Santa Clara University

Education, Counseling Psychology & Pastoral Ministries - Grievance Process

School of Education, Counseling Psychology and Pastoral Ministries

Grievance Process

If a student has a grievance related to a course, they should first speak directly with
the course instructor. If further mediation is necessary, they should submit their concern
in writing to the department chairperson and program director. If not resolved,
the concern should then be presented in writing to the Dean’s office.