Santa Clara University

Emergency Responsibilities

Functional Areas Listed Alphabetically

Emergency Function Department Responsibilities How to Reach
Cost Recovery from Insurance   Risk Management University Finance Coordinates and provides campus liaison to insurance vendor response. Assists in identifying recovery resources. Provides assistance in completing insurance claim forms 408-554-4398
University Finance Office
990 Benton St at Lafayette
Counseling Services Counseling Center Directs the provisioning of psychological assistance Report all emergencies to 911.
408-554-4172
Benson Memorial Center
Damage Assessment   Facilities Directs building inspections to check damage Customer Service
408-554-4742
Support Services Building
Documentation (visual)   Media Services. Documentation for insurance claims 408-554-4520
Ricard Observatory
Emergency Medical Services  Cowell Health Center Establishes temporary emergency medical facilities for treatment of sick and injured individuals. Primary emergency medical services are provided by local fire departments and ambulances. Cowell Health Center coordinates University emergency medical response efforts and supports fire department and ambulance emergency medical response. Report all emergencies to 911.
408-554-4501
Cowell Health Center
Emergency Operations Center  University Operations Opens the emergency operations center Report all emergencies to 911.
408-551-1606
Support Services Building
Evacuation  Environmental Health and Safety(EH&S) Evacuates people for hazardous high risk areas Report all emergencies to 911.
408-554-5078
Support Services Building
Fire Control  Campus Safety Primary fire suppression is provided by Santa Clara Fire Dept... Campus Safety coordinates University fire suppression efforts and supports Fire Department suppression efforts Report all emergencies to 911.
For non-emergencies call 408-554-4444/4441
Parking Structure
Food Service University Administration Maintains food service at campus dining facilities in coordination with Adobe Lodge and Jesuit Community 408-554-7804
Benson Memorial Center
Hazardous Materials Chemical, Radioactive & Biological)   Environmental Health and Safety (EH&S) Evaluates the status and condition of hazardous materials. Directs University efforts to control hazardous materials and supports fire department efforts to control hazardous materials Report all emergencies to 911.
408-554-5078
Support Services Building
Housing – Students Housing and Residential Life Handles relocation of students in campus residence halls. 408-554-4900
Benson Memorial Center
Housing – Emergency   Red Cross Sets up emergency shelters for evacuees. 408-577-1000
2731 N. 1st Street
San Jose
Law Enforcement  Santa Clara Police Department Directs all law enforcement resources Report emergencies to 911.
408-296-2236
601 El Camino Real
News Media  Media Relations Releases information to print, broadcast and WWW media. Assists Campus Safety in handling media on campus. Updates Home Page as necessary 408-554-5126/5125
Donohoe Alumni Building
Pastoral Care Campus Ministry assisted by Jesuit Community Provide pastoral counseling, prayer and liturgical opportunities for individuals and the community.  408-554-4372
Procurement   Purchasing Handles emergency purchases. Coordinates distribution of supplies. 408-554-4364
Support Services Building
Public Information Liaison  Information Desk Operates central university switch. Activates emergency hotline. 408-554-4000
Benson Memorial Center
Repairs, Buildings  Facilities Directs crews to clear debris and make temporary repairs 408-554-4742
Support Services building
Safety     Facilities Evaluate University facilities and properties for hazards and determines habitability. Report all emergencies to 911
408-554-4742
Support Services Building
EH&S Evaluates the safety of emergency operations and determines the need to modify or suspend those operations 498-554-5078
Support Services Building
Sanitation  EH&S Evaluates the sanitary condition of University facilities and properties Report all emergencies to 911
408-554-5078
Support Services Building
Security Campus Safety Evaluates the need and is responsible for securing areas of campus or building(s) from entry due to hazards Report all emergencies to 911.
For non-emergencies call 408-554-4444/4441
Parking Structure
Telephones  Information Technology  Coordinates restoration of telephone service 408-554-5700 Information Technology building
Utilities Facilities Restores essential utilities. Provides technical support to assist building and facilities managers Report all emergencies to 911.
Customer Service 408-554-4742
Support Services Building
Volunteer Force  Human Resources Organizes volunteer for operational needs  408-554-4392
 
Who do I contact in an emergency?

If the emergency IS life threatening, dial 911. If the emergency is NOT life threatening, contact Campus Safety (408-554-4444).

Emergency Service Requests should be called into Facilities immediately at 408-554-4742 and select Option #1.

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