Santa Clara University

Retail Consortium for Management Education

The Retail Consortium for Management Education is a management tool that helps member companies improve their management systems and enhance their competitive edge. It enables participants to:

• Explore common issues encountered by the retail industry
• Structure discussions around these topics and concerns
• Develop action plans to address pertinent issues

RCME member companies make a strategic decision as to who should attend. This may depend upon the seminar topic and what is happening in the organization. This might be:

• The top executive team
• Fast-track junior executives
• Cross-functional groups of senior managers
• Senior regional managers

WHAT ISSUES DOES THE RCME ADDRESS? The Retail Consortium for Management Education helps member companies think about and develop plans for issues that are unique to the retail industry, such as:

• Employee loyalty & retention 
• Change management & growth
• Demographics & "Gen X"
• Customer Service
• Information Technology
• Creativity & Innovation

Previous RCME programs have featured ROBYN WATERS author of The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next; GEORGE KOHLRIESER author of Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance; JANELLE BARLOW, President of Branded Customer Service - North America; RAM CHARAN, author of Confronting Reality; DAN STANEK, Executive Vice President of Retail Forward; EDITH WEINER, author of The Untrapped Mind - Thinking Techniques to Help You Profit Now and Into the Future; and ANDY BILLINGS and ELIZABETH GIBSON authors of Big Change at Best Buy - Working Through Hypergrowth to Sustained Excellence.

• Previous Programs (pdf file)
  

Annual memberships are $7,500 and provide the following: Three, half-day seminars (6 seats per seminar) All materials, books, refreshments, meals Networking opportunities with other retail companies

MEMBER COMPANIES INCLUDE:

• DFS Group Limited
• GAP
• Trader Joe's

2009 Program Schedule

• LIBBY SARTAIN - "Brand From the Inside: Eight Essentials to Emotionally Connect Your Employees to your Business"
  Date: May 21, 2009
  Time: 10:00 am - 12:00 pm (lunch to follow)
  Location: Santa Clara University - Lucas Hall

• DAVE CRENSHAW - "The Myth of Multitasking"
  Date: September 1, 2009
  Time: 9:00 am - 12:00 pm (lunch to follow)
  Location: Santa Clara University - Lucas Hall
  
  

• CHIP CONLEY - "PEAK: How Great Companies Get Their Mojo from Maslow"
  Date: October 14, 2009
  Time: 9:00 am - 12:00 pm (lunch to follow)
  Location: Santa Clara University - Lucas Hall
  

Non-members interested in attending any of the three sessions, please contact Cynthia Gamage, Program Director.

 

Dave Crenshaw - "The Myth of Multitasking" - Passive vs Active Switches

http://video.davecrenshaw.com

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