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News and Events

  •  RCME Presents - Ann Rhoades

    Thursday, Jun. 28, 2012
    Most leaders and managers know that a winning, engaged culture is the key to attracting top talent - and customers.
  •  RCME Presents - Charlene Li

    Wednesday, Oct. 5, 2011
    October 24, 2011 9:30 am - 12:00 pm Santa Clara University - Lucas Hall
  •  RCME Presents - Bill Treasurer

    Tuesday, Jul. 19, 2011
    September 7, 2011 9:30 am - 11:30 am Santa Clara University - Lucas Hall
  •  RCME Presents - John Hamm

    Tuesday, May. 17, 2011
    John will provide both seasoned and aspiring leaders a framework for understanding and a guide for applying the fundamentals of leadership at every stage in their careers.
  •  Never a Better Time for Entering Retail

    Monday, Dec. 6, 2010
    "I believe that the young people of today are at an inflection point & it's a time when this industry needs young thinking and needs people to change it."
    Ken Duane
 
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News and Events

News and announcements from the Retail Management Institute.

The following postings have been filtered by category RCME Speaker Series. clear filter
  •  RCME Presents - Ann Rhoades

    Thursday, Jun. 28, 2012

    "Built on Values: Creating an Enviable Culture that Outperforms the Competition"

    Most leaders and managers know that a winning, engaged culture is the key to attracting top talent - and customers.  Yet, it remains elusive how exactly to create this ideal workplace - one where everyone from the front lines to the board room knos the company's values and feels comfortable and empowered to act on them.

    Based on her years of experience with JetBlue, Southwest, Disney, P.F. Chang's and other companies known for their trailblazing corportate cultures, thought leader and author of Built on Values, Ann Rhoades, will explore ihowi leaders can create winning environments that allow their employees and their companies to thrive.  The cornerstone to Rhoades' strategy lies in crafting a "Values Blueprint," along with the specific behaviors that express those values. In this program, Rhoades will illustrate how to develop a Values Blueprint that is agreed upon, respected, and can get into every employee's bloodstream.

    Rhoades will guide you through a process that will: 

    • show you how you can exceed the expectations of employees and customers
    • help you develop a "Values Blueprint" tailored to your organization's goals
    • identify ways to put a "Values Blueprint" into action
    • illustrate why it's essential to hire, fire, and reward people based on values alone, and
    • help you establish a discipline for sustaining a values-centric culture

    About the Speaker - Ann Rhoades

    Ann Rhoades is a dynamic and visionary executive with over 25 years of experience in a variety of service-based industries, including Vice President of the People Department for Southwest Airlines, Executive Vice President of Team Services at Promus Hotel Corporation/Doubletree Hotel Corporation, and Executive Vice President of People for JetBlue Airways, as well as President of People Ink, her Human Resources consulting company.

    Ann has a respected reputation in the industry for her creative approach to creating cultures around fun and for blending cultures in merger situations.  Ann currently serves on the Board of JetBlue Airways Corporation, P.F. Chang’s China Bistro, HireVue, Inc., and formerly was on the Board of Directors for Restoration Hardware, Ann has an MBA in Management from the University of New Mexico.

    RCME 2012 Speaker Series
    Ann Rhoades – Built on Values
    Open to RCME members or special guests
    Thursday, June 28, 2012
    9:30 a.m. to noon
    Lucas Hall 126

    For more information please contact the Retail Management Institute at 408-554-4753 or send an email to Mitch Grieb at mfgrieb@scu.edu

  •  RCME Presents - Charlene Li

    Wednesday, Oct. 5, 2011

    "Transforming Leadership with Social Technology"

    “Be Open, Be Transparent, Be Authentic” are the current leadership and management mantras – but there is often push back. Traditionally business is premised on the concept of control and yet the new world order demands openness.

    In this program, Charlene Li (author of Open Leadership and co-author of the blockbusting bestseller Groundswell) shows you how to tap into the power of the social technology revolution and use social media to be “open” while maintaining control.

    She explains how Facebook, Twitter, YouTube, Yammer, Jive and other popular social media sites can improve efficiency, communication, and decision-making for leaders, managers, and their organizations.

    RCME 2011 Speaker Series
    Charlene Li - Transforming Leadership
    October 24, 2011
    9:30 am - 12:00 pm
    Santa Clara University
    Lucas Hall

    (This is a membership program through RCME - http://scu.edu/business/rmi/rmi-retail-consortium.cfm)

    Non-members interested in attending this session, please contact Cynthia Gamage, Program Director. Cgamage@scu.edu

  •  RCME Presents - Bill Treasurer

    Tuesday, Jul. 19, 2011

    "Courageous Leadership: Using Courage to Transform The Workplace"

    Courage is the first virtue of organizational performance, because it's the lifeblood of leadership, entrepreneurship and innovation. But in times of economic instability, such as right now, the majority of workers become safety-seekers, often to the detriment of their organizations. When fear directs workers' behaviors, they become distracted, afraid, and unproductive, just when their companies need them to be the opposite. Fear is bad for business.

    Courageous workers, by contrast, step up to challenges, seek out leadership roles, and assert innovative ideas&all for the good of the company. This program will provide practical strategies for building workforce courage so workers can become opportunity seekers.

