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Thinking About More Powerful Communication

Sunday, May. 20, 2012

 We all make communication choices every day. We send emails, we make phone calls, we may use on-line chat or text messaging. But do we make the best choices when it comes to which content and goals we apply to which tool?

With more powerful communication systems like the ones the communication & collaboration task force had the pleasure of considering come greater flexibility in how we communicate. The "right" choice for how we choose to use this flexibility is likely based on your job, your organization's norms, and the needs of the particular task.

A while back I wrote a post about making choices across social media. Friends in the collaboration field have also recently written about communication choices. I'll link to these here, but hope you will add other posts or thoughts in the comments below. 

Comments Comments

nguyen said on May 20, 2012
How did we decide on vendor?
tgriffith said on May 20, 2012
The recommendation went to the President & Provost last month. We await their announcement. (The method was through the steps covered in this blog.) In the mean time, IT and Information Services are building up a background to support the conversion.
Nguyen said on May 20, 2012
Thanks Terry. What type of background if were not sure which vendor? Also, how long until we know, as many are graduating and others will be new and no choice in the decision. Thank you Nguyen
tgriffith said on May 20, 2012
Microsoft and Google were the two finalists (we have background on both in the blog). Transitioning to a cloud platform from either vendor has basic issues to think about - like the topic of this post. They have to calendar for training, think about the policy issues of a new system, and identify resources across campus and outside.
Wendy hollister said on May 20, 2012
Why don't we use both to some capacity to ensure scu benefits from each strength? Wendy
tgriffith said on May 21, 2012
Hi Wendy, I'm sure many will use pieces of both -- and others will go for the simpler version. I expect I'll still keep a regular version of Office, no matter which email and doc storage we use. I do look forward to having a single calendaring tool that we all use to show "busy" & "available." Having everyone know the standard way of sharing a document or announcing events will also be great (and part of all the requirements gathered from the community in the Fall/Winter).
wendy Hollister said on May 21, 2012
My best friends boyfriend raves about the Microsoft solution that was just decided on at the LA comm college district. He's a real techie and told me some stat that about 90% of companies in workforce utilize office and outlook. It makes sense to know the tool were going to use after we graduate to the workforce. Wendy
madeline rodriguez said on May 21, 2012
As a graduate and mother of two children, I wont be utilizing Gmail. I have done my research and just reading news daily on privacy, security and how they make money which is about 95% in advertising is concerning. Let alone scanning my email to target ads, I wont allow my kids to create an account there. I am hopeful the provost and committee has really done their homework before subjecting the SCU family to such a legal issue waiting to transpire. My nephew who has a disability, has major issues with accessibility at his school since they choose the Gmail. Lets see what happens here. Madeline
Terri Griffith said on May 21, 2012
I should have been more specific in my note about the two finalists. In both instances we considered the Educational Enterprise version of the tools (not the free consumer grade version many of us are familiar with). In the case of Google, this specifically has the email scanning for ads turned off. Our "terms of service" in both instances are also separately negotiated to meet the campus community's needs. Accessibility is also explicitly part of the overall decision. The blog posts go back to the beginning of the process. You can see survey results, notes from Town Halls, discussions of vendor presentations and the like.
Madeline said on May 21, 2012
Terri Thank you. I know from my own research that just because they say it's "turned off" that doesn't hold water. I have been following the National Federation for the Blind that filed complaints against Northwestern University and New York University for adopting Google Apps for Education. I would hope our university proceeds with caution than being made an example one day in any legal actions. Madeline
Terri Griffith said on May 21, 2012
Hi Madeline, Legal counsel is reviewing all recommendations and we've followed the noted situation.
nguyen said on May 21, 2012
Terri Do you utilize google apps exclusively? What's your opinion? Nguyen
Terri Griffith said on May 21, 2012
I use a little of everything. I tend to start out in Google Apps given it's where many of my colleagues are already. When it's time for serious formatting I tend to move to Dropbox (for collaboration) and Office. I try to find the right mix for the task.
Bill T. said on May 21, 2012
I would think it's easier to stay with one product for all formatting than moving from one to another? serious or otherwise?
nguyen said on May 21, 2012
I would think it's easier to stay with one product for all formatting than moving from one to another? serious or otherwise?
nguyen said on May 21, 2012
how did my reply post a diff name?
Reggie Bush said on May 22, 2012
As an incoming freshman, I heard about this exciting news. Will we see changes by summer session when some of start or are we looking at 2013?
Terri Griffith said on Jun 10, 2012
Hi Reggie, Sorry, I missed your post (looking forward to having an easier to use blogging system). We don't have final details yet. The report is submitted to the President & Provost and we hope to have news soon. Welcome to SCU!
Reggie Bush said on Jun 8, 2012
Reggie Bush said on Jun 11, 2012
thank you Terri !! I was hoping for summer or fall news to organize my contact info. Do we think fall then?
Terri Griffith said on Jun 11, 2012
Reggie, I'm watching for news too. I just don't know. Glad you're looking forward to this as much as we are to your arrival.
Reggie Bush said on Jul 17, 2012
Terri Any updates or are we looking at fall? Reggie
Terri Griffith said on Jul 18, 2012
Hi Reggie, No news here. I'll check-in and write it up as soon as we know.
Reggie Bush said on Jul 19, 2012
Thanks Terri I have been hearing chatter from friends and seen the new microsoft office 2013 i think its called over the web. Looks like some cool changes. Maybe off topic, but are we licensed to upgrade at campus to the new version ? Reggie
Terri Griffith said on Jul 19, 2012
Hi Reggie, The IT student services people would have better answers than I do. Here is the link to the slides they are showing at orientation (you may have already seen them) -- the phone numbers are included if you want to follow up.
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