Santa Clara University - Credit Counseling Office

Student Holds

A hold (also known as a ‘service indicator’) is a tool placed on a students account to communicate important student information to various departments on campus. Some holds are for informational purposes only, while others suppress University services such as registration and the issuance of diplomas & transcripts.

		HOLDS THAT IMPACT REGISTRATION, TRANSCRIPTS, AND DIPLOMAS:
Code	Description	Reason	Contact
LPF	Late Payment Fee	Payment not received by statement deadline. $75 late payment fee charged to the student's account	Enrollment Services Center 408-551-1000
RTD	Registration/ Transcript/ Diploma	Usually associated with a past due account balance or overdue parking fine	Enrollment Services Center 408-551-1000
DEL	Delinquent Account	Account balance is over 90 days past due	Credit Counseling 408-554-4620
CCS	Credit Counseling	Account balance is extremely delinquent or you are on a specialized payment plan	Credit Counseling 408-554-4620
RCK,QPR, QRD	Returned Check	Check payment returned by banking institution	Bursar's Office 408-554-4424
COL	Collection	Student account has defaulted. Account assigned to outside collection agency	Credit Counseling 408-554-4620
SLI	Student Life Penalty	Student disciplinary action as decided by the University's Judicial system	Office of Student Life 408-554-4583
		HOLDS THAT IMPACT REGISTRATION:
ADV	Advising	Student must meet with their faculty academic advisor	Draham Center 408-554-4918
PCL	Prior Collection	Student must pre-pay all enrollment costs in guaranteed funds prior to registering for each term	Credit Counseling 408-554-4620
DEP	Deposit Payment Required	Non-SCU student must pay a deposit before registering for the summer term	Undergraduate Summer Program 408-554-4833
PAY	Prepayment	Student is required to prepay for enrollment	Enrollment Services Center 408-551-1000
		HOLDS THAT ARE INFORMATION ONLY:
FPA	Authorized Information Release	A FERPA form was filled out and signed by the student authorizing SCU to release academic and/or financial information to a third party	Enrollment Services Center 408-551-1000 or Registrar's Office 408-554-4331
NRF	No Refund	Student, Parent, or Department has requested that a refund not be granted.	Enrollment Services Center 408-551-1000
PPL	Payment Plan	Student is on a Nelnet Solutions (QuikPay) monthly online payment plan	Enrollment Services Center 408-551-1000
WAR	Cowell Health Insurance Waiver	Student has to complete on-line insurance waiver form	Cowell Heath Center 408-554-2379
REM	Tuition Remission	Faculty/Staff tuition remission for qualified SCU dependents and staff	Enrollment Services Center 551-1000

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