Santa Clara University

Human Resorces

Attention Applicants!

Santa Clara University is now in the process of transitioning to our new Online Recruitment System. During our transition period, which starts on March 24, 2014, we will be posting new staff job openings in our new system while keeping existing posting (those that were posted prior to March 24, 2014) in our current job listing site.

If you have submitted an application to an open job posting prior to March 24, 2014, your application will remain active and you do not need to reapply. If you would like to apply to a job posting that is posted on or after March 24, 2014, you may do so using the new Online Recruitment System. In the new system, external applicants will be required to create an account. Please note that, by creating an account and filling out your first application on the Online Recruitment System, your personal and professional information will be stored for future applications.

Internal applicants (current SCU employees) must use their pre-estabalished log-in information to apply for job posting in the new system. Please refer to the Online Recruitment System email announcement dated March 24, 2014 for log-in information.

Should you have any questions, please contact the Office of Human Resources, Santa Clara University, at 408-554-4392 or send your questions to Department of Human Resources.

 

Click here to access additional staff postings (new Online Recruiting System)


Network Engineer, Senior

Information Technology (IT)

Full-Time


Requisition Number (please reference): 1001376
For information about the benefits offered by Santa Clara University, please visit: http://www.scu.edu/hr/benefits/

Overview:

Santa Clara University is a comprehensive Jesuit, Catholic university located in California's Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master's, Ph.D., and law degrees.

Distinguished by the highest retention rate and ranked second among all master's universities in the West by U.S. News and World Report, Santa Clara University is California's oldest operating institution of higher-education. The University is focused on creating an academic community that educates citizens and leaders who will build a more just, humane, and sustainable world.

Purpose:

Untitled Document The senior network engineer contributes to the long-term development of the University's enterprise-wide, complex and heterogeneous data communications systems, including LAN and WAN. This position works with the Information Technology network engineering team led by the lead Network engineering to maintain the operational stability of, provide technical support for and assist in the design of the University's enterprise data network. In addition, a primary focus for this position within the Networking Engineering team will be the operation and maintenance of security related devices (e.g. firewalls, network admission control, load balancers, logging servers, VPNs).

This position will work with staff in the Information Security Office, Computer Operations, Administrative Systems, and other groups in coordinating services and providing appropriate guidance.

The activities of this position must support the Mission and Goals of Information Technology and the University. The senior network engineer is required to create and live by a philosophy of service as stated in the Santa Clara University's Customer Service Statement.

This is a regular, full-time, exempt position reporting to the Manager of Networking and Telecommunications (I.T.). When necessary, the position requires work beyond the normal work hours, including evenings, weekends and holidays to support projects and maintenance work.

I. Essential Duties (major functions, each accounting for 20% or more of the position)

  1. As a member of the Network Engineering team, assist in the ongoing definition and development of the enterprise network structure, services, procedures, and policies.
  2. Is responsible for designing the placement of, coordinating the installation of, and maintenance/operation of enterprise-wide networking equipment (including routers, hubs, switches, firewalls, routers, wireless devices, VPNs, NAC).
  3. Has a leadership role in the implementation of several networking solutions as defined by the team lead.
  4. Working with the team, oversees the operation of the enterprise-wide communication networks.
  5. Provides second and third tier customer service and assistance to networking customers.
  6. Operate and maintain network security devices and equipment including the development and implementation of firewall rules.
  7. Develop, implement and maintain effective security procedures, configurations and monitoring as they relate to the network infrastructure and equipment.
  8. Monitor network activity to detect, identify, and address security issues, events, and intrusions to the network.

II. Specific Duties (representative examples of tasks or projects related to the essential duties listed above):

    1. Evaluate University business requirements to develop technical solutions.
    2. Research and determine best practices with regards to enterprise-wide communication systems.
    3. Prototype and evaluate network technologies and solutions.
    4. Work with the Information Security Office to develop and deploy technologies to enhance network and electronic security visibility.
    5. Develop implementation plans and schedules as appropriate for tasks assigned.
    6. Manage projects related to network infrastructure design and implementation.
    1. Perform problem analysis and resolution for network problems.
    2. Occasionally perform on-site (in the customer's office) support to customers.
    3. Be proactive in notifying customers of outages, changes, updates and new features.
    4. Must accept that on occasion and depending on the situation will be required to work beyond and in addition to the traditional work schedules/hours including project work and responding to failures.
    5. Required to wear a cell phone and pager.
    6. Required to work non-standard hours to respond to failures, outages and scheduled maintenance.
    1. In collaboration with the Information Security Office and the Network Engineering team, develop defenses against direct and casual network attacks and intrusions.
    2. Develop and implement firewall and VPN security policies/rules/configurations to support data security configurations as defined and developed by the Information Security Office.
    3. Keep abreast of networking security bulletins and issues.
    4. Design and implement necessary network practices/procedures to support security policies.
    5. Research and determine best practices with regards to enterprise-wide communication systems.
    1. In collaboration with the Information Security Office and the Network Engineering team, develop defenses against direct and casual network attacks and intrusions.
    2. Develop and implement firewall and VPN security policies/rules/configurations to support data security configurations as defined and developed by the Information Security Office.
    3. Keep abreast of networking security bulletins and issues.
    4. Design and implement necessary network practices/procedures to support security policies.
    5. Research and determine best practices with regards to enterprise-wide communication systems.

III. Other Duties

  1. Perform related duties as necessary or as assigned by supervisor.
  2. Keeping current on technology trends through personal learning and investigation, attendance at industry conventions, presentations, conferences and training.
  3. Utilize technologies and tools in support of the enterprise-wide network: programming, scripting, diagnostic tools and systems.
  4. Give support to other Information Technology groups in support of their job functions.

IV. III. Qualifications (minimum required; maximum preferred):

  1. Bachelors Degree in Computer Engineering or related discipline. An advanced degree is desirable, in particular Engineering and project management.
  2. 8 or more years experience in the operation and design of enterprise-wide communication systems with demonstrated increasing responsibilities. Education and applicable experience may contribute to years of experience.
  3. Demonstrated experience in managing large networking or electronic security design and implementation projects.
  4. Must be skilled as a technical troubleshooter.
  5. Knowledgeable and experienced in various networking technologies, services and protocols that are typical of a large enterprise network including WLAN, WEP, WAP, 802.1x, 802.11, IPX/SPX, TCP/IP, NFS, SNMP, SMTP, DHCP/BootP, DNS, RIP, ARP/RARP, VPNs, VLANs, BGP, Subnets and Routing.
  6. Knowledgeable in use of network management and analysis tools.
  7. Experience with Cisco switches, routers, firewalls and wireless equipment is required.
  8. Experience with Palo Alto Networks firewall is desired.
  9. Experience with Impulse Point SafeConnect is desired.
  10. Good interpersonal, written and verbal communication skills are important.
  11. Must be able to work in a collaborative, team environment.
  12. Must be a "self-starter" and be able to proactively identify problems (or potential problems) and propose solutions. Initiative and creativity are important qualities to make the person in this position successful.
  13. Must be able to handle and operate equipment, which can be located in racks, on tall shelves or in cabinets at heights up to 8 feet and weighing up to 75 pounds.
  14. The University technology environment is very dynamic and challenging. A person with a wide breadth of experience and who can adapt to changes while working in a complex technology infrastructure environment is sought.




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Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and, in this spirit, particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. The University will provide reasonable accommodations to individuals with a disability.

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website at http://www.scu.edu/cs/. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

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