Frequently Asked Questions
1. What is a Pay-Advice?
1. What is a Pay-Advice?
A pay stub that is received by those employees who have elected to receive payment of their salary through direct deposit.
2. What is an eAdvice?
An eAdvice is an electronic copy of your pay advice or pay stub.
3. How can I access my eAdvice?
In order to access your account, please log-on to Santa Clara University’s ecampus webpage at http://www.scu.edu/ecampus and then follow the steps below. The recommended browser is Internet Explorer 5.5 or higher.
4. Is there a danger of identity theft or other loss of data?
There are several security measures currently in place, and additional measures taken with the roll-out of this application, that are intended to prevent against identity theft or other loss of data.
-Full-time Security Analyst responsible for monitoring and maintaining the University’s security structure.
-There is currently a double firewall structure in place to protect the PeopleSoft systems.
-The three-tier PeopleSoft architecture (web server, application server and database server) further insulates the data from intrusion.
-Table audits will be in place to record the user ID, date and time for each transaction made.
5. Who should I contact if I have difficulty logging in?
Users having difficulty logging into ecampus should send a message to firstname.lastname@example.org or contact the IT Service Center at x5700. Please be sure to provide your name, ID, and email address.
6. How secure are the user IDs and passwords?
User ID and password are encrypted at sign-in.
7. Who should I contact if I have questions about my eAdvice?
If you have questions about your pay advice, please contact Agustin Ruiz at x 4359, email@example.com , as soon as possible.
8. When will my eAdvice be available for viewing?
You will have unlimited access to your eAvice.
9. What if I need a copy of my eAdvice for loan purposes, etc?
The printed version is an official pay stub with SCU’s logo. For additional assistance, please contact the Human Resources Service Desk at firstname.lastname@example.org.
10. What happens to my printed pay advice if I do not pick it up in Human Resources?
If the printed pay-advice is not picked up in Human Resources by the following payday, it will be destroyed.
11. When will the University discontinue mailing the printed pay advices?
Effective the May 23rd paycheck, pay advices will be available through ecampus, unless you notify Human Resources that you wish to receive a paper copy.
12. Why are we discontinuing the printed pay advices?
This change in procedure will streamline processes, provide employees with unlimited access to their current and historical paycheck data (hire date or 1998 whichever is later), and annually save the University approximately $30,000 in paper and postage costs alone.