- 2011-2012 Graduate Bulletin
- The Dean's Welcome
- Academic Calendar 2011-2012
- University Mission
- MBA Program
- Admissions
- Financial Information
- Academic Information
- MBA Curriculum
- Global Business Perspectives
- Accelerated MBA Program
- Combined Degree Program
- Executive MBA Program
- Master of Science in Information Systems
- Career Management
- Honors, Awards and Recognition
- Student Life
- Centers and Institutes
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Course Descriptions : Overview
- Course Descriptions: Accounting
- Course Descriptions: Economics
- Course Descriptions: Finance
- Course Descriptions: Management
- Course Descriptions: Marketing
- Operations and Management Information Systems (OMIS)
- Course Description: Management Information Systems (MSIS)
- Course Descriptions: Interdisciplinary Courses (IDIS)
- Course Descriptions: One-Unit Courses
- Campus Life
- Facilities
- Student Conduct Code
- University Policies
- Accreditations and Memberships
- Officers
- Board of Trustees
- Board of Regents
- Advisory Board
- University Faculty Endowed Academic Chairs
- School of Business Faculty
- Correspondence
University PoliciesSPEAKER POLICYThe purpose of this policy is to assure the right of free expression and exchange of ideas, to minimize conflict between the exercise of that right and the rights of others in the effective use of University facilities, and to minimize possible interference with the University’s responsibilities as an educational institution. The time, place, and manner of exercising speech on campus are subject to regulations adopted by the University administration. Orderly conduct, noninterference with University functions or activities, and identification of sponsoring groups or individuals are required. Outdoor sound amplification will be permitted only with explicit approval of the Vice Provost for Student Life or designee. (Refer to “Amplification of Sound.”) Members of the faculty, academic departments, staff, administrative offices, or student organizations registered by authorized student government bodies may invite non-University speakers to address meetings on campus. Student groups that have not been registered by authorized student government bodies may not invite non-University speakers to address meetings on campus. If there would likely be extensive public notice or controversy associated with the presence of any speaker on campus, prior notice should be given to the head of the Office of Marketing and Communications in the case of likely inquiries from external constituencies of the University or media; and to the Director of Campus Safety Services in the case of possible protest or disruption. Except for unusual circumstances, the notice should be at least one week before the meeting or event is to occur. Copies of the full text of the Santa Clara University Speakers Policy are available in the Office of Student Life, Benson Center, Room 205. LIABILITY AND PROPERTY INSURANCEExcept by expressed arrangement with the University, the University’s insurance does not cover students’ liability or students’ personal property. Students may wish to seek the services of their personal insurance agent to arrange for such coverage. STUDENT PARKINGParking on campus requires a valid parking permit at all times. Parking permits are available for purchase at Campus Safety Services (located in the parking structure) between 8 a.m. and midnight, seven days a week. Call 408-554-4441 for further information. PREVENTION OF DISCRIMATION AND HARASSMENTSanta Clara University prohibits discrimination and harassment on the basis of race, color, religious creed, sex, gender, sexual orientation, religion, marital status, registered domestic partner status, veteran status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws in the administration of its educational policies, admissions policies, scholarships and loan programs, athletics, or employment-related policies, programs, and activities; or other University-administered policies, programs, and activities. Additionally, it is the University’s policy that there shall be no discrimination or retaliation against employees or students who raise issues of discrimination or potential discrimination or who participate in the investigation of such issues. The University will provide reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability under the law. Inquiries regarding equal opportunity policies, the filing of grievances, or requests for a copy of the grievance procedures covering discrimination and harassment complaints should be directed to Deborah Hirsch EEO/Diversity Director, Loyola Hall, Second Floor, Santa Clara, CA 95053, 408-554-4113. Students should contact the Office of Student Life, Benson Center, Room 205 for information about discrimination and harassment complaints involving other students. I. PREVENTION OF UNLAWFUL HARASSMENT AND DISCRIMINATION STATEMENTSanta Clara University is dedicated to:
