Santa Clara University

Department of Human Resources

Employee Assistance Program

MHN
1-800-535-4985
Website: http://www.members.mhn.com

Services

Clinical Support

  • Marriage, relationship and family issues
  • Problems in the workplace
  • Domestic violence
  • Alcohol and drug dependency
  • Stress, anxiety and sadness
  • Changes in mood
  • Grief and loss
  • Responses to traumatic events

Work & life services

  • Childcare and eldercare assistance
  • Financial services
  • Legal services
  • Identity theft recovery services
  • Daily living services

Health & Wellness tools

Just log in, and you can:

  • Ask our expert an emotional health question
  • Assess your wellbeing and receive a personal wellbeing report with tips for living better
  • Make a change with self-help programs for stress, weight management, nutrition, fitness and tobacco cessation
  • Take advantage of interactive e-learning programs
  • Find articles and videos on emotional health, physical health and making healthy choices


Plan Design

Benefit In-Network/Pre-Certified Non-Network
Employee Assistance Program 100% coverage, up to 8 visits, per instance None
Note:
  • It is recommended that you confirm, with MHN, your copay amount prior to your visit with a practitioner.
  • Confidentiality is maintained within all Federal and State guidelines. Records can not be released without your written consent.


Program Highlights

  • All services must be pre-certified, with the exception of non-network outpatient.
  • Intermediate levels of care, such as partial hospitalization, residential, day treatment and structure outpatient services may be used in lieu of inpatient care with MHN approval. Intermediate care coverage is based on the inpatient benefit and accumulates toward the inpatient benefit maximum.
  • All employees and dependents are eligible for the EAP benefit.
  • Non-network services are paid against usual and customary fees and subject to retrospective review for medical necessity.

Frequently Asked Questions



 


  • open and close viewWhy Should I use these benefits?
  • open and close viewHow do I access my MHN benefits?
  • open and close viewIs the program confidential?
  • open and close viewWhat services does my EAP offer?
  • open and close viewWhat happens when I use up my eight EAP visits?
 

See also:

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