Santa Clara University

Education, Counseling Psychology & Pastoral Ministries - Grievance Process

School of Education, Counseling Psychology and Pastoral Ministries

Grievance Process

If a student has a grievance related to a course, he or she should first speak directly with the course instructor. If further mediation is necessary, he/she should submit the concern in writing to the department chairperson and program coordinator. If not resolved, the concern should then be presented in writing to the Chair of the department.