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Engineering Computing Center

Remote Windows Access to the Design Center

Terminal Services is a remote client to server capability that allows SCU Engineering students/staff/faculty to have access to run Windows applications from any computer that has internet access and the remote desktop connect application installed.

What software can I access?

We make an effort to mirror the lab software compliment to the remote servers. However, there are some software that do not work properly in a remote environment or their licensing prohibits such use. For example, none of the Autodesk tools (AutoCAD, etc..) are available remotely.

For a full list of software available remotely, click here to view a list of software.

How to connect?

If you are using a Windows system, please follow the instructions below:

Remote Desktop software client is built into all Windows OS. You don’t have to install anything and can natively connect. You just have to download the connection file. Right-click and save this file to your desktop: dcengr-v2.rdp . Once you have saved it, just double click on this file and it will launch MS RDP. You may receive a prompt like the screenshot below. Just click on “Don’t ask me again..” and click on “Connect”.

Skip to the section on “Logging in

If you are using macOS, please follow the instructions below:

MacOS doesn’t come natively with the tools needed to connect to our Windows Remote Services. You will need to download “Microsoft Remote Desktop” App from the Apple app store. It is free. The direct link is: https://apps.apple.com/us/app/microsoft-remote-desktop- 10/id1295203466?mt=12
There may be newer versions than this document has linked. You can always search on the App Store for the term “Microsoft Remote Desktop”. Make sure the vendor is from the “Microsoft Corporation” so it’s safe to download and use.

If you are using Microsoft Remote Desktop app version 10,

  1. Click on “Add PC” in the center screen or at the top menu bar click on “+” and choose “Add PC”
  2. For PC name, enter: ts.engr.scu.edu
  3. Under “For User Account”, click “ask when required”
  4. Click “Add”
  5. Now click on the newly created session icon to connect
  6. You’ll get a prompt that the “identity of the remote can’t be verified”. That’s ok and expected, just click on “Connect”
  7. You’ll be prompted to enter your username and password. You should enter your username in the following format: username@dcengr.ad.engr . i.e If your username is “jwick” then you log in as: jwick@dcengr.ad.engr . Do not use your campus SCU login. Those credentials don’t work in our remote or lab computers.

If you are using Microsoft Remote Desktop app version 8,

  1. Click on “+” icon
  2. Select Desktop
  3. Click Show More
  4. For PC name, enter: ts.engr.scu.edu
  5. For User Account, click ask me every time
  6. Click on Save
  7. Now connect and refer to the section on “Logging in”
  8. You’ll get a prompt that the “identity of the remote can’t be verified”. That’s ok and expected, just click on “Connect”
  9. You’ll be prompted to enter your username and password. You should enter your username in the following format: username@dcengr.ad.engr . i.e If your username is “jwick” then you log in as: jwick@dcengr.ad.engr . Do not use your campus SCU login. Those credentials don’t work in our remote or lab computers.

Logging in

Once you are connected, you’ll see this login screen. If you are using macOS Remote Desktop App, you’ll be prompted to verify your login before so you won’t see this screenshot below unless you enter your username or password incorrectly.

Your login information is the same as when you log in to the ECC lab workstations physically. Enter your username in the following format: username@dcengr.ad.engr . i.e If your username is “jwick” then you login as: jwick@dcengr.ad.engr . Do not use your campus SCU login. Those credentials don’t work in our remote or lab computers.

System use:

There are a few things to know about Terminal Services. It works very much like sitting in front of a Windows computer in the Design Center; however, there are a few rules:

  1. You cannot have multiple connections to Terminal Services. One remote session per use. If you try another simultaneous connection, you will not be able to log in.
  2. This service is not intended for use from within the Design Center Lab.
  3. To keep the session active, you must be logged in and actively working on the system. If the system remains idle for more than 1 hour, the system will automatically log you out. If you disconnect by closing the remote connect desktop software (clicking on the “X” icon at the top right corner of the program) or get disconnected because of internet problems, your last active session will remain, with everything running as you left it, for 30 minutes. If you reconnect to Terminal Services during these 30 minutes the system will automatically connect you back to this active session. If you don’t connect back during these 30 minutes your session will be automatically logged off and any running programs will be canceled and shutdown.
  4. To properly disconnect from Terminal Services, you should log off as you normally would on any Windows computer (i.e. Click on START, Log Off.) This is the proper way to save your session.
Contact:

Please feel free to contact Jason Chong at extension x1893 or via email jchong@engr.scu.edu with any questions or feedback you may have.

Contact Us

Lab Manager: Lantz Johnson

Santa Clara University
School of Engineering
500 El Camino Real
Santa Clara, CA 95053

Sullivan Engineering, Bldg. 402

408-554-4909