Putting Humpty Dumpty Back Together Again: How to Deal with the 'New Normal' Organization
November 11, 2009
9a.m. - Noon
Program fee: $145
Santa Clara University campus
Online registration for this event.
Difficult economic times have constricted most businesses. Many organizations have already cut costs and staff significantly. Now what? Are we going to continue waiting for it to get better? No, it is time to stop playing the waiting game, recognize that there is a new world order, and run the business using the new scenario.
This program will provide concepts and tools to help you evaluate the work/projects/processes you currently do and determine which ones to keep, suspend or eliminate. Then once you establish priorities, the program will recommend methods to streamline your work so you have time for new opportunities.
In this program you will learn:
- Techniques to prioritize your core work processes
- Where and how to start streamlining operations
- A resourcing method that can get you results quickly
Who should attend:
- Managers and professionals who want to change the way they work and what they work on
- Senior managers who want to refocus their organizations on what is important now
- Recommendation (not required): attend with a colleague in your area. This program will include several application exercises. You will benefit more with 'two heads' during the program and it's much easier to apply your learning when two of you go back to your organization.
Faculty
Shelley Sweet is President of I-4 Process Consultants (Ideas, Involvement, Implementation, Impact) in Palo Alto, California. She facilitates business process improvement via lean, six sigma, reengineering, and continuous improvement techniques. Her track record includes over 20 complex projects in organizations redesigning processes to eliminate wastes, minimize wait and cycle time, and create customer delight. Her clients include both large and small corporations, public and non-profit organizations, such as Cisco, Hewlett Packard, Oracle, Pfizer, KCI, Chevron, PPG, Santa Clara County, California Council for Economic and Environmental Balance, University of California at Berkeley, Stanford University, and Lawrence Berkeley National Laboratory.
Cancellation policy and refunds:
Cancellations made more than one week prior to a program will incur a $25 processing fee. For cancellations that occur less than one week prior to a program, no refund will be given. If a participant is a no-show for a program, no refund will be given. A full refund will be given in the event the program is cancelled.
Substitutions:
Participant substitutions are allowed for all programs. The substitute information must be sent by email - scuedc@scu.edu or call 408-554-4521 with the substitute information: name, job title, email address, and phone number no later than 4 p.m. the day before the program begins. If you are unable to attend and cannot send a substitute, we offer a one time credit to attend another half day program.
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