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Test Accommodations

Eligibility for test accommodation services is determined by Disabilities Resources (DR) and is provided for courses where the functional limitation(s) indicate need.

Students receive confirmation of prescribed accommodation(s) through the Eligibility Letter delivered through DR Online Services (MyDR). Students must request prescribed testing accommodations each quarter and for each class where needed.


Students must review each course syllabus to determine if testing accommodations are required. For courses requiring testing accommodations, students must log into their MyDR to submit their request(s) at the start of each quarter. The request will generate and send a Notification Letter to faculty notifying them of the prescribed accommodations.

Students are responsible to follow up with faculty to request meetings as soon as possible (preferably during office hours or by appointment) to discuss test accommodations. All testing arrangements will be arranged and agreed upon between student and faculty. For exams being administered by DR (see below), students must submit an alternative testing request for each exam on MyDR. The course syllabi will state the number of exams for the quarter, this includes: quizzes, midterms, and final. DR recommends all exam requests be entered at the start of each quarter. If the accommodation(s) is not requested in a timely manner (at least five school days prior to the actual exam date) neither the professor nor DR are responsible to accommodate the exam.

 Administration of exams are as follow:

  • Fall, Winter & Spring: Exams are administered Monday through Friday between 8:30AM -4:30PM. All exams are administered in Benson 201, unless otherwise arranged.
  • Extended hours during finals week; all final days testing hours: 8:30AM -8:30PM
  1. Students are expected to arrive on time; PUNCTUALITY is essential! Deviation from the schedule may cause disruption to other students using accommodations. Instructors would not allow late arrivals for an exam or quiz in class; the same courtesy applies to DR Testing. DR schedules proctors and exams based on need, no shows and late arrivals upset this process.
  2. Students must notify DR if they will be more than 15 minutes late for an exam. Continual tardiness will be documented in the students’ DR file and dealt with on a case-by-case basis. Note: Students exam time begins promptly as scheduled. To protect the integrity of the test, if the student has not arrived at the testing location within 15 minutes of the scheduled time (according to the clock in the testing location) they may no longer be able to test on that day. If it is determined that the student needs to reschedule, it is then the student’s responsibility to speak with their instructor to reschedule the exam. Make-up exams follow the policy as indicated on the individual course syllabus.
  3. Students needing to reschedule or cancel an exam due to illness or an emergency, contact the Accommodations Coordinator at (408) 554-4109 or email as soon as possible. Students will also need to notify the professor to negotiate an alternate time to take the exam.
  4. Rescheduling an exam is only done with the professor's approval. Once the request is received, it may take between 2-4 days to schedule exams requiring extended time only. Exams requiring additional accommodations such as: a scribe, private room, and/or other individualized prescriptions may be delayed in scheduling until the required accommodation support can be secured.
  5. Students will receive the full allotted time if the professor is late dropping off the exam or if DR is late in obtaining the exam. Depending on the amount of time lapsed, students may need to reschedule the exam.
  6. Students MUST have a university issued ID card. ID will be held by DR staff for the duration of the exam.
  7. Students are NOT permitted to make use of any aids (i.e., open notes, calculator, formula sheets, any electronic and/or recording devices etc.); unless otherwise approved on the Alternative Testing Contract. While taking the exam, the students should have nothing on their desks except the test, essay booklet, answer sheets, and pen/pencil. Cell phones are to be turned off and put away.
  8. Students will be assigned to specific testing seats.
  9. Smoking, eating, and drinking are not permitted in the Testing room; unless approved as an accommodation(s).
  10. Exam breaks are not permitted; unless approved as an accommodation(s).
  11. All testing materials will be collected by DR staff prior to dismissal: exam, essay booklets, scantrons, and/or scratch paper.
  12. In case of an emergency all exams in progress will be stopped. After the building receives clearance, exams will resume. However, depending on the amount time lapsed, students may have to reschedule.

DR will administer exams in the following order of priority:


Priority Level Description
1 Students receiving double time (2x)

Students utilizing assistive technology accommodation(s)

3 Faculty member having 3 or more students in a course section prescribed extended time
4 Faculty and the student who are not able to make suitable arrangements
5 All others will be scheduled on a first come first serve basis (confirmation will be emailed 48 hours prior to exam date requested)

 To schedule exams with DR:

  • Student logs into MyDR.
  • Student completes an Alternative Testing Request for each exam following the parameters specified in the Alternative Testing Contract.
  • Student and faculty receive confirmation email that exam has been scheduled.
  • Alternative Testing Request must be submitted no later than 4 weeks prior to the final scheduled date (approximately one month prior to the start finals). The finals schedule is available on the Office of The Registrar website.
  • Students with late Alternative Testing Request(s) will be placed on a “Wait List.” Students on the “Wait List” will be scheduled on the first available date and time; DR cannot guarantee the date and time originally requested.
  • Finals schedule will be confirmed at least one week prior to the first day of finals.
  • Final exam are administered in various locations, please log MyDR for exact location.
  • DR is not responsible for lost, stolen, damaged or unattended personal belongings and strongly recommends that students leave personal items and valuables at home.
  • DR staff shall not hold equipment, valuables or bags for students.
  • No items should be placed directly in front of emergency access doors.
  • Service dogs must be harnessed, leashed, or tethered and under the handler’s control, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.
  • Service dogs in the Testing room must remain on the floor near the handler.
  • Service dog needs must be taken care of prior to the beginning of an exam.
  • Service dogs must not pose a disruption to other students in any way.
  • Service dogs must be trained to behave properly in all DR facilities, which include Testing. Inappropriate behavior that disrupts the normal course of business or threatens the health or safety of others will be required to discontinue testing and reschedule the exam pending professor approval.
  • Service dog will not be provided care or food by DR staff.

A service dog will be removed from Testing if:

  1. The service dog is out of control and the handler does not take effective action to control it.
  2. The service dog is not housebroken.

DR adheres to the University’s Student Conduct and Academic Integrity. Failure to comply is subject to disciplinary sanctions, including suspension of DR test taking services.

For more information visit:

Office of Student Life


Academic Integrity


Updated January 2017