Santa Clara University

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Information Desk Attendant

Date Posted: Apr. 29, 2014
Position Start Date: Jun. 16, 2014
Apply by: May. 1, 2014
Campus location Benson Memorial Center
Department contact person Leah Nakasaki-Peterson
Title Building Operations Manager
Department Benson Memorial Center
Phone lnakasaki@scu.edu
E-mail lnakasaki@scu.edu
Student job title Information Desk Attendant
Work Study Required? no
Hourly Wage $9.00
Days of Week Any
Hours of day Varied
Shift Duration 4-5 hours
How to apply
  • E-mail resume
  • Online Form
  • Department description The Information Services Assistant is responsible for the daily operations of the Benson Memorial Center?s information desk and must possess a good working knowledge of all events taking place in the building. The Information Services Assistant is responsible for greeting customers and answering any questions, addressing any concerns, answering the phone and assisting callers, providing directions to campus, and processing flex sale transactions. The assistant will also be responsible for daily event set-ups throughout the building, checking in with customers prior to the start of their events, and expediting any impromptu room requests. Please email your resume and cover letter to lnakasaki@scu.edu Thank you
    Qualifications Excellent customer service skills, ability to work with a wide-range of constituents, detail-oriented, ability to follow-through, capable of prioritizing multiple tasks, team player, ability to work flexible hours throughout the year including holidays and weekends, and must be able to lift 50 pounds
    Duties and responsibilities Essential Duties and Responsibilities: ?Opening/closing procedures as assigned ?Provide university telephone operator functions. ?Proactively seek, maintain, and inform clients of current and comprehensive information about Santa Clara University events, activities, programs, and offices. ?Process flex sale transactions, store temporary lost and found items, stamp and post fliers for bulletin boards, and provide general assistance to Benson Memorial customers. ?Assist with daily event management including unlocking meeting rooms, room set-ups, and audio visual equipment set-ups for events. ?Initiate and support emergency response procedures as needed by building managers

    Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity, and, in this spirit, particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. The University will provide reasonable accommodations to all qualified individuals with a disability.

    Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website at http://www.scu.edu/cs/. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

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