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All Santa Clara University staff members are expected to participate in an ongoing performance planning process. The performance planning, management and review process is based on a performance partnership between supervisors and employees. Human Resources continues to receive feedback indicating that much improvement has been made over the years. Most supervisors and employees are trained in this process and employees have received quality feedback.
In the coming year we want to build on what we have done well and address that which can be done better. In the spirit of continuous improvement, the President's Staff advocates support for the ongoing process of performance planning, management and review. It is our intention both to enhance individual participation in the process and to foster organizational consistency within divisions and across the University.
The University observes a six-month introductory period for new staff members designed to allow for mutual evaluation. It allows the supervisor and the employee, an appropriate orientation, training and evaluation period to assess the employee's aptitude, interest and ability to perform satisfactorily the requirements of the position. At the conclusion of this introductory period, the supervisor must submit appropriate documentation of the performance review that has been discussed.
Human Resources offers training to new employees on how this process works and helps staff learn how to work with supervisors to set performance expectations, measures success, and ensure that clear and concise performance feedback takes place. All new staff members are asked to attend a Performance Planning workshop within the first three months of employment. To see when the next workshop will take place, please refer to the training section of our web page.
Human Resources also offers one-on-one coaching sessions for managers and staff for the performance planning process. All employees are welcome to schedule an appointment with a member of the Human Resources staff to assist you with questions and problems related to the performance planning process. This service is intended to proactively assist all staff members in discussing and addressing concerns before they become serious problems. Please call the Human Resources Service Desk at extension 4392 to schedule an appointment.
The performance document that is used for the performance planning process. You may also choose to prepare the review in a substantive memo provided that it includes all of the components outlined in the performance document.