Skip to main content

3/26: COVID-19 Update #11

The following message was emailed to the campus community on March 26, 2020.

Dear Santa Clara University community,

As we conclude the week, we would like to express immense gratitude to everyone at Santa Clara. These past few weeks have been tumultuous and very busy as we assisted students in move-out and continue to manage the ongoing transition to remote learning. We truly appreciate everyone coming together as our community does its part to stop the spread of the virus and comply with the California shelter-in-place restrictions. Please read below for our weekly roundup of updates in various areas:

Clarification on Start of the Term: The spring quarter start and end dates have not changed: The quarter will run March 30–June 5 with the final exam period June 8–June 11.  The University has designated the period from March 30–April 7 as Instructional Preparation time—a period during which faculty and undergraduates will make preparations to engage in a high-quality, personalized educational experience in the Jesuit tradition before individual classes resume fully online on April 8 for undergraduates. View more information and calendar details here. Students, please regularly check your email for communication from your professors. 

At the graduate level, instructional activities from March 30–April 7 will vary by School. Please consult with your graduate program for additional information.

Spring Tuition Update: The University will continue to charge its published rates for the current semester or quarter. While our mode of delivery has changed temporarily, our fundamental commitment and investment in a holistic, transformational, Jesuit educational experience remain. These commitments are funded by tuition revenue, and even in ordinary years, tuition does not cover the full cost of education.  Our exceptional faculty will deliver their courses through digital platforms and virtual learning environments in a way that preserves excellence in the educational and formational experience to our students, including smaller class sizes. Moreover, as indicated below, students will continue to be served through various offices on campus, including Drahmann Advising Center, Center for Student Involvement, Campus Ministry, the Career Center, and Counseling and Psychological Services. 

We understand that the financial situation of some families has changed with the economic impact of the coronavirus pandemic. The University Office of Financial Aid has a way for you to let us know of any drastic change in family financial circumstances at their website. That office may be able to assist you establish increased eligibility for financial aid.  View the Resources for Students section of the COVID-19 FAQ page for more information.

Special Assistance Fund: Through the generosity of our alumni, parents, and friends, we have established the SCU Special Assistance Fund to support both undergraduate and graduate students experiencing IMMEDIATE financial need as a result of COVID-19 related events. We realize that the tumultuous circumstances have impacted our students.  Students seeking monetary assistance during this time are encouraged to complete a request. Information on the Food Insecurity Program and Bronco Pantry can be found on Food Insecurity Program web page.

Books and Course Materials: Students are encouraged to find their required spring course materials and supplies at the campus bookstore website, which offers different formats including rental options and digital. Students can elect to have orders shipped directly to them, and can receive FREE SHIPPING from March 22 through April 4 by using the code SCSHIP. Given possible shipping delays, students are encouraged to place book and course material orders ASAP.

Student Services on Campus: Benson Memorial Center is open 7 a.m. to 7 p.m. Monday through Friday, and 8 a.m. to 6 p.m. Saturday/Sunday to provide essential services. For students who remain in campus housing for the spring quarter, Mission Bakery in the Benson Memorial Center will be open with grab-and-go dining options. Parlors B and C, located on the west side of the first floor, have appropriately spaced tables with a single chair at each available for study.   

Student Virtual Services: Please continue to check the COVID-19 Student Information website for more information on the Center for Student Involvement, Career Center, Drahmann Advising Center, and more. 

Employee Information: We appreciate our employees’ flexibility and patience as most have transitioned to remote work. To answer the most common questions, Human Resources has provided an updated staff FAQ resource here.  Please direct additional questions to your HR partner or hrservicedesk@scu.edu.

Parking: Students who have a vehicle on campus with an expired or non-expired parking permit visible inside may leave it on campus. The University is not responsible or liable for damage or loss to the vehicle or its contents while on campus.  Please notify Parking and Transportation Services with make, model, license plate, and vehicle color at transportation@scu.edu.  Please contact Parking and Transportation Services for further instructions.  Additional information is available on the COVID-19 FAQ page here.  For specific questions, please e-mail transportation@scu.edu.

Mail and Packages: Comprehensive information is available on the COVID-19 FAQ web page regarding ongoing mail services and forwarding services. Mail services have been moved to the Facilities Building and will be available during the business week. Check the Support Services website for hours of operations.  On packages: if SCU receives an important package addressed to you, you can have it sent to your home address by providing mailing.services@scu.edu a prepaid package label from USPS, Fed-Ex or UPS. To avoid missing your packages, please adjust your shipping preferences to have your future packages sent to your home address.

Questions or Concerns: If you have questions or concerns, please consult our COVID-19 website and its regularly updated frequently asked questions section. You may also email questions to covid19@scu.edu

Please join us in keeping those impacted by the virus in our thoughts and prayers. Thank you for continuing to respond with care, compassion, and flexibility for all those within and beyond our Bronco community. 

Jeanne Rosenberger
Vice Provost for Student Life

John Ottoboni
Chief Operating Officer