Unlawful harassment and discrimination subverts these University ideals. Any behavior constituting unlawful harassment or discrimination toward any individual in the course of any University-administered program, job, or activity is prohibited. The University does not tolerate unlawful harassment or discrimination, and will take prompt and effective corrective action including, where appropriate, disciplinary action up to and including dismissal or expulsion. The University’s policy applies to University staff, students, and faculty, and all other individuals engaged with University activities. Nonharassment Verbal harassment includes conduct such as epithets, insults, and derogatory comments. Physical harassment includes conduct such as assault, impeding or blocking movement, or any physical interference with normal work or movement. Visual forms of harassment include derogatory posters, cartoons, or drawings. Conduct related to sexual favors includes unwanted sexual advances that condition an employment or other University benefit upon an exchange of sexual favors. Sexual Harassment Warrants Special Attention University officials are empowered and required to address harassing behavior promptly and thoroughly. An individual with a complaint may always directly contact the department head or supervisor; if the problem concerns the department head or supervisor, the individual may contact a next-level supervisor. In addition, the individual may always contact the University’s director of diversity. An individual’s filing or pursuing a complaint or otherwise reporting or complaining of unlawful harassment or discrimination will not be the basis for any adverse University decisions concerning the individual’s student, faculty, or staff position or status. Retaliation is forbidden. Nondiscrimination Except to the extent permitted by law, these factors also will not affect the manner in which the University administers personnel policies, programs, and activities such as compensation, promotions, terminations, benefits, training, and recreational programs; nor will they affect the manner in which the University administers student-related policies, programs, and activities such as admissions and extracurricular and recreational programs or activities. II. PROCEDUREGeneral The person making a complaint (the complainant) should ordinarily include details of the incident(s), name of the person alleged to have engaged in the conduct (the respondent), and the names of any witnesses. In addition, apart from complaints of unlawful harassment or discrimination, an individual may request general assistance regarding a problem that is not necessarily a complaint of unlawful harassment or discrimination. University supervisors and managers, including academic personnel with managerial authority on behalf of the University, have a duty to report any conduct that they believe may constitute unlawful harassment or discrimination to the director of diversity and, at their option, to their next-level supervisor. Informal Resolution The resolution may be one or more of the following, or other appropriate prompt and effective corrective action: the respondent’s reading or listening to a statement made by the complainant; apologizing to the complainant; ending a practice that is harassing or otherwise unacceptable to the complainant; participating in educational programs aimed at correcting behaviors that are harassing to the complainant, etc. The director of diversity will document and maintain records of the agreement and resolution of the issue(s) in the Affirmative Action Office. Every effort should be made to resolve complaints informally, promptly, and within 30 days of receipt of the complaint. If a mutually acceptable informal resolution is not reached within 30 days, or otherwise in a manner necessary to promptly and effectively correct unlawful harassment or discrimination, the director of diversity may recommend that the informal resolution stage of the procedure conclude. Formal Resolution The University investigation of the complaint will be timely and thorough. When the investigation is completed, the director of diversity or his/her designee will make a timely report of the matter, with evidentiary findings, to the appropriate University officer, who will determine the appropriate resolution, including prompt and effective corrective action, if any. In the case of a respondent student, the appropriate University officer is the assistant dean of students. In the case of a respondent staff member, the appropriate University officer is the assistant vice president for human resources. In the case of a respondent faculty member, the appropriate University officer is the provost. The individuals involved will be informed of the action taken by the University at the conclusion of the formal stage to the extent appropriate considering the privacy of the individuals involved. Appeal Procedure If the respondent is a faculty member, the matter will be referred to the Faculty Affairs Board. The Faculty Affairs Board will follow the procedures in the Faculty Handbook, except that if the complainant is a staff member, two of the five members of the hearing committee must be staff members. If the respondent is a staff member, the matter may be referred to neutral arbitration. The staff member and the University will choose any arbitrator by mutual agreement. The