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How Covid Changed How the Bay Area Shops

After an excruciating year, we could all use a little retail therapy. So what exactly can we expect shopping to look like now that COVID has turned everything upside down?

"Many retailers have reorganized their stores to provide more space for social distancing," said Kirthi Kalyanam, executive director of Santa Clara University’s Retail Management Institute. They’re also being cautious about purchases. They’re buying less inventory, wary of being stuck with it if business remains sluggish.

“Customers should expect to see cleaner, more roomy store models,” Kalyanam said, “as opposed to the past where (retailers) would jam them up with goods.”Read the full article here.


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