Santa Clara University

Lin Brown, Ph.D. Director

Director of User Experience at Cisco Systems

Lin Brown received his Ph.D. in Applied Psychology / Human Factors Engineering from Georgia Tech. He has 30 years experience in high tech industry working for various companies such as Lockheed, Xerox, Sun Microsystems, Inktomi, and a number of startups before joining Cisco. Lin Brown is also an author of the book Human-Computer Interface Design Guidelines.

You can view his presentation on video by clicking here.

Daniel M. Russell, Ph.D.

Google Search Quality & User Happines

Daniel Russell is a research scientist at Google where he works in the area of search quality, with a focus on understanding what makes Google users happy in their use of web search.

As an individual contributor, Dan is best known for his recent work on the large, interactive IBM BlueBoard system for simple shoulder-to-shoulder collaboration, and for his studies of sensemaking behavior of people dealing with understanding large amounts of information.

Before joining Google, he also held research positions at IBMs Research Almaden Research Center (San Jose, CA), Apples Advanced Technology Group (ATG), and Xerox PARC.

Dan enjoys long-distance running, music and wordplay, becoming disgruntled when all three dont happen in a single day.

You can view his presentation on video by clicking here.