Undergraduate students are supported with a variety of computing services at Santa Clara University. Students will receive an SCU Network ID that provides access to multiple accounts. Students also have access to a ubiquitous high speed campus, wired and wireless networks, as well as connection to the Internet via the University’s 10 GB connection.
Students may use the network to access their Gmail and Google Apps account, Camino learning support system, SmartPrint, SCU ePortfolio, Zoom webconferencing, endpoint protection/anti-virus software, and for wireless access. SCU email is used by the University as one of the communication channels to send official notifications to undergraduate students, and is also used as a frequent communication tool between and among faculty and students. Students are therefore urged to use their SCU email address as their primary email. Students who opt to utilize other email services are advised to check their SCU email periodically to avoid missing important communications.
Students have access to administrative information and services at all times through the eCampus portal (ecampus.scu.edu). eCampus services include the ability to view class schedule and course history; run degree progress reports; request enrollment verification; enroll for classes (add, drop, swap); view exam schedules, grades, and unofficial transcripts; request official transcripts; review financial accounts; maintain personal information such as addresses, phone numbers, alternate email addresses, and emergency contacts; and enroll in Campus Alert, the University’s emergency notification system. Students who register for Campus Alert should keep their emergency contact information current in eCampus to ensure notifications are appropriately received.
The University provides over 150 PC and Mac workstations in the Learning Commons with a variety of software packages to support both general computing needs and multimedia production. Technology help and assistance is available at the Information Technology help desks in the Learning Commons approximately 18 hours per day, most days. Free guest wireless access is also available for students visiting friends and family.
Information Security Office
The Information Security Office protects the University’s information assets and ensures that students have access to all of the information resources they need. To protect their private information, students are advised to change their eCampus and SCU Network ID passwords once each quarter; designate a PIN on phone and other mobile devices; install anti-virus software and keep it updated; and set up their computer operating system to install automatic updates.
Media Services offers a broad range of audio, digital video, Web, graphics, and multimedia resources and services. All students have access to equipment and services for class use, class-related projects, and co-curricular use. Media Services supports technology in classrooms, conference rooms, and campus events spaces; the Camino Learning Management System, Zoom webconferencing, and Digication ePortfolio applications; multimedia and digital video production; and SCU’s private cable TV system serving the residence halls.
Library resources, which can be accessed within the library and remotely, include an online catalog (OSCAR), more than 200 general and subject-specific databases, research guides for many subjects and some specific classes, “Ask a Librarian” 24/7 reference services, and LINK+ interlibrary loan program.
The library’s collections have grown to more than 927,763 volumes, including approximately 15,877 e-books, and subscriptions to more than 133,237 magazines, journals, and newspapers; over 1,500 are in electronic format. Because the library is a depository for United States and California government documents, more than 600,000 government documents are available online, in print, or in other physical formats. Additionally, the library houses more than 900,000 microforms, hundreds of historical photographs, more than 5,000 maps, and over 20,000 audio/visual items.