Santa Clara University

Emergency Planning Concept

Santa Clara University’s concept of operations is based on the nationally recognized Incident Command System and the State of California’s Standardized Emergency Management System (SEMS).

Operational Definitions

  1. Emergency – Any incident, potential or actual, which will not seriously affect the overall functional capacity of the University community. These may include minor or controlled fires, individual medical incidents, single-building bomb threats, or minor/contained hazardous materials spills. Normal, off-campus public safety response services continue to be available in normal response times.
  2. Major Emergency – Any incident, potential or actual, which seriously disrupts the overall operation of the University. Major emergencies are typified by overall campus impact, including disruption of instructional and/or residential services. These may include minor earthquake, power outage, bomb threat, uncontrolled fire, explosion, uncontained hazardous materials accident, and civil unrest. Off-campus public safety response services continue to be available in normal response times.
  3. Disaster – Any event or occurrence, actual or potential, which has disrupted (or has the potential to disrupt) campus functions, disrupted off-campus functions, and impacted the delivery of offcampus public safety services to the campus. These may include a major earthquake, a regional power or natural gas outage, an uncontrolled hazardous materials spill, a train yard hazardous materials accident, community flooding, an air crash involving campus property, or large-scale civil unrest.

Emergency Response Levels:

  1. Level 1. The EOC may be opened for coordination purposes. The Emergency Plan is followed, with primary event coordination possible in the field. Liaison is established with public safety responders. Recovery operations are coordinated informally, as needed.
  2. Level 2. The EOC is opened, the Emergency Plan is followed, and all Emergency Public Information is released exclusively through the EOC. Coordination with off-campus assets is facilitated within the EOC, including activation of the Liaison function to coordinate with public safety, utility and other off-campus resources. Recovery operations are formally facilitated within the EOC structure.
  3. Level 3. The EOC is opened and fully staffed. Incident Commanders are established for field events. Departmental Operations Centers may be activated. Recovery planning and implementation is an integral part of the emergency response.
Who do I contact in an emergency?

If the emergency IS life threatening, dial 911. If the emergency is NOT life threatening, contact Campus Safety (408-554-4444).

Emergency Service Requests should be called into Facilities immediately at 408-554-4742 and select Option #1.

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