Santa Clara University


For Students

Login/Change Your Password tips

Students having difficulty logging into ecampus can send a message to Please be sure to provide your name, ID, and email address.

New ecampus password

If you are using ecampus for the first time, follow these steps:

Enter your User ID which will be a capital "W" followed by the last seven digits of your student ID. For example: "W0123456".

Enter your password using capital letters and then change your password. The navigation to change your password is My Menu - Password and Personalization - Change Password.

Forgot your ecampus password

If you have forgotten your password, follow these steps:

Click on the "Forgot your password?" link below the yellow "Sign In" button (leaving the User ID and Password fields blank)

On the next screen, enter your User ID, for example "W0123456", and click "Continue"

Enter the correct response to the question and click "Email New Password"

Your new password will be emailed to the email address indicated

Log back into ecampus with your new password following the steps above


Once you have logged into ecampus, you are able to view and update your email addresses. Go to My Menu - Personal Portfolio - Email Addresses.

Manually type, don't cut and paste, your new password. Many students have reported problems using the cut and paste method because it occasionally adds an extra blank space.