Communication and Collaboration
The broad charge to this Task Force is to identify campus needs for communication and collaboration services and to identify tools and practices to support those needs (click on the Task Force Charge link in the left column for the full description).
This is a project blog - the task force will post formal and informal updates here and looks forward to your comments on these posts. Feel free to scroll down for history, search for your topic of interest, or just comment to say what you would like to see discussed.
Tuesday, Nov. 29, 2011
I'm very sorry I'm off campus during the resource fair -- what a great opportunity to talk with my colleagues about communication and collaboration resources that we have and that we'd like to have.
Just a reminder about all the great things at the fair (quoting from Provost Jacobs' email):
"I hope you'll stop by the Faculty Resource Fair this Thursday, Dec. 1, from 12-2 PM in the Williman Room in Benson.
The Faculty Development Program and the Provost's Office are co-hosting the event to raise awareness for:
- Support of faculty scholarship
- Ways to enhance teaching
- Benefits particularly important to faculty
- Approaches to work-life balance and career flexibility
The event will feature appetizers and beverages in a welcoming atmosphere. Come interact with other faculty members and learn about how Santa Clara University might be able to better support you in your work.
I also understand that the Faculty Development Program has a free i-Pad2 to give away."
...and doubly sorry about not being there for the iPad2...
Sunday, Nov. 20, 2011
We had 45 minute calls with both Microsoft and Google this week. Our goal was to be better prepared before creating formal requests for proposal. We sent them our work examples and key feature needs based on the task force's work, the comments made during the town hall, and through other feedback we've received.
We won't be meeting over Thanksgiving week, but we are prepping for more in-depth calls and demos from collaboration companies (these are generally used in conjunction with basic email and file sharing).
Please consider using this slower time to comment on the transparency post.
Have a safe and happy holiday.
Thursday, Nov. 10, 2011
Tuesday, Nov. 8, 2011
To me, and this is my personal view not that of the Task Force, it means working in the public to the degree possible. It also means proactively sharing as work moves along.
This task force does that here; through this blog. We also have the benefit of the University sharing in our interest -- see this great FYI article about SCU 2.0.
How do other organizations do their work in public?
What do you think are would be the pluses and minuses of doing more of our work in public?
I would love to hear from faculty, staff, students, and administration about how their work could benefit or be hindered by being more transparent. Let’s take off the table for the moment issues that are generally thought to be extreme (grades, personal finance, personnel issues).
Think about your day to day work. Might an error have been caught if others were looking at a work product earlier? Might calendaring issues been seen sooner and resolved more easily? Could costs be kept down if we crowdsourced ideas?
Friday, Nov. 4, 2011
As the TF pursues vendors, Google is one we wish to learn more about. The Google representative passed on some initial information she thought might be helpful to us.
- For an overview of Google Apps for Education, you can visit our landing page. At a high level, our EDU offerring is similar to our consumer offering (Gmail, Docs, Calendar, Sites, Groups, etc.), but there are a few key differences.
- Customizable Domain (@scu.edu instead of gmail.com)
- No Advertisements (i.e. your data is not scanned for any relavent advertisements)
- Customizable logo (no Gmail logo in the left-hand corner of inboxes)
- 25GB of inbox storage per user
- Completely free for students/faculty/staff/alumni (and no limit on the number of accounts you can provision) with no need to purchase software, deploy patches, manage on-premise servers, etc. because everything is stored/managed in the cloud.
- I also recommend looking at the Guide to Going Google, which outlines technical integration, data migration, user provisioning, etc.
- This link provides additional information on the collaboration tools offerred in Google Apps
- Here is a link to commonly-asked questions on Security and Privacy
- Team Accounts occur when a student signs up to use Google Docs/Sites/etc. as a consumer with their @scu.edu account. I've included step-by-step instructions on how to transition from a Team Account to an Education Account.
- I show that scu.edu is currently registered under Team Edition. Google Apps Team Edition can be used by anybody with an active email address at a domain and is designed to help students and co-workers collaborate using Google Apps. No one has taken control of the domain. Rather, there are just some users who are using their scu.edu address as a way to authenticate into Google Docs, etc.
- Since you own this domain and would like to administer Google Apps for your users, you'll first need to create an account under the Team Edition. You can do this by visiting http://www.google.com/a/[domain.com] and clicking 'create an account here.'
- Once you've created a Team Edition account, you can verify domain ownership to begin managing Google Apps by following the instructions at http://www.google.com/support/a/bin/answer.py?answer=86647.
- After you've completed these steps, let me know and I will make sure that you've been upgraded to the Education Edition.
- Postini is a paid, additional service and offers added levels of Security (Google Message Security) and Archiving (Google Message Discovery). You can find more information at this link, and it's important to note that it's sold at a 66% discount that is not reflected in the pricing listed on that site.
Thursday, Nov. 3, 2011
Yammer CEO describes how he works: I haven't laid hands on Yammer, but I do think this is an interesting article describing how communication and collaboration are part of his work day
Video of Debra Chrapaty, Senior VP of Collaboration at Cisco. About 18 minutes long, but she describes a day in her life as a “Radical Collaborator.
Thursday, Nov. 3, 2011
Wednesday, Nov. 2, 2011
Yesterday, Ron Danielson and I gave a brief presentation and Q&A to the bi-weekly President’s Staff meeting (a small meeting with the President, Provost, University VPs, and other key staff). We covered the history of the Task Force and its charge, membership, our process (see other blog posts for a review), and our intended timeline.
I had not had a prior chance to meet with this group and appreciated the openness and depth of their questions. Thank you to all who participated.
Other thanks are due to:
The Markkula Center, The Ignatian Center for Jesuit Education, and everyone else who has shared their best practices, dreams, and frustrations with the Task Force.
Please keep the conversation going through your comments below, or on any of the prior topics.
Wednesday, Nov. 2, 2011
Very interesting video and research from Cisco about technology, college student behavior and what they need and want.
Tuesday, Nov. 1, 2011
In May, 2011, a survey of features thought to be important in an email solution was conducted. There are a number of ways to view the results, but a some basic summaries can be found by following the link: