Santa Clara University

TUITION AND FEES

Parking permits are required for all users of University parking facilities. Permits can be purchased at Campus Safety Services in the parking garage. Parking per term may be arranged through Campus Safety Services.

BILLING AND PAYMENT PROCEDURES

Tuition Assessment and Billing Process

Students are billed according to their actual enrollment at the time the billing cycle is processed. Any additional enrollment and/or dropped courses will reflect on the next monthly billing statement. All tuition and fees are due when billed. The University does not allow deferment of payment for any reason and does not support third-party contracts from a student’s employer.

Students will receive a monthly notification informing them that their billing statement has been processed and available to view online via eCampus. Notification of billings will be sent to the student’s assigned SCU campus email address only and to any authorized payer* the student officially authorizes. Students will have the ability to download a printable copy of their statement or forward it electronically to any third party they authorize for remittance. All charges to the student’s account (tuition, fees, health insurance, Access charges, course fees, etc.) will be billed and available to view online. Billing statements will be processed the first business day of each month and due on the 21st of every month for any balance owed.

* Authorized Payer — is any third party the student authorizes to view the bill, and make payment, online on behalf of the student. Authorization can only be provided by the student and authorized payers will not have access to any other student account information via this site. Please remember, it is still the student’s responsibility to make sure payment is received by the deadline, not the authorized payer. Instructions on how to set up an authorized payer are located on the Bursar Web site www.scu.edu/bursar and on the eCampus homepage.

Viewing Student Statement

From the eCampus homepage — click on Bursar Office then View Bill & Make Payment. This will take you to the QuikPAY/infiNet site. From the “Message Board” page, click on View Accounts. This will show your most recent statement. To view prior statements, go to the “Account Actions” box and select “Statement History.”

Students who register or change enrollment after the initial billing date will not receive a revised billing statement until the next billing run. If sending payment by mail, be sure to include the remittance portion of the bill to alleviate posting errors. Simply click on the PDF file icon to reveal a full downloadable copy of your statement and the remittance address.

Viewing Current Account Activity (that may not yet be billed)

There is a simple way to review all charges/credits posted to your account via eCampus. From the My Menu option on the left, click on Bursar Office then Account Summary and finally click SCU Account Detail (the large yellow button on the top right of your screen). This will show your entire account history, by transaction date, from date of inception at SCU.

Payment Deadlines

The following dates are the initial term payment deadlines for students enrolled during the appointment registration period:

Fall 2006 - September 21
Winter 2007 - December 21
Spring 2007 - March 21
Summer 2007 - June 21

Note: Payment deadlines are published at various sources online and listed in the Bursar Billing Guide. Dates are subject to change.

Payment Methods

Electronic Payments (e-checks and credit cards)

There are two options when paying online via eCampus: 1) pay with an electronic check, free of charge OR 2) pay by credit card via a third-party vendor.* MasterCard, Discover, and American Express are accepted; however a 2.75 percent non-refundable service fee will be assessed per transaction.

*Please note that Santa Clara University does not accept credit card payments, thus can not make any adjustment to the service fee assessed. As a convenience, we have contracted with a third-party vendor, infiNet Solutions, to accept credit card payments on the student’s behalf, and the fee is a part of the service they provide.

By Mail

When sending payment by mail, please include the remittance portion of the billing statement, located at the bottom of the bill. Click on the PDF icon at the top of the screen for a complete downloadable copy of the billing statement, including the remittance address. For student identification purposes and to ensure accurate posting of payment, the lockbox center will not process checks received without the remittance advice. These payments will be forwarded to the University causing delays in the application of payment and additional penalty fees may incur.

Please make check and/or cashier’s check payable to Santa Clara University and send to:
Santa Clara University Bursar Office
PO Box 60000- File 72662
San Francisco, CA 94160-2662

The University lockbox is a payment processing center only. PLEASE DO NOT SEND MISCELLANEOUS CORRESPONDENCE TO THE LOCKBOX. Inquiries regarding your billing or related student accounting issues should be sent separately to the Bursar’s Office at the campus address.

Pay in Person

Payment by cash or check is accepted at the Bursars Office counter, located in the Walsh Administration Building, during normal office hours. Additionally, there are two computer kiosks available for students wishing to make an electronic payment and avoid waiting in lines. Office hours are: M, W, F, 8 a.m. –5 p.m.; T, TH, 10 a.m. – 5 p.m.

