Manage and Lead with All of Your Resources: Becoming a 'Plugged-In' Manager
September 25, 2012
8:30 a.m. - 4:30 p.m.
Program fee: $485
Lucas Hall - Lucas 107
Santa Clara University campus
Online registration.
Big or small, your organization likely must be able to operate globally, work jointly with other organizations to take on big tasks, and communicate with employees, customers, clients, and partners as never before. Coupled with this, we are trying to make do with less yet still maintain high expectations for performance.
The people you work with are probably more diverse in terms of age, technological sophistication, and cultural background than just a few years ago. So you struggle with these questions: (1) how do I get my work done effectively and efficiently? (2) how do I run a team? (3) how do I build or work in an organization that achieves its strategic goals?
To be effective in this changing world, this program will help you work and manage in a way that brings together:
- The knowledge, skills, and abilities, of the people you work with.
- The technology tools of work (not just computer technology) --you don't have to be a tech guru, you just need to know what's important and how to find the skills you need.
- The way you organize your work (e.g., teams spread all over the world, the size of the team, formal and informal leadership).
You typically can't make a change to one of these three dimensions without making an adjustment to the others as well. Whether you have challenges around the size and form of your teams, what kind of social media to allow, how to improve reliability in your manufacturing, achieving transparency as an organization, in this program you will learn to "mix" these three dimensions to achieve a solid foundation for managing and leading with all of your resources. Participants will receive a signed copy of The Plugged-In Manager as a part of their materials.
Following this session you will be able to:
- Assess your starting position
- Evaluate your options
- Outline a plan for improving your particular situation
- Learn to share your approach with others in order to make your own implementation easier
Who should attend?
Because people, technology and policies and procedures are foundational to our organizational actions, people at all levels in your organization need to maximize use of all the resources available. Individual contributors use their plugged-in expertise to decide the best way to do their work. Members of work teams use these skills to help the team find the best combinations of people, tools, and organizational processes for a particular task. Managers use plugged-in approaches to build organizations that are effective and efficient. Organizational leaders use these abilities to create a vision for the future.
Terri L. Griffith (B.A. UC Berkeley, Ph.D., Carnegie Mellon) is a Professor of Management at Santa Clara University's Leavey School of Business. From her location in the heart of the Silicon Valley, Terri helps executives and organizational design and technology & innovation management M.B.A. students understand how to build, manage, and improve their organizations.
Terri is the author of The Plugged-In Manager, to be published by Jossey-Bass this October. Based on over 25 years of experience and research, dozens of interviews and case studies, she shows that you can't manage through people, technology, or organizational process alone. To succeed, especially in today's dynamic environment, you need to mix these three dimensions together. No silver bullet approach will work. The Plugged-In Manager presents how people from companies as diverse a Zappos, Socialtext, and Nucor Steel have been able to create effective mixes, and how you can do the same.
Terri is an expert on how you make combined technology and organization decisions and then work these changes into your organization. She is a regular contributor to GigaOM'sWebWorkerDaily; her own blog, Technology and Organizations; and has written for the Wall Street Journal; and Technorati. for more information, please visit TerriGriffith.com.
Refund and Cancellation Policy:
All requests for refunds must be sent by email to scuedc@scu.edu. The Executive Development Center's refund policy states that program registrants unable to attend will receive a refund under the following conditions:
- More than one week prior to the program will incur a $25 processing fee
- Less than one week prior to the program, no refund given
- If a participant is a no-show for a program, no refund will be given
The executive Development Center reserves the right to cancel any program for which minimum enrollment is not met prior to the program's beginning date. If a program is canceled, participants will be notified, and the full registration fee will be refunded.
Substitutions and Rollover Policy:
Participant substitutions are allowed for all programs. The substitute information must be sent by email - scuedc@scu.edu or call 408-554-4521 with the substitute information: name, job title, email address, and phone number no later than 2 p.m. the day before the program begins. For participants who opt to roll into a program scheduled at a later date, a $15 fee will be incurred for each rollover. The rollover fee must be received within two weeks of request. Since program prices are subject to increase, participants who roll to a subsequent program will also be responsible for any price increase.
