Santa Clara University


Previous RCME Speaker Series

  • icon2007 RCME Speaker Series

    Jim Kouzes

    "A Leader's Legacy"

    Jeanne Bliss

    "Chief Customer Officer: Getting Past Lip Service to Passionate Action"

    Stephen Josephs

    "Leadership Agility: Five Levels of Mastery for Anticipating and Initiating Change"

  • icon2006 RCME Speaker Series

    David Goldsmith

    "Redefining Retailing: Innovating for Today's Multidimensional Consumer"

    George Kohlrieser

    "Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raiser Performance"

    Robyn Waters

    "The Trendmaster's Guide: Get a Jump on What Your Customer Wants Next"

  • icon2005 RCME Speaker Series

    Dan Stanek

    "Growth Mining: The New Imperative for Retailers"

    Janelle Baow

    "Braded Customer Service"

    Ram Charan

    "The Leadership Edge: Confronting Reality & Executing Better Than Others"

  • icon2004 RCME Speaker Series

    Judy Hopelain

    "Building Great Brands and Businesses - What's Driving Your Customers?"

    Andy Billings & Elizabeth Gibson

    "Big Change at Best Buy - Working Through Hypergrowth to Sustained Excellence"

    Edith Weiner

    "The Untrapped Mind - Thinking Techniques to Help You Profit Now and Into the Future"


Seminar Details

RCME speaker series are open to members only.  Non-members interested in attending may contact Cynthia Gamage at Registration fees vary for non-members. Seminars are from 9:30 a.m. to noon and held in the Lucas Hall.  Registration begins at 9:00 a.m. Boxed lunch and refreshments included. RSVP required for all events. For additional information contact the Retail Management Institute 408-554-4753.

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Previous RCME Programs

View a list of all the previous RCME speaker series:


2005 to 2012 (pdf)

1998 to 2004 (pdf)

1995 to 2002 (pdf)

Note: pdf files will open in a new window.

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