Extended Payment Options

For students wishing to spread payments over a period of time, the University offers various monthly payment plans through TuitionPay (formerly AMS). There is a modest fixed fee to enroll in these plans; however, no interest is charged during the payment term. For plan options and enrollment information, please visit the TuitionPay site at www.tuitionpayenroll.com.

If you choose a monthly payment option, you will need to complete the online enrollment and submit your first payment in order to validate your plan. The Bursar’s Office will be notified weekly (daily during peak periods), via an enrollment report, of the students that have enrolled in the plan and notate their accounts accordingly to prevent late fees from the University. Please note: Students will be charged late fees directly from TuitionPay if their monthly installments are late and/or default on their plan.

Although TuitionPay participants will continue to receive monthly billing statements from SCU, students should pay their monthly installment directly to TuitionPay in accordance with their payment contract. More detailed information regarding payment options may be found at: www.scu.edu/bursar/payment/payment_methods

FINANCIAL INFORMATION

Delinquent Payments

If payment is not received by its due date, a late payment fee will be assessed and a hold will be placed on the student’s account. The hold will prevent the release of transcripts and diplomas and prevent registration, and the ability to change enrollment, including dropping a course. Financial holds will not be removed until the balance is clear, a payment agreement is established, or the student has sufficient financial aid pending to clear the entire balance. Pending aid must be awarded and accepted by the student and shown on the student account as “anticipated aid.”

Financial Responsibility

If students are unable to attend a course(s) for which they are enrolled, they are responsible to drop said course(s) and/or complete the University’s formal withdrawal procedure by the published deadlines. Students that remain enrolled and do not attend class(s) are not relieved of their financial obligation and must pay all tuition and fees assessed in accordance with the University’s refund policy.

Accounts that remain unpaid may be placed with a collection agency or attorney in an effort to assist in recovering the debt owed to the University. These accounts may also be reported as delinquent to one or more of the major credit bureaus. Students will be responsible for all cost incurred by the University including, but not limited to, accrued interest, penalty fees, collection costs, court costs, and/or attorney’s fees. All cost of collection incurred by the University must be paid in full prior to a student returning or re-enrolling at Santa Clara University. Students with prior collection accounts will be required to pre-pay all cost of tuition/fees, with guaranteed funds, prior to enrolling in any courses for their duration at the University.

Students who have unpaid accounts at the University, or who defer payment without approval, are subject to dismissal from the University. All unpaid balances will accrue 10 percent interest from the defaulted payment date in accordance with California State law.

Students assume responsibility for all costs incurred resulting from enrollment or other chargeable fees at the University and agree to abide by all University policies and procedures. Santa Clara University considers all student tuition, fee, and loan accounts as legal and moral obligations of the student. The student is ultimately responsible for all charges even if they authorize someone else to make payment. The Bursar’s office will notify the student of outstanding balances through electronic billing statements, e-mail notices, and miscellaneous correspondence sent by mail. However, it is the student’s responsibility to keep abreast of their student account balance and maintain current address records at their respective Graduate Program Office. Because the University is increasing its use of electronic means for communicating, students should frequently check their University- assigned e-mail for updated correspondence.

Release of Information to Third Parties

The Family Education Rights and Privacy Act (FERPA) of 1974 protects the confidentiality of the students’ records. The University staff is committed to abiding by the guidelines of this Federal regulation. The University is authorized under provisions of FERPA to release “Directory Information,” upon request, unless a student explicitly asks the University not to do so. For more information on FERPA and the definition of “Directory Information,” please visit the University Web site at www.scu.edu/ferpa. No other student information, such as billing, student account information, financial aid, enrollment, grades, or other student record information may be released to a third party without written authorization from the student. Third-party restrictions include, but are not limited to, parents, spouses, sponsors, and employers. Students may, at their discretion, grant the University permission to release their student records information to a third party by completing an Authorization for Release form located at the Student Records and Bursar offices. This form must be completed by the student only and submitted in person.

