Trust-Generating Tools and Sites
CheckDesk: Collaborative Fact-checking by Citizen and Staff Journalists
Emergent: Tracks on-line hoaxes with a "truthiness" gauge
Battling Bogus Media (American Press Institute)
NewsDiffs: Tracking Online News Over Time
Skeptive: Users set parameters for sources they trust; site resolves disputes over facts and opinion.
BBC’s UGC and Social Media Hub: sourcing, authenticating and broadcasting content
Trustworthy Graphics, Data Visualization and Photography
Alberto Cairo on Ethical Infographics
Fred Ritchen on Photo Manipulation Standards
Scholarship on Trust
Corritore, C.L., Kracher, B., Wiedenbeck, S. (2003), On-line trust: concepts, evolving themes, a model, International Journal of Human-Computer Studies, 58 (6) (2003), pp. 737–758
Fukuyama, F. (1995). Trust: The social virtues and the creation of prosperity. London: Hamish Hamilton.
Kelton, K., Fleischmann, K. R. and Wallace, W. A. (2008), Trust in digital information. J. Am. Soc. Inf. Sci., 59: 363–374.
Marsh, S. and Dibben, M. R. (2003), The role of trust in information science and technology. Ann. Rev. Info. Sci. Tech., 37: 465–498.
Nurse, JRC, Agrafiotis, I, Goldsmith, M., Creese, S. and Lamberts, K. Two Sides of the Coin: Measuring and communicating the trustworthiness of online information, Journal of Trust Management, (Open Access)
Trust and Technology Special Issue. International Journal of Human-Computer Studies Volume 58, Issue 6, Pages EX1-EX2, 633-812 (June 2003)
Vanacker, B. and Belmas, G. (2009). Trust and the Economics of News. Journal of Mass Media Ethics, 24: 110-126.
Surveys on News and Trust
2014: Americans' Confidence in News Media Remains Low
2014: Edelman Trust Barometer
2013: State of the Media
2013: Social Media Trust
NORC at the University of Chicago Data on Confidence in the Press
Engagement and Impact
Engagement and Citizen Journalism
Ground Report: News and Opinions From the Ground
Center for Media and Social Impact: GroundReport partners with media organizations to promote citizen journalism
Public Media 2.0: Participatory News Matches Quality Content with Engagement
Association for Computing Machinery: A Proposal to Support Public Accountability Reporting
USC Annenberg Media Impact Project
Center for Investigative Reporting Dissection Project
Parse.ly: Five Points on Audience Loyalty
Web Analytics and Metrics
Lunametrics PBS Google Analytics Case Study
Pew Research: Social Media is Reshaping News
The Content Council
A Critique of Native Ads by Custom Content Marketer
Dan Lyons: A Guide to “Brand Journalism”