arbitrator shall be a qualified professional labor/employment arbitrator. If the parties are unable to agree on the identity of the arbitrator, the staff member shall request a panel of names from JAMS/Endispute of Santa Clara County. The arbitrator shall be chosen from the panel of names by alternate striking of names, beginning with the staff member, until one is left, who shall serve as arbitrator. The University shall be responsible for the professional fees of the arbitrator, unless the staff member objects, in which case the University and the staff member shall each be responsible for 50 percent of the professional fees of the arbitrator. The arbitrator will be authorized to award appropriate remedy under law as to the specific issues submitted; however, the arbitrator shall have no power to add to, subtract from, change, alter, or ignore the provisions of the Staff Policy Manual or any other University policy. The arbitrator’s decision will not be binding unless the staff member and the University mutually choose to execute a written stipulation designating that the arbitrator’s decision is final and binding. If the respondent is a student, the matter may be referred to the University Board of Appeals. The University Board of Appeals will follow the guidelines for appellate hearings in the Undergraduate Student Handbook. Confidentiality Non-retaliation If at any point the University determines that the alleged conduct of the respondent is likely to recur and to cause others severe harm, the University may take reasonable steps to prevent such result prior to the conclusion of the procedures set forth above. III. RESPONSIBILITYTo achieve the goals of the University policies, each member of the University community must understand and accept responsibility both for fulfilling the ideals of the Statement of Purpose and for honoring the guiding principles. Vice presidents within their areas, together with deans, program chairs, directors, managers, and supervisors, are responsible for promoting progress on the ideal of building a diverse, nondiscriminatory community and initiating creative actions to increase diversity. Academic deans (for faculty), the dean of student life (for students), and the assistant vice president for human resources (for staff) are responsible for monitoring implementation of this policy; the director of diversity is responsible for inquiries regarding federal and state laws, as well as for filing reports required by federal and state law. IV. RESOURCESWithin the University Outside the University DRUG FREE POLICIESIt is the goal of Santa Clara University to maintain a drug-free workplace and campus. The unlawful manufacture, distribution, dispensation, possession, and/or use of controlled substances or the unlawful possession, use, or distribution of alcohol is prohibited on the Santa Clara University campus, in the workplace, or as part of any of the University’s activities. This includes the unlawful use of controlled substances or alcohol in the workplace even if it does not result in impaired job performance or in unacceptable conduct. The unlawful presence of any controlled substance or alcohol in the workplace and campus itself is prohibited. The workplace and campus are presumed to include all Santa Clara premises where the activities of the University are conducted. Violations will result in disciplinary action up to and including termination of employment for faculty and staff or expulsion of students. A disciplinary action may also include the completion of an appropriate rehabilitation program. Violations may also be referred to the appropriate authorities for prosecution. The program information is distributed on an annual basis to all faculty, staff, and students. New staff employees are given a copy in New Employee Orientation. New faculty employees are given a copy at New Faculty Orientation. The program is reviewed at least biennially by the Office of Student Life, Affirmative Action Office, and the Department of Human Resources. Contact the Office of Student Life for a complete copy of the program. SEXUAL ASSAULT AND MISCONDUCT REPORTING PROTOCALPurpose Statement The following procedures were created to:
Students are encouraged to report all instances of sexual assault or misconduct. Victims/complainants who have engaged in alcohol or other drug use at the time of the assault will not be subject to disciplinary action for such use. Every effort will be made to ensure that students are informed of rights and resources, including options for reporting through the university or the appropriate police department. For more information please consult the Student Handbook at: www.scu.edu/studentlife/osl/StudentLifePublications/Student-Handbook.cfm COMPUTER AND ELECTRONIC RESOURCES POLICYThe Computing and other electronic resources at SCU are provided solely for the support of students and employees in the pursuit of their scholarly or required academic activities, and for conducting the business of the University. General guidelines for use of computing, communication, and electronic resources on campus are based upon principles of etiquette, fairness, and legality. In using these