Panel Moderator:
Terri L Griffith
Professor of Management, Leavey School of Business
Terri L. Griffith (B.A., UC Berkeley; M.S. & Ph.D. Carnegie Mellon, GSIA - now the Tepper School of Business) is Professor of Management in the Leavey School of Business. Her research and consulting interests include the implementation and effective use of new technologies and organizational practices. This work most recently focuses on team tools and methods for innovation, though she has specialized in virtual/distributed collaboration since 1984. Prof. Griffith's recent field research includes two Fortune 100 tech companies (funded by the National Science Foundation), both focused on generating the greatest value from their teams in complex environments. Her research is published in journals such as: Organization Science, Information Systems Research, MIS Quarterly, Organizational Behavior and Human Decision Processes, the Journal of the American Medical Association, and the Academy of Management Review. She is co-editor of Research on Managing Groups and Teams: Technology (2000, JAI Press). Her blog, Technology and Organizations, has been named to "Top" lists by a variety of groups focused on professors who blog.
Before coming to Santa Clara University, Professor Griffith was on the faculties of Washington University, St. Louis and the University of Arizona. She has also held visiting positions at UC Berkeley; Purdue University; Northwestern University; the Melbourne School of Business; and the Sasin Graduate Institute of Business Administration in Bangkok, Thailand. Other international experience includes a United States Information Agency funded "train the trainer" program in Bulgaria where she and other faculty presented U.S. business education topics and techniques.
She is a member of the Academy of Management, an editorial board member of the Journal of Engineering and Technology Management and the Journal of Managerial Issues, past senior editor for Organization Science, as well as a past associate editor for MIS Quarterly. For several years she was the Convenor of the Organization Science Winter Conference, an annual "think tank" event which draws academics as well as senior executives from firms such as PARC, Citigroup, and GE.
Welcome Address:
Osama Bedier
Vice President
PayPal Platform and Emerging Technology
Osama Bedier is Vice President of the PayPal Platform and Emerging Technology at PayPal, with overall responsibility for the newly developed platform division. Osama joined PayPal in 2002. During his almost seven years of tenure, Osama has held multiple engineering and product development management responsibilities including Next Generation eBay re-Architecture, International Product development where he expanded PayPal's payment systems outside the U.S. and Merchant Services where he was responsible for building the products for PayPal to offer services "off-eBay." Most recently, Osama held the role of Vice President of Product Development for all consumer and merchant facing products.
Prior to PayPal, Osama served as director of technology for DG Systems Inc./Starguide Satellite Systems. As director of technology, his team built and managed an innovative nationwide internet "Cable TV" service with user targeted advertising. Osama was also senior manager for eCommerce at Gateway, Inc., where he played a significant role in re-architecting and developing one of the largest ecommerce sites of that time. In addition, he served as Web architect and team manager at AT&T Wireless.
Osama received a bachelor's degree in computer science from University of California .
Panelists include:
Sudha Jamthe, MBA '91
Social Media Strategist, PayPal
Sudha Jamthe is a Social Media Strategist passionate about innovative energy of communities, and specializes in partnerships that build ecosystems. She has built social media infrastructure and developer programs for AOL/Bebo, Intuit, Network World. She is a venture mentor at MIT and leads the Bay Area Facebook meetup and Twitter meetup. She has a MBA from Boston University. She blogs at coolastory.com and tweets as @sujamthe.
Felix Sterling
SVP and General Counsel, Trend Micro Inc.
As senior vice president and general counsel of Trend Micro's global legal department, Felix leads a team with legal oversight responsibility for corporate governance, compliance, product development, channels, sales, human resources, business operations, and all other legal matters for Trend Micro and its global subsidiaries. Felix also enjoys working on strategic and operational challenges, and leads various cross-functional initiatives to optimize business processes and support the SaaS business model.
Prior to joining Trend Micro, Felix was a vice president and AGC at VeriSign. He had previously been a member of the Yahoo! legal team, after starting his legal career in the litigation and technology transaction groups of Wilson, Sonsini, Goodrich & Rosati, a premier technology law firm. Before law school, he studied cognitive science and human factors engineering in graduate school and worked in the Flight Human Factors Division at the NASA-Ames Research Center.
Felix holds a juris doctor degree from the University of California at Davis, where he was Editor-in-Chief of the King Hall Advocate and the Western U.S. A.B.A. moot court champion. He also holds a bachelor's degree (with honors) from the University of California at Santa Cruz.
Ben Parr
Co-Editor, Mashable
Ben Parr is the Co-Editor of Mashable, as well as a tech entrepreneur, sci-fi author, and aspiring world changer. He first started writing for Mashable in August 2008. In addition to his duties at Mashable, Ben works on his own start-up ideas and recently completed his first sci-fi thriller novel, Desel. His previous experience includes project management for Facebook apps and content management in the web health space.
Ben has been frequently quoted by mainstream media, including CNN, G4, the BBC, Wired, The Telegraph, Playboy, and The New York Times. He is a graduate of Northwestern University, majoring in Science in Human Culture and Political Science and minoring in Business.
Laura Ramos, MBA '91
Vice President, Xerox
Laura recently joined Xerox Global Services as the Vice President of Industry Marketing for North America. In this position, Laura manages a team of dedicated industry marketers who plan and execute marketing programs to drive business in both existing global, major and house accounts as well as new business opportunities in Education, Financial Services, Government, High-Technology/Telecom, Manufacturing, and Retail.
Prior to Xerox, Laura headed up B2B marketing research at Forrester Research. As a Vice President and Principal Analyst, she wrote research and advised Fortune 500 and high-technology enterprises on integrated B2B marketing effectiveness demand generation, building lead management maturity, sales and marketing integration, setting social media and Web 2.0 marketing strategy, and creating customer engagement. Prior to Forrester, she has more than 17 years of experience in the design and marketing of computer hardware and software and has held marketing director positions at various companies in California's Silicon Valley.
Laura has been a keynote speaker for the Direct Marketing Association, Forrester's Marketing and IT Forums, and MarketingProfs virtual and physical forums, among numerous other events. She was named to BtoB magazine's "Who's Who" list for three consecutive years, most recently in 2008. She also authors the B2B Marketing POSTs blog (www.b2bmarketingpost.com). You can follow her on Twitter at @lauraramos.
Laura holds an M.B.A. from the Leavey School of Business at Santa Clara University, where she graduated Beta Gamma Sigma, and a B.S. in mechanical engineering from Stanford University.
Jim Delli Santi
CEO, AlikeList
Jim has been working to crack the local Internet nut for the last 13 years, leading product strategies and Internet revenue-generating initiatives for Yahoo’s CPL lead generation, Yahoo Search Marketing, BrandsDirect, CarsDirect.com and SBC Interactive Media, publisher of SmartPages.com. Jim authored the geo-targeting strategy for Yahoo resulting in its acquisition of WhereOnEarth and the establishment of the Y-Geo team. He has also co-authored 5 patents on geo-relevancy and lead generation.
