Santa Clara University

Center for Science, Technology & Society - Radha Basu Biography

Center for Science, Technology and Society

Radha Basu
Radha Basu

Radha Basu

Advisory Board Member, Chairman of the Board, SupportSoft

Radha was born and raised in Chennai, India, where she secretly applied to an engineering school and where she received the highest result in the entrance exam as one of just 17 women in the course with 2,700 students.  At the age of 20, she earned a master’s degree in electrical engineering from the University of Southern California and subsequently attended the Stanford Executive Management Program.  

Professionally, she served a 20-year tenure as general manager for Hewlett Packard’s international software division. Radha joined SupportSoft as CEO in July 1999 and is considered a pioneer of the support automation market having built SupportSoft into a global market leader in support automation software, with customers, including GE, Cisco Systems, Bank of America, BellSouth, Procter & Gamble, IBM, Comcast, Verizon, BT and Airtel.

In addition to the guidance and inspiration she provides others on a daily basis, Radha has had significant impact on two groups during her career. First is the Indian software industry. In the mid-1980s, she developed HP’s software center in Bangalore, one of HP’s first foreign subsidiaries; and it is still thriving today. While today many high tech companies have satellite offices or development groups in India, when Radha set up the software center in Bangalore, it was truly a pioneering event. Radha has also had strong influence on women in technology as a whole. In addition to blazing a trail for other women executives in high technology, Radha makes an effort to mentor young girls in science as well as lend her expertise to other woman professionals in the technology industry.

Radha recently retired from her role as CEO and along with her husband Dipak founded the Anudip Foundation to fund humanitarian projects. Their first project - the Linkage Rural Entrepreneur Development Center of the Anudip Society was inaugurated on May 8th at the premises of our partner, Asha Welfare Society, in beautifully rural Namkhana island in the south Sundarbans.  The goal of Linkage India is to create livelihood for the unemployed and marginalized poor through a chain of resource centers for the development of rural entrepreneurs and their empowerment with access to markets and capital.

Radha, and her husband Dipak, have trekked on Mt. Everest twice, reaching its base camps on both the North and South sides. She applies this experience to every aspect of her life - “The mountain doesn’t care if you are a Hollywood actress or a CEO - the enormity of the trek forces you to be prepared for every disaster. Resilience, team work, risk taking and passion are key to both trekking and being a CEO.”