Santa Clara University

Retail Consortium for Management Education

The Retail Consortium for Management Education is a management tool that helps member companies improve their management systems and enhance their competitive edge. It enables participants to:

• Explore common issues encountered by the retail industry
• Structure discussions around these topics and concerns
• Develop action plans to address pertinent issues

RCME member companies make a strategic decision as to who should attend. This may depend upon the seminar topic and what is happening in the organization. This might be:

• The top executive team
• Fast-track junior executives
• Cross-functional groups of senior managers
• Senior regional managers

WHAT ISSUES DOES THE RCME ADDRESS? The Retail Consortium for Management Education helps member companies think about and develop plans for issues that are unique to the retail industry, such as:

• Employee loyalty & retention 
• Change management & growth
• Demographics & "Gen X"
• Customer Service
• Information Technology
• Creativity & Innovation

Previous RCME programs have featured ROBYN WATERS author of The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next; GEORGE KOHLRIESER author of Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance; JANELLE BARLOW, President of Branded Customer Service - North America; RAM CHARAN, author of Confronting Reality; DAN STANEK, Executive Vice President of Retail Forward; EDITH WEINER, author of The Untrapped Mind - Thinking Techniques to Help You Profit Now and Into the Future; and ANDY BILLINGS and ELIZABETH GIBSON authors of Big Change at Best Buy - Working Through Hypergrowth to Sustained Excellence.

• Previous Programs (pdf file)
  

Annual memberships are $8,600 and provide the following: Three half-day seminars (10 seats per seminar), all materials, books, refreshments, meals, and networking opportunities with other retail companies

MEMBER COMPANIES INCLUDE:

• DFS Group Ltd.
  
• GAP
• Trader Joe's

• JOHN HAMM - "Unusually Excellent: The Necessary Nine Skills Required for the Practice of Great Leadership"
  Date: May 19, 2011
  Time: 9:30 am - 11:45 pm (lunch to follow)
  Location: Santa Clara University - Lucas Hall
  

• BILL TREASURER - "Courage Goes To Work"
  Date: September 7, 2011
  Time: 9:30 am - 11:30 am (lunch to follow)
  Location: Santa Clara University - Lucas Hall

• CHARLENE LI - "Open Leadership - How Social Technology Can Transform the Way You Lead"
  Date: October 24, 2011
  Time: 9:30 am - 11:30 am (lunch to follow)
  Location: Benson Memorial Center - California Mission Room