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Professional Staff Recruitment

Welcome to Santa Clara University! We are excited that you are exploring the opportunity to become a Professional Staff member at SCU.

With nine Residential Learning Communities (RLC) and two upperclassmen communities, the department of Residence Life employs nine Resident Directors (RD) and one Area Coordinator (AC). The Resident Director and Area Coordinator team are collectively called the Professional Staff.

At SCU, Professional Staff in each community work collaboratively as part of a Leadership Team. The Leadership Team of each RLC or upperclass community consists of a Faculty Director(s), a Spirituality Facilitator(s), a Senior Staff member(s), and a Professional Staff Member. In some cases, the Leadership Team may also include a Jesuit in Residence. Under the coordination of the professional staff member, the Leadership Team facilitates the implementation of a RLC or upperclass program that reflects the Jesuit mission of the University, namely the development of the whole person, and promotes a supportive and inclusive environment that encourages the academic, social, and spiritual growth of each student. In addition, the professional staff member serves in a collaborative role with Residence Life staff in overall program and departmental development.

The position is a full-time, 12-month, three-year, fixed-term position and requires flexibility of work hours, including work performed on weekends and evenings.

Due to the live-in nature and high visibility of the position, it is essential that Resident Directors model the values of a Jesuit, Catholic university and demonstrate the Department of Residence Life's commitment to the mission of Santa Clara University.



  • Communicate, support and implement the philosophy and mission of the University, the Office of Residence Life, and of the Residential Learning Community program.
  • In collaboration with RLC Leadership Team, facilitate the creation of an environment which promotes citizenship, respect, growth, academic success, compassion, and inclusive excellence among residents, staff and faculty in the RLC.
  • Provide leadership, direction and support for residential education initiatives including responding to resident needs and coordinating co-curricular programming that promotes the theme of the RLC.
  • Work collaboratively with other University departments to provide residents with opportunities to enhance academic excellence, explore the spiritual component of their individual development, and cultivate a passion for learning both inside and outside of the classroom.
  • Collaborate with a Faculty Director(s) to successfully implement 6-7 summer orientation sessions to introduce new students to their respective RLC and Santa Clara community standards.


  • Maintain a positive presence within the RLC by being visible and accessible to residents, role modeling responsible behavior, personal integrity, and commitment to Jesuit education philosophy, specifically education of the whole person.
  • Serve as an advisor and resource for individual residents through personal consultation and conflict resolution.
  • Advise resident student leaders including, but not limited to, RLC Leadership Council and RLC Representatives.  
  • Educate staff and residents about University emergency protocol and procedures.


  • Supervise, train, and evaluate all RLC student staff members (1-2 Assistant Resident Directors, 6-12 Community Facilitators, 5-10 Desk Assistants).
  • Foster staff unity and teamwork through trainings, meetings, and staff events. Motivate student staff and empower them to promote student growth and development.


  • Serve as the primary University Conduct Hearing Officer for the RLC.
  • Oversee safety and duty procedures for RLC and promote and enforce policies that protect and ensure the general welfare of students.
  • Communicate, uphold, administer, and evaluate policies related to student life within the University and the RLC. Responsibilities include, but are not limited to, initiating disciplinary procedures when appropriate, adjudicating student conduct violations of students residing in your RLC in conjunction with the Office of Student Life, and the recruitment, selection, advising and training of Peer Conduct Boards, as assigned.
  • Exercise good judgment, ethical decision making, and responsible citizenship both on and off campus.
  • Effectively respond to and manage emergency and/or crisis situations via participation as the second-level responder in campus-wide duty coverage, requiring evening and weekend availability.
  • Serve as a campus security authority when informed of allegations regulated under the Clery Act.
  • Serve as a responsible employee for allegations regulated under Title IX.


  • Communicate, support and implement the philosophy and mission of the Offices of Housing and Residence Life.
  • Assist with coordination of all aspects of facilities management and assignment procedures within the RLC in partnership with the Housing Office.
  • Oversee fiscal management of RLC budgets.
  • Serve and contribute to one or more departmental and/or University committees, as assigned. Departmental committees include professional and paraprofessional selection and training, recognition, Peer Conduct Board, Justice Starts Here, among others.
  • Coordinate residence halls tours sponsored by Undergraduate Admissions, as assigned.