resources at SCU, community members are expected to be respectful of other individuals’ ability to enjoy equal access to the resources, refrain from malicious or annoying behavior, and abide by state and national laws, including those related to intellectual property and copyright. More details are available in the University’s Acceptable Use Policy, accessible at: it.scu.edu/policies/NetPolicy.shtml, or from Information Technology. SMOKING POLICYThe purpose of the smoking policy is to promote and foster the health, comfort, and safety of all members of the Santa Clara University community. Santa Clara University, in compliance with the City of Santa Clara Ordinance No. 1654, has adopted a nonsmoking policy. Smoking is prohibited at all times in all University facilities that house offices, work areas, classrooms, or residence rooms. Members of the community who choose to smoke must maintain a distance of 25 feet from any building openings (doors, windows, air intakes). POLICY FOR WITHDRAWAL FOR HEALTH REASONSStudents may experience an illness, injury, or psychological condition, herein referred to as a health condition, which significantly impairs their ability to function successfully or safely in their roles as students. In these instances, time away from the University for treatment and recovery can restore functioning to a level that will enable them to return to the University. The purpose of this policy is to set forth the procedures for student withdrawals from the University for reasons of health and/or safety. The University has designated four categories relating to enrollment status. They differ according to who initiates the action, whether it is voluntary or not, and the re-enrollment procedures. Students who withdraw under this policy are strongly encouraged to either purchase or continue purchasing the tuition insurance plan. See “Tuition Insurance Plan” in Chapter 4 for more details. The Vice Provost for Student Life or designee, in consultation with the appropriate mental and medical health professionals and other staff as deemed necessary, is responsible for the implementation of this policy. Health Withdrawal Categories B. Conditional Health Withdrawal and Re-Enrollment A conditional health withdrawal may apply to:
The advantages of taking a conditional health withdrawal:
Re-Enrollment Procedures
The Vice Provost for Student Life or designee may consult with the Director of Health and Counseling Services and any other appropriate University departments. The Vice Provost for Student Life or designee will either initiate the re-enrollment process or deny the student’s request and specify when the next request for re-enrollment will be considered, as well as the conditions that must be met for re-enrollment. Once approved for re-enrollment by the Vice Provost for Student Life or designee, a student may re-enroll without further permission if the student was in good academic standing prior to leaving the University, does not have any outstanding financial obligations with the University, is returning to the same college or school, and is returning within five years of the date of the withdrawal. Students who do not meet these conditions must seek permission to re-enroll from the Dean of Academic Support Services. C. Involuntary Health Withdrawal and Re-Enrollment
Appeal Process During the appeal process, the student will be placed on interim emergency health restriction (see category D). If the student does not submit an appeal, the involuntary health withdrawal will be implemented at the conclusion of the three-business-day period to submit an appeal. Re-Enrollment Procedure D. Interim Emergency Health Restriction This decision will be based upon a review of the available information that may include, if possible, speaking with the student regarding the matter. The Vice Provost for Student Life or designee may seek the cooperation and involvement of the student’s parents or guardians. The decision to notify a student’s family members will be weighed carefully against the student’s privacy rights. The student or family member, if appropriate and feasible, will be notified of the interim emergency health restriction as well as the subsequent process in making a final determination regarding the student’s enrollment status. The interim emergency health restriction will remain in effect until a final decision has been made. The Vice Provost for Student Life or designee will review relevant available information related to the student’s behavior and health, and provide, if possible, an opportunity for the student to meet with him/her. The standards for making the decision are whether the student’s health condition substantially threatens the welfare of self or others or the student’s behavior significantly disrupts the integrity of the University’s learning environment. The Vice Provost for Student Life or designee will document the findings of the review process and the recommendations and will notify the student in writing accordingly. If the student is withdrawn, the student will be informed of the conditions that must be met for re-enrollment. Re-Enrollment Procedure Tuition Refund Tuition Insurance Plan |


