Santa Clara University

MSIS Board of Directors: Rebecca J. Jacoby
Senior Vice President and Chief Information Officer

Chief Information Officer Rebecca Jacoby has more than 14 years of experience at Cisco in a variety of operations and IT leadership roles. Her extensive understanding of business operations helps her advance Cisco’s business through the use of Cisco technology. Jacoby is responsible for making the Cisco IT group a strategic business partner and for producing significant business value for Cisco in the form of financial performance, customer satisfaction and loyalty, market share, and productivity. Her strong commitment to operational excellence, innovative approach to business problems, and aptitude for partnering cross-functionally are reshaping and elevating the role of IT at Cisco.
Previously at Cisco, Jacoby was Vice President for Customer Service and Operational Systems and played a key leadership role on the Business Process Operations Council, which governs the transformation agenda at Cisco. Before that she was director of manufacturing for the Access business unit prior to establishing the central manufacturing planning function in 1997 and assuming responsibility for manufacturing IT in 1999. Jacoby joined Cisco as senior manufacturing operations manager. In 1996, she was recognized with the YWCA Tribute to Women and Industry (TWIN) award.
Prior to joining Cisco, Jacoby held a variety of planning and operations positions at UB Networks, Inc. and Amdahl Corporation.
Jacoby has a bachelor’s degree in economics from the University of the Pacific and a masters in business
administration from Santa Clara University.

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