Successful managers mix people, technology, and structure into new business solutions by staying “plugged-in,” says Management Professor Terri Griffith in her new book, The Plugged-In Manager, to be published this month by Jossey-Bass. Griffith and her colleagues will celebrate the book’s release at a reception on Wednesday, October 26, in Lucas Hall.
Griffith, a popular Santa Clara University Business School instructor and author of the award-winning “Technology and Organizations” blog, wrote the book after seeing that most discussions of management practice focused on either people issues or organizational issues, and rarely touching on technology used in either case. She noticed that the most adept managers in leading companies were skilled at using all three dimensions, and began interviewing those business leaders most proficient at combining the three.
The managers who excelled were not experts in technology or psychology, she discovered, but were exceptional in the way they connected people, technology, and organizational practice to develop new business processes. In the book, Griffith outlines three practices that each of the exemplary managers use, and demonstrates how each practice can be adopted to improve performance by individual managers and their organizations.
The book release reception, hosted by Business School Dean Drew Starbird, will feature brief remarks by Griffith and copies for sale by the campus bookstore. For reservations, see www.scu.edu/business/plugged-in.cfm.