How Covid Changed How the Bay Area Shops
The Mercury News, Marisa Kendall | Editorial
"Many retailers have reorganized their stores to provide more space for social distancing," said Kirthi Kalyanam, executive director of Santa Clara University’s Retail Management Institute. They’re also being cautious about purchases. They’re buying less inventory, wary of being stuck with it if business remains sluggish.
“Customers should expect to see cleaner, more roomy store models,” Kalyanam said, “as opposed to the past where (retailers) would jam them up with goods.”Read the full article here.
May 25, 2021