TUITION REFUND POLICY

Fall, Winter, and Spring Quarters

The date on which a student formally withdraws or drops a class online will be the effective date on which any refund of tuition will be determined, not the last date of attendance by the student. Students who fail to drop a course, even if they do not attend, or fail to notify the University of their intent to withdrawal, regardless of the reason, will be responsible to pay all tuition and fee charges reflecting on the account. Informing your Graduate Program Office, academic department, or your instructor does not constitute withdrawal.

Written notification must be received no later than 5:00 p.m. on the first Friday of each academic term to qualify for 100 percent tuition refund, less any cancellation/drop fees. Students who drop or submit notification after this date will receive a tuition refund in accordance with the following schedule:

Please note: Students may drop courses online until 11:59 p.m. on the Sunday immediately following the beginning of the term and still receive 100 percent refund. However, this is only valid if a student has no registration holds and does not require assistance from a staff member. All other transactions must be completed by the 5 p.m. deadline.

Saturday/Sunday Courses

Students enrolled in a weekend course, which meets for the first time after the initial withdraw/drop deadline to receive 100 percent tuition refund, will have until 5 p.m. on the Tuesday immediately following the first class meeting to drop the course without penalty. Students must provide written notification to their respective graduate records office in order to process the drop without penalty. Failure to comply with this process will result in an irreversible forfeit of tuition.

Refund of tuition will be calculated according to the following schedule:

One Unit Courses

Students must provide written notification to their respective graduate records office in order to process the drop without penalty. Failure to comply with this process will result in an irreversible forfeit of tuition.

Refund of tuition will be calculated according to the following schedule:

Summer Quarter

Students who formally withdraw or drop courses in a timely manner may be eligible for a refund according to the following schedule:

Please note: If you withdraw or drop below half-time status you may no longer be eligible to receive financial aid or student loans. Your account will be adjusted accordingly and the aid returned to the appropriate program. If you have received a refund for these funds, you must reimburse Santa Clara University immediately. For more information on financial aid forfeiture, please visit the Financial Aid Web site or make an appointment with your financial aid counselor.

No refunds will be made because of curtailment of services brought about as a result of strikes, acts of God, civil insurrections, riots or threats thereof, or causes beyond the control of the University. All fees, charges, and refund schedules in this bulletin are subject to change without prior notice.

Tuition Insurance Protection

Students may protect themselves against financial loss due to an unexpected withdrawal from the University for medical reasons. The University has partnered with an insurance company called DEWAR, Inc. This is a low-cost plan designed to protect the student by alleviating the loss of funds paid for tuition should it be necessary to completely withdraw from the university during the term for medical reasons. For more information on the Dewar’s Tuition Insurance Plan and to enroll, please visit www.collegerefund.com.

Refund Payment Policy

Refunds will only be granted for student account balances reflecting a credit balance. Financial aid must be disbursed into a student’s account before a refund is processed. No refunds will be granted based on aid that is still anticipated. To ensure that your aid is disbursed in a timely fashion, make sure all necessary documentation is completed and turned in to the Financial Aid Office. It is the student’s responsibility to make sure the financial aid file is complete so the aid can be disbursed. A student must be enrolled at least half-time to be eligible to receive financial aid.

Credit balances that result from payment of tuition, will not be refunded until 21 days from the initial payment date. Refunds will only be processed if the credit on the student’s account is the result of a withdrawal or dropped course(s). No refund will be issued for overpayments on account balances. Theses credits will be used to decrease the balance for the next term enrolled.

The Bursar’s Office will process refunds based on a report that reflects accounts with credit balances in accordance to enrollment. Refunds will be processed daily during the first two weeks of each term and each Friday thereafter. Please Note: there is a $25 re-issuance fee for any refund check lost or misplaced by the student. It is extremely important that address information is accurate in eCampus.

For additional information on refunds and refund policies, please review the Bursar’s Office Web site at: www.scu.edu/bursar/.

Return of Federal Title IV Funds

In addition to the institutional refund policy, all students who withdraw completely from the University and who have federal financial aid, including federal student loans, are subject to the return of Title IV funds policy. Under this policy, it is assumed that a student earns his or her aid based on the period of time he or she remains enrolled. Unearned Title IV funds, other than federal work-study, must be returned to the federal aid programs. Unearned aid is the amount of disbursed Title IV aid that exceeds the amount of Title IV aid earned.

