http://www.scu.edu/training Technology Training is dedicated to delivering software applications training and support to the Santa Clara Community in an easy going, friendly, hands-on environment, where training curriculum is task-oriented and customized to meet the learner's needs. Mon, 03 Mar 2008 03:36:16 PST tescobar@scu.edu (Technology Training) http://www.scu.edu/training/register/?view=course&course_id=506&class=1915 The customer service training module is an informative 2 hour session examining our role in making the Learning Commons, Technology Center, and Library at Santa Clara University a popular destination. The Customer Service Module is an opportunity to expand your knowledge and experience in: Communication, Expectations and Team Work. Diane Cranor <dcranor@scu.edu> Commons Service Desk Training Wed, 05 Mar 2008 12:00:00 PST http://www.scu.edu/training/register/?view=course&course_id=478&class=1878 Technology training hosts an open lab where students, faculty or staff can work on projects with a technology trainer on-hand to answer questions and offer assistance. This is a drop-in lab, you do not need to register. Teri Escobar <tescobar@scu.edu> Open Computer Lab Wed, 05 Mar 2008 12:00:00 PST