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Crisis Services

If you feel you may be experiencing a mental health issue, please call (408) 554-4501 and request to speak to the Crisis Counselor.

A personal crisis typically occurs when an individual has exhausted all or most of his/her perceived coping skills, self-esteem, social support, and power regarding an experience, situation or event. Some examples of a personal crisis may include:

  • Making suicidal or homicidal threats
  • Experiencing a loss, i.e. a recent death
  • Witnessing a traumatic event
  • Being a victim of a crime
  • Experiencing hallucinations
  • Sexual assault
  • Any other debilitating concerns

Crisis Hours

Monday-Friday: 9:00am-3:00pm

After Business Hours

  • Contact Resident Director or Campus Safety
  • Contact SCU EMS for after-hours emergencies every day of the academic year (5:00pm-8:00 am), excluding holidays, academic breaks, and finals week. Every day of the academic year from 5:00 pm to 8:00 am (except holidays, academic breaks and finals week).

Contacts and Resources

  • Campus Safety/EMTs (408) 554-4444 (24 hours/7 days a week) or 911 if off-campus
    • If you are someone you know is in immediate danger.
    • Including (but not limited to):
      • a possible attempt/plan of suicide,
      • current intimate partner altercation(s),
      • and/or possible overdose.
  • Ulifeline Call 1-800- 273-TALK (8255), Text Start to 741-741
    • Chat with a Crisis Counselor 24/7 about you or someone you are concerned about.
    • Trained on a variety of crises (suicide, substance use, intimate partner violence, sexual assault, eating disorders, etc.).
  • Culture of CARE/OSL
    • If unsure if this is a crisis, follow the decision tree.
    • If one would like to report concerning behaviour to OSL.
  • Counseling and Psychological Services (408) 554-4501
    • Crisis appointments available M-F, 9a-3p.
    • Phone Triage: a brief telephone consult with a counselor regarding your concerns. All calls will be returned on normal business days within 24 hours.
  • Getting Help with Depression
    • If symptoms of major depression have been present for two weeks or more, contact a health care provider.
    • Should you be experiencing suicidal thoughts, contact a health care provider or crisis line immediately.
  • Stress and Relaxation Interactive Program
    • Learn new strategies & skills to apply to your everyday life and understand how stress impacts your goals & values.
    • This Interactive Program will help you figure out if stress is helping or hurting you, and what to do about it if it’s a problem.
  • Help with Relaxation
    • Teaches you how to cope with stress on a day to day basis. 
    • These exercises are empirically validated techniques designed to reduce stress in your everyday life.