About Us
Technology Training is dedicated to delivering software training and support to Santa Clara students, faculty, and staff. We offer several learning formats including classes, open lab hours, consultations, and web help that are tailored to help users learn software used in teaching, learning, and scholarship.
Meet the Trainers

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Teri Escobar-Ochoa
Teri Escobar-Ochoa is the Head of Technology Training. Teri has completed her 9th year as a Technology Training Specialist and her 14th year serving the Santa Clara University community. Teri’s unique combination of higher education and industry careers give her a keen sense of what the community needs from technology training. Teri’s extensive teaching/training background and firm commitment to life long learning motivates her to help raise the technical expertise of every individual on campus. Teri teaches GroupWise, all of the Microsoft Office products, CommonSpot, etc. Teri also enjoys working with the undergraduate student population as an adjunct faculty member in the OMIS department.
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Marc Ramos
Marc Ramos is our Technology Training Specialist and one of our newest members of the Santa Clara University Library family. Recently joining us, he comes with over a decade of experience in technology training support from U. C. Santa Cruz. He earned his BA in Film & Digital Media at U. C. Santa Cruz and has been certified in Avid ProTools. He comes to us with expert knowledge of the Adobe Suite, Final Cut Pro, and many productivity tools for both mobile devices and the MAC platform. Yes, he’s our MAC guy if you happen to paint yourself into a corner. Samples of Marc’s personal works and CV can be seen at www.marc-ramos.com.
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Meet the Student Assistants

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Elysia Chu
I was born in Vancouver, Canada but spent most of my life in Manila, Philippines. I am majoring in Web Design and Engineering and am currently a sophomore, a transfer student from The University of Hong Kong. Throughout the years, I have developed a passion for graphic design and have gained extensive knowledge in Adobe Photoshop, Illustrator, and InDesign. Over the summer, I also took courses that taught me more about Flash, Maya, Rhino, and Final Cut Pro. I am a new Technology Training Student Assistant and will be at your service for any software-related questions here at the Library Information Desk. I am always happy to help so do drop by! I really look forward to meeting you all.
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Danielle Pontes
Hi, my name is Danielle Pontes and I am a senior Web Design and Engineering major. I was born and raised in Hawaii, but decided to come to Silicon Valley to pursue my interests in computers and technology. During my coursework, I developed a true passion for graphic and web design. I look forward to graduation and continuing my learning in a masters program in design. Although the Silicon Valley is the ideal place to create a career in the web design field, I hope to find a way to take my skills back to either Hawaii or New Zealand, where I studied abroad in 2010. I am truly an "island girl" at heart. Until then, I am serving as the Technology Training Assistant in the library for technology training open-lab. If you have any questions regarding software such as Microsoft Office or the Adobe suite, come find me and I'll be happy to help.
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