    RCME 2011 Speaker Series
    Bill Treasurer - Courageous Leadership
    September 7, 2011
    9:30 am - 11:30 am
    Santa Clara University
    Lucas Hall

    (This is a membership program through RCME - http://scu.edu/business/rmi/rmi-retail-consortium.cfm)

    Non-members interested in attending this session, please contact Cynthia Gamage, Program Director. Cgamage@scu.edu

  •  RCME Presents - John Hamm

    Tuesday, May. 17, 2011

    "Unusually Excellent: The Necessary Nine Skills Required for the Practice of Great Leadership"

    Often, when leaders experience trouble, they look to blame an outside source or expect a small tweak to right their ship. But many times they have actually lost their grip on the basic foundation of their own leadership.

    In this program, John Hamm, author of Unusually Excellent, will provide both seasoned and aspiring leaders a framework for understanding and a guide for applying the fundamentals of leadership at every stage in their careers. The business environment may change, but no management trend can displace the core laws of excellent leadership.

    Leadership expert Hamm explains why leadership can't be mastered as a single concept or tool that can be pulled out of a hat when needed. Excellent leadership is composed of actions, ideas, emotions, cultural forces, history, and expectations that work together in an interconnected system. In this program, you will learn how any manager or leader can excel by consistently putting into action the “Necessary Nine skills”: being authentic, trustworthy, and compelling; leading people, strategy, and execution; communicating, making decisions, and making an impact.


    RCME Speaker Series
    John Hamm - Unusually Excellent
    May 19, 2012
    9:30 a.m. - Noon
    Santa Clara University
    Lucas Hall

    This program will be interactive, with plenty of time for Q&A, and is intended for managers and leaders at all levels.

    (This is a membership program through RCME - http://scu.edu/business/rmi/rmi-retail-consortium.cfm)

    Non-members interested in attending this session, please contact Cynthia Gamage, Program Director. Cgamage@scu.edu

  •  Never a Better Time for Entering Retail

    Monday, Dec. 6, 2010

    by Bianca Frediani ’12

     
    “I believe that the young people of today are at an inflection point … it’s a time when this industry needs young thinking and needs people to change it.” This is only one of the brilliant insights that Vice Chairman of Phillips Van Heusen, Ken Duane, shared during his visit on November 10, 2010.
    Duane, a member of the Retail Management Institute’s Advisory Board, was a part of the Retail Speaker Series. He gave a captivating presentation to students, addressing two main topics: Phillips Van Heusen and global sourcing. Duane stated that Phillips Van Heusen is a “company built on the back of a dress shirt … from that it has become the second-largest apparel company in the world.” Phillips Van Heusen licenses brands such as CHAPS/ DKNY, MICHAEL Michael Kors, Geoffrey Beene, and Hart Schaffner Marx. Also, Phillips Van Heusen owns brands such as Van Heusen, Izod, Calvin Kleinn, ARROW, and the recent addition Tommy Hilfiger. Tommy Hilfiger, a dominant force in Europe, was purchased for the price of $3.2 billion. Recent strategic plans have transformed Phillips Van Heusen from a company that had only 11 percent of its business international to now 36 percent of its business international
    Tommy Hilfiger had been essentially closed down in the U.S. because it was not thriving here as it was in Europe. Phillips Van Heusen decided to bring it back into the U.S. after purchasing the brand. The key to its future success is maintaining Tommy Hilfiger’s European identity as preppy, young, and fun. The class had the privilege of seeing some of the new Tommy Hilfiger commercials that would soon be airing. The commercials were very entertaining and were successful in portraying the brand’s young and fun identity. It will be fascinating to see how the brand grows here in the U.S. after hearing how it endured in the past.
    Next, Duane spoke about the global supply chain. He began by explaining that cotton is at a 140-year high because of a cotton shortage. This is due to various factors such as the recession, the growth of China, and the consumption of developing countries. He spoke about supply cost dynamics and the key issues for global apparel: raw material cost escalation, tight factory supply, competitive country movement, labor wage escalation, and freight/logistics supply and increasing costs. Duane made it clear that the retail industry is struggling with apparel inflation. He declared that at this time next year, prices will be up at least 15 percent. However, directly after describing the dilemmas the retail industry is dealing with, he went on to proclaim, “Never a better time to enter the business.”
    He also explained how cost pressures and supply availability are affecting speed to market. The costs of labor and apparel have pushed companies to move to countries such as Bangladesh where costs are lower. Bangladesh produces 25 percent of Phillips Van Heusen’s units. This is part of a strategy to keep costs low and consumers happy. However, Bangladesh poses a problem for distribution because it only has one highway and one port. Phillips Van Heusen decided to take seven Boeing 747s to the one port, loaded them with their products, and brought them back to the U.S. Duane stated that this move added “… a $1.50 to each garment that we brought in from Bangladesh, but we did not want to interrupt supply.”
    He concluded with Phillips Van Heusen’s plan to mitigate sourcing. The company will focus on capacity planning, fabric mill planning, greige commitments beginning of season, raw material consolidation needs, and diversity sourcing base.
    Although he spoke about global sourcing issues that are plaguing the retail industry, Duane still offered some hope by firmly restating that this is the time to enter the retail business.

     

    Ken Duane
RMI 
 
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