To make it easier for students to access care at the Cowell Center Student Health Services, this guide will show you what to do depending on if you need primary care, walk-in care or are experiencing an emergency. Accessing Our Services (Brochure).
Primary Care
At the Cowell Center Student Health Services, your basic health care needs are met through our primary care services. Regular appointments can be scheduled with a primary care practitioner for services including:
- Routine Medical Services
- Acute and Chronic Medical Concerns
- Health Education
- STD Screenings
- Women’s Health
- Men’s Health
The focus is to identify and treat most common medical illnesses and injuries. Appointments can be made in advance by simply calling, coming in to the Center or going online to make an appointment. During your primary care appointment, medical history and issues are assessed.
Walk-In Care
When the unexpected injury happens or attention to a sudden illness is needed during our business hours, you may be seen at the student health services without an appointment.
For urgent, but not life-threatening, medical concerns, you are welcome to walk-in during business hours. You will be triaged based on medical condition, severity of illness, urgency and appointment availability. Depending on patient volume, wait time can vary. Your cooperation and patience is appreciated.
Specialty Care and Services
Most patients can have their needs met through our primary care services, but sometimes you may have a specialized need. Our specialized services include immunization medications, travel medicine services, and nutrition services.
Emergencies
Please call 9-1-1 for an emergency. The Cowell Center Student Health Services does not have an Emergency Room, please call for an ambulance or paramedic assistance right away. Be prepared to identify your location and situation.
After Hours
When you aren’t feeling well or experiencing a crisis after-hours and need care, please call the Nurse Advice Line or SCU EMS.
Other Services
Intake Process
Students may schedule a counseling appointment in two ways:
- Call the Student Health Services at (408) 554-4501 and request an intake appointment
- Come in person to the Cowell Building and ask to schedule an intake appointment
Preparing for Your Intake Appointment
Please arrive 20 minutes early to your initial appointment to complete some paperwork.
Important Documents
- Personal Medical History Form (My SCU Portal)
- Immunization Record Form (My SCU Portal)
Contact Information
- (408) 554-4880 OR 1-800-832-0536
Your call will be answered by a registered nurse (R.N.) with specialized training in nursing/medical telephone advice. The R.N. follows a standardized procedure based on the nature of your illness.
Hours
- Monday-Friday, 5:00pm to 8:00am the following day
- 24 hours on weekends and holidays during the academic year (mid-August to mid-June)
Important Note
The Student Health Services works with a health management company named Sirona Health to provide after-hours clinical nurse triage telephone service through the company's Health Call Center. This service is open to registered students only.
The Student Health Center and the Wellness Center are pleased to offer all students the opportunity to take a brief, free, and anonymous online screening to assess various aspects of your physical and mental health. Please click on the area listed below that you are interested in assessing.
Important Note
These online assessments are for educational purposes only. They are not meant to diagnose or substitute for a complete medical or psychiatric evaluation or examination by a physician or other trained professional.
Nutrition, Health & Fitness
- Body Mass Index (BMI) Calculator
- MyStudentBody.com (STDs, drugs, eating disorders, nutrition, stress, etc.)
Alcohol
- Alcohol: College Reponse Screening
- AlcoholScreening.org
- ECheckupToGo.com (Alcohol & Marijuana Prevention)
- Phoenix House (Substance Abuse Services)
Mental Health
Women's Health
The Cowell Center – Student Health Services strives to ensure students have clear, up-to-date, and candid information regarding contraception, sexual health, and related issues. The Cowell Center–Student Health Services does not provide condoms or prescribe contraception.
Travel Medicine Services
Planning on traveling or studying abroad? Visit the Cowell Center for your medications along with a personalized view of your travel that will include information about destination specific risks and concerns. Your personal health, immunization history and areas of intended travel will also be examined.
To avoid having your trip cancelled because you were unable to meet the vaccine requirements within the appropriate time frame, we recommend you visit the clinic three (3) to six (6) months prior to your date of travel.
Please download and complete the SCU Cowell Center Student Health Services Travel History Form and bring it to your appointment.
For additional travel information, visit the Centers for Disease Control and Prevention.