During the first 60 percent of the enrollment period, a student “earns” Title IV funds in direct proportion to the length of time he or she remains enrolled. That is, the percentage of time during the period that the student remained enrolled is the percentage of disbursable aid for that period that the student earned. Institutional costs play no role in determining the amount of Title IV funds to which a withdrawn student is entitled.

A student who withdraws after the 60 percent point of the enrollment term earns all Title IV aid disbursed for the period.

Examples of common return of Title IV funds situations are available from the Financial Aid Office located on the second floor of Varsi Hall.

All funds must be returned to federal programs before being returned to state or institutional aid programs and/or the student. This return of funds allocation will be made in the following specific order and will be applied to all students who have received federal Title IV assistance:

1. Unsubsidized Federal Stafford Loan
2. Subsidized Federal Stafford Loan
3. Federal Perkins Loan
4. Federal Grad PLUS Loan
5. Other federal, state, private, or institutional assistance programs
6. Student

FINANCIAL AID

Financial assistance for MBA/MSIS students is available. Scholarships and grants are administered primarily by the Leavey School of Business. Student loan programs and other state or federal grants (except veterans’ assistance) and federal work-study are administered by the University Financial Aid Office (408-554-4505). For more information, see www.scu.edu/financialaid/.

Students need not be admitted to the University before applying for financial aid; however, no offer of assistance will be made before a student is admitted.

Ordinarily, financial aid is not available for noncitizens unless they reside in the United States permanently and have applied for citizenship.

Scholarships/Project Assistantships

Financial assistance is generally available to graduate business students who have good academic records and can show financial need. Most financial aid covers partial tuition only and is in the form of MBA/MSIS project assistantships, which require working on administrative and/or research tasks for the school.

The Leavey School of Business also administers funds that provide assistance for MBA/MSIS students of diverse backgrounds and for those with extenuating circumstances.

Detailed information and application forms can be obtained by contacting the Graduate Business Programs Financial Aid Coordinator, Leavey School of Business (408-554-4539). Applicants are also required to file the Free Application for Federal Student Aid (FAFSA) to be considered for the MBA/MSIS Scholarship Program.

Loans

Since MBA/MSIS financial aid is limited, students often seek loans to help meet educational costs. MBA/MSIS students may qualify for these loans on the same basis as other students at the University. Loans are available both to students with demonstrated financial need and to students without such need. Among those available to graduate students of the Business School are the Federal Perkins Loan and Federal Stafford Loans through the School as Lender Program. Note that Federal Stafford loans require an entrance counseling session. Applicants should apply using the Free Application for Federal Student Aid (FAFSA), which is available online at www.fafsa.ed.gov.

Federal Work-Study Program

MBA/MSIS students may qualify for federal work-study on the same basis as other students at the University. Information is available from the Financial Aid Office.

Deadlines

The University Financial Aid Office has established deadlines for consideration of the programs it administers. All students requesting financial aid from the University should contact the Financial Aid Office at the earliest possible date, and request specific deadline information and appropriate application materials. All financial aid deadlines are posted on the financial aid Web site at www.scu.edu/financialaid. The Financial Aid Office communicates with students through SCU email addresses only.

Applications for scholarships, grants, and MBA/MSIS project assistantships administered by the Leavey School of Business have the following deadlines:

Veterans and Veterans’ Dependents Assistance

Santa Clara University is listed by the Department of Veterans Affairs as qualified to receive students under Chapter 35 (veterans’ dependents-son or daughter with parent deceased or 100 percent disabled, widow of any person who died in the service or died of a service-connected disability, or wife of a veteran with a 100 percent service-connected disability); Chapter 31 (rehabilitation); Chapter 30 (active duty Montgomery G.I. Bill); Chapter 34 (old G.I. Bill); and Chapter 32 (Post-Vietnam Era Veterans’ Educational Assistance Program [VEAP]). Those interested in attending under any of these chapters should contact the Veterans Administration Office in their locality to determine eligibility for benefits.

The state of California provides a program for children of veterans who are deceased or disabled from service-connected causes. Application should be made to the California Department of Veterans Affairs, 350 McAllister St., San Francisco, CA 94102.

Information regarding these programs may be obtained from the Santa Clara University veterans’ counselor in the Student Records Office.