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What Is The Best Way To Enforce Ethics Rules?
Tuesday, Oct. 19, 2010
Praise or punishment? Which works best when monitoring an employee's ethical behavior?
That is the question I asked a group of visiting Chinese government workers who came to California to learn about ethics in government. It was apparent from their questions that strict rules are followed primarily because of the fear of punishment. In fact, many of their questions were about how to monitor employee behavior and how to enforce laws and rules.
In one case, they said it was illegal for a city employee to use his equipment and time to trim the tree of a resident. Yet, when asked if they would apply that same standard if the individual was an 85-year-old woman they were unanimous in saying "no!" In fact, they said they would be praised for helping a senior citizen, even if it was against the rules to use city time or equipment for non-city business.
This led to a discussion of the "slippery slope." If you are willing to make an exception for the senior citizen, what other exceptions would you be willing to make? Would you also be "praised" if you connected this resident to a non-profit that assists seniors in upkeep of their homes and yards?
Understanding the values associated with ethics laws is critical. There are never going to be enough laws passed to address every ethical dilemma. It is important to think through each situation, and when necessary, exceed the letter of the law and uphold the values.
Tags: ethics codes
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