Santa Clara University

Web Publishing @ SCU

Web Publishing Services

 
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Updates on new projects, issues in progress, services, and general Web Publishing information

The following postings have been filtered by tag Bugs. clear filter
  •  Missing images and uploaded files

    Friday, May. 27, 2005

    During the past few weeks, we've been seeing an intermittent problem with Commonspot content replication that causes some images or uploaded files to be skipped when a replication packet is applied on one of the two www.scu.edu production servers.  If you see images or other uploaded files appear and then disappear when viewing a published Commonspot page, it is likely due to this problem - the image was only copied to one of the two www servers.

    As a work-around (until we resolve the replication problem in Commonspot) we have a scheduled task running every night at 9:00, that will copy any missed files from one production server to the other.

    If you notice an uploaded image or file missing on the www.scu.edu server more than 24 hours after it's been published in Commonspot, please send us a message using the support request form.

  •  WindowsXP SP2 and Commonspot

    Thursday, Mar. 31, 2005

    If you have recently applied Service Pack 2 for Windows XP, you may notice that Commonspot pop-up windows are blocked, or that pop-up windows open at a very small size by default.  You will want to allow pop-up windows for pages on cms.scu.edu, and change the "security level" setting to allow pop-up windows to open normally.

     

    To resolve the problem with small pop-up window sizes, change the Security Level of a Zone:

     

    1. Open Internet Explorer.
    2. Open the Tools menu, pointing to Internet Options, and then click the Security tab.
    3. On the Security tab, click the Internet zone to change the security level and then click the Custom Level button.
    4. Enable the option Allow script-initiated windows without size or position constraints, which is located in the miscellaneous section.
 
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