(hours between 8am-5pm, Monday-Friday; may vary from quarter
to quarter based on class schedule)
GRADE: III
STARTING SALARY: $ 8.00
DEPARTMENT: Media Services
SUPERVISOR: Ruth Ellison, 554-4648 or rellison@scu.edu
(4 hours/week minimum)
I. Primary purpose of position:
Assist in providing instructional support in the classroom.
II. Essential Duties: Delivery and setup
of audio visual, video, and computer equipment to the classroom
or meeting rooms; assist students, faculty, and staff in
the use of equipment; perform minor maintenance of equipment.
III. Specific Duties (representative examples
of tasks or projects related to the essential duties listed
above):
We provide extensive training on the following:
A. Deliver, setup, and test audio visual, video,
and computer projection equipment.
B. Pickup, properly pack up and return equipment
appropriate location.
C. Train students, faculty, and staff how to
operate equipment.
D. Answer distress calls and trouble shoot
problems; refer problems to supervisor as necessary.
E. Inventory and maintenance of equipment.
F. Keep work areas neat and orderly.
G. Check out/in videotapes from University collection
using check-out cards; verify videotape is available prior
to checkout.
H. Check out/in equipment to student, faculty, and
staff using check-out cards; verify equipment is available
prior to checkout.
I. Make miscellaneous deliveries and run errands.
J. Take scheduling request from students, faculty, and
staff.
K. Answer inquiries from students, faculty, staff, and
visitors regarding department services or quickly direct
more complex inquiries to appropriate individual or departments.
L. Answer phones and take detailed messages as necessary.
M. Act as backup to Media Lab assistants to oversee non-print
reserve operation.
IV. Qualifications (minimum required; maximum preferred):
A. Professional:
1. Currently enrolled student at Santa Clara University
having a 2.0 GPA or better.
2. Experience with working with customers in a
work environment preferred.
