Santa Clara University

Education, Counseling Psychology & Pastoral Ministries - Office of the Registrar

School of Education, Counseling Psychology and Pastoral Ministries

Office of the Registrar

University policy relating to student records complies with the Family Educational
Rights and Privacy Act of 1974 (FERPA), as amended. Accordingly, the University
may release directory information to any person on request, unless a student requests
in writing that directory information be kept confidential. A student’s directory information
is designated as follows:

1. Name
2. Address, telephone number (campus, local, and/or permanent), e-mail
3. Date and place of birth
4. Dates of attendance, full-time/part-time status, major field of study, classification,
expected graduation date, degrees, and honors received
5. Photographic image
6. Most recent previous educational institution attended
7. Participation in officially recognized activities, including intercollegiate athletics
8. Name, height, and weight of participants on intercollegiate athletic teams

During the registration period and throughout the academic year, students may request
in writing, through the Office of the Registrar (Walsh Hall), that the directory
information be kept confidential. Once filed, the request remains in effect until the
beginning of the next academic year, or a shorter period, if designated by the student.

Certain records are excluded by law from inspection, specifically those created or
maintained by a physician, psychiatrist, or psychologist in connection with the treatment
or counseling of a student. Parents’ financial information, including statements
submitted with scholarship applications, is also excluded by law from inspection.
Third parties may not have access to educational records or other information pertaining
to students without the written consent of the particular student about whom the
information is sought.

Former or current borrowers of funds from any Title IV student loan program
should note carefully that requests for nondisclosure of information will have no effect
on preventing Santa Clara University from releasing information pertinent to employment,
enrollment status, current address, and loan account status to a school
lender, subsequent holder, guarantee agency, U.S. Department of Education, or an authorized
agent.

Students have the right to inspect and review their educational records at the following
offices:

1. Official academic records, including application forms, admission transcripts,
letters of acceptance, and a student’s permanent academic record are on file and
maintained in the Office of the Registrar (Walsh Hall).
2. Working academic files are also maintained by the Deans in their respective offices.
3. Records related to a student’s nonacademic activities are maintained in the
Office of Student Life.
4. Records relating to a student’s financial status with the University are maintained
in the Bursar’s Office.

Students who wish to view their permanent file must submit a written request to
the Graduate Services Office, Bannan Hall 243. No file can be removed from the
Graduate Services Office and students will not be allowed to remove any items from
the file.

Students have the right to request the amendment of their educational records to
ensure that they are not inaccurate, misleading, or otherwise in violation of a student’s
privacy or other rights. Students may direct complaints regarding academic records to
the dean of the college or school in which they are enrolled or to the University registrar.
In addition, students have the right to file a complaint concerning alleged failures
by Santa Clara University to comply with the requirements of FERPA with the
U.S. Department of Education. Written complaints should be directed to the Family
Policy Compliance Office, U.S. Department of Education, 400 Maryland Ave., S.W.,
Washington, D.C. 20202-5920. Detailed information can be found on the Family
Compliance Office Web site: www.ed.gov/policy/gen/guid/fpco/index.html. Copies
of Santa Clara University’s student records policy are available from the Office of the
Registrar,Walsh Administration Building.