In today's global economy, being able to lead teams across distance, time zones, and cultures is an essential skill for every manager. The quality of team interactions and the speed with which teams form and perform can determine the success or failure of a project and, in the case of small organizations, even the company.
In this program, you will learn:
- How high performing teams are formed,
- the typical challenges that teams experience in executing a project, and
- how to manage through that process to successful project completion.
The course uses lectures, class discussion, a video case study of a global team, and a 4-stage model for team management. With the results of the most comprehensive study of leadership across cultures (over 100,000 managers in 62 countries), you will develop an understanding of cultures' diverse approaches to managing tasks, hierarchy, trust building, feedback, taking risk, voicing commitment, taking accountability and decision making.
Following this session you will be able to:
- Create a compelling team vision
- Launch a global virtual team, using best practices from top high tech companies
- Identify 3 dimensions of culture affecting team relationships, following procedures, sharing info, reaching agreement, risk taking and decision-making
- Learn how highly effective teams work across multiple time zones
- Improve communication by understanding agreement, disagreement and feedback styles from cultures in Asia, Europe and the U.S.
Who should attend?
Participants who want to gain a clear understanding of team dynamics and develop tools for leading a global team successfully should attend. This includes:
- Executives leading global organizations or integrating cross-boarder acquisitions
- Managers working with international contractors, customers or suppliers
- Project managers and team leaders with members in various countries
Instructors
Linda T. Alepin
Linda is Dean's Professor of Entrepreneurship and Founding Director of the Global Women's Leadership Network at Santa Clara University. She was the CEO and principal in an international consulting and leadership development firm, Center for New Futures. Over a period of 30+ years, she had a highly successful career in the information technology industry as Founder, President, and CEO of Pebblesoft Learning, Inc., and early internet start-up, Officer of Amdahl Corporation, a F200 computer company, and held various management positions at IBM. Linda is also a member of the Advisory Board for SCU's Leavey School of Business and has served on the boards of several non-public start-up ventures. Linda is a graduate of Stanford University with a B.A. in Economics.
Marian Stetson-Rodriguez, M.S.O.D.
Marian is President and founder of Charis Intercultural Training Corporation. Her company is a leader in the field of global management development and intercultural communication in high tech and biotech industries. She identifies and develops the necessary leadership skills required in today's global economy. She holds a M.S. in Organization Development from Pepperdine Graziadio School of Business and Management, a B.A. in Linguistics from University of California at Berkeley, has attended La Sorbonne Paris IV and the Monterey Institute of International Studies. Since 1999 she has been adjunct faculty for Santa Clara University, Graduate School of Engineering, where she teaches "Managing in a Multicultural Environment" and "Building Global Teams", and since 2007 she has taught in the MBA program at SCU.
Refund and Cancellation Policy:
All requests for refunds must be sent by email to scuedc@scu.edu. The Executive Development Center's refund policy states that program registrants unable to attend will receive a refund under the following conditions:
- More than one week prior to the program will incur a $25 processing fee
- Less than one week prior to the program, no refund given
- If a participant is a no-show for a program, no refund will be given
The executive Development Center reserves the right to cancel any program for which minimum enrollment is not met prior to the program's beginning date. If a program is canceled, participants will be notified, and the full registration fee will be refunded.
Substitutions and Rollover Policy:
Participant substitutions are allowed for all programs. The substitute information must be sent by email - scuedc@scu.edu or call 408-554-4521 with the substitute information: name, job title, email address, and phone number no later than 2 p.m. the day before the program begins. For participants who opt to roll into a program scheduled at a later date, a $15 fee will be incurred for each rollover. The rollover fee must be received within two weeks of request. Since program prices are subject to increase, participants who roll to a subsequent program will also be responsible for any price increase.
