Santa Clara University

Center for Student Leadership

Student Reflection Leaders

Basic Ground Rules

Remind group members that general guidelines for conversation need to be observed.

  • Confidentiality
  • Participation – the reflection will be as successful as participants make it!
  • Silence is ok – no one should feel pressured to share
  • Respect others and their opinions – reflection is not a time for arguing for your own beliefs or opinions or negating those of others
  • Allow members to add to/elaborate on ground rules
First Level

Sample Questions

  • What was your project? Facts: Where?  What did you do there?  Who was involved?
  • What can you tell us about your experience?
  • How does this compare with other things you have done before?
  • Have you done something like this before?
  • How does this compare with what you expected?
  • Is it what you expected?
  • What did you like about the experience?
  • What did you dislike? – Could you tell us about that?

Skills

  • Active listening
  • Knowing leader’s role
  • Creating safe/comfortable environment
  • Respecting everyone’s chance to share/be quiet
  • Ask open-ended questions
  • Don’t fill the space
  • Listening/not planning next question
  • Attending skills
  • Summarize or refocus
  • Ground rules
  • Set objectives

Transition

  • What do you need to do next?
  • What are you learning?  Summary to transition
  • What sense do you make out of all of this?
  • Theories/hypothesis
Second Level

Sample Questions

  • What adjective would you give to describe the experience?
  • Metaphor for the experience?
  • Tell us more about why you used that word?
  • Probe – (what was “wonderful,” “confusing,” etc.)
  • Specific probes: Who? Why?
  • Could you have done anything different?
  • How does that compare with others’ experiences?
  • Did anybody else have similar/different experiences?
  • What was common among experiences?
  • What help could you get from co-workers?
  • What common themes emerged among the experiences?

Skills

  • How do you handle the unexpected affect?
  • Defusing anger
  • Crisis skills
  • “Metaphor” training
  • Transitions
  • “Group summary”
  • “Hooking to previous statements
  • Resisting the urge for premature closure or “first fervor”

Transition

  • What have you learned? – “Whip”
    • Self
    • Social structure 
    • Ethical questions 
    • Organization
Third Level

Sample Questions

 

Social Issue: (Economics, Race, Gender, Sexual Orientation, Age)

  • Why do you think they won’t… social structure (e.g., poor economic background)?
  • Why do you think economics made a difference?
  • Did race make a difference? Different life experience?
  • Did gender make a difference? Who was male/female? Did it matter?
  • Did sexual orientation make a difference?
  • Question stereotypes of “social reality”
  • Privilege issues
  • Cross-cultural issues
  • Having hope vs. giving up
  • What do they say about it? How do you know?
  • Immigration status – with family, on own, etc.

Ethics (Ought/Should/Right)

  • Let’s think about the ethics involved in this?
  • What’s wrong with that?
  • Justice
  • Rights – Respect/Dignity
  • Consequences – greatest good
  • Community values – common good vs. individual good
Self
  • How does this relate to your life?
  • Privilege/guilt/entitlement
  • Do you have any ethical responsibilities?
  • Is this something you should care about?
  • What can you do about it?
  • Compassion
Concluding the Session

At the close of the reflection, allow people to summarize how they are feeling (i.e., “Have everyone use one word to describe how they are feeling”).  Briefly summarize where the group has gone over the last 30 minutes.  End by pointing out that the purpose of the reflection was to help internalize issues and spark a desire to learn more rather than create a plan of action.

 
 
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