  • Master’s degree required; Higher Education, Counseling, Organizational Leadership or a similar program preferred.
  • Minimum of 1-2 years post undergraduate residential life experience. Previous professional experience preferred.
  • Comprehension of the Jesuit mission of the University, strategic initiatives, and major developmental issues of students at a highly selective, multicultural, residential university.
  • Knowledge of student development theory and philosophy of Residential Learning Community concepts.
  • Demonstrated ability to analyze and solve difficult problems and make well-reasoned and principled decisions on a variety of issues and situations.
  • Knowledge of housing functions essential.
  • Experience working with housing assignments and facility related issues, including room changes and maintenance requests.
  • Capacity to work in a 24-hour/7 day environment with the ability to quickly respond to and handle situations for the entire residential campus.
  • Requires a high tolerance for ambiguity and extensive consultation to build consensus and to earn student, faculty and administrative support.
  • Experience adjudicating policy violations and an understanding of conduct philosophy.
  • Strong interpersonal skills required. Demonstrated ability to communicate professionally and effectively in both written and verbal form with a variety of stakeholders including, but not limited to, students, faculty, staff, and parents.
  • Ability to resolve conflicts utilizing counseling and arbitration skills.
  • Experience supervising others in a complex and dynamic environment.
  • Experience advising volunteer student groups.

Review of applications will begin immediately and will continue until the position is filled. To apply, please complete your application via the Santa Clara University Human Resources website. For more information about our positions, please visit

Note: Because of Santa Clara University's commitment to Inclusive Excellence, it is vital that all candidates seeking employment not only be committed to, but also demonstrate skills, knowledge and awareness to serve the unique needs of our diverse campus community.

The Department of Residence Life is committed to the individual professional development of its Professional Staff. Santa Clara University is an exceptionally collaborative environment, and Professional Staff regularly have the opportunity to work with other campus offices, academic departments, and advisory committees. 

Each Professional Staff Member is assigned to several emphasis areas, including departmental and campus committees, on a yearly, rotating basis. In addition, summer projects provide alternate opportunities to work on departmental projects and personal interests.

Emphasis Areas include:

  • Professional Staff Recruitment and Selection
  • Senior Staff Recruitment and Selection
  • Student Staff Recruitment and Selection
  • Teaching the Student Staff Course
  • Planning All-Staff Meetings
  • Professional Staff Formation (Training)
  • Senior Staff Formation
  • Student Staff Formation
  • Advising Peer Conduct Board
  • Leading the delegation of Community Facilitators to NRAP
  • Supervising Graduate Conduct Officers
  • Senior Staff Guidance and Duty Scheduling 
  • Student Staff Recognition
  • Leading the Justice Starts Here initiative

Committees Include:

  • Dining Services
  • Perspectives (Campus Diversity Workshops and Trainings)
  • Division of Student Life Staff Development
  • Center for Student Involvement Liaison
  • Bystander Intervention

Potential Campus Engagement Opportunities Include:

  • Co-teaching the Emerging Leaders Program, a first-year seminar lead by the Center for Student Involvment
  • Serving as a Companion on Spring and Summer Immersion Trips with the Ignation Center for Jesuit Education
  • Facilitating small groups in the Diversity and Inclusion Series for all first year students 
  • Teaching a seminar designed for first-generation college students with the LEAD Scholars Program

Other opportunities on campus that Professional Staff have participated in include an Alcohol and Other Drug Advisory Board, Staff Senate leadership, Sexual Assault Awareness Month Planning Committee, and the Bronco Brothers Men's Discussion Group.

Each Professional staff member also receives a generous professional development allowance. In recent years, Professional Staff have utilized these funds to attend national and regional conferences and trainings, including:

  • NASPA Conference
  • ACPA Conference
  • WACE Conference
  • Women of WACUHO 
  • ACPA Restorative Justice Training

Santa Clara offers a generous benefits package to employees. As a Professional Staff Member, you can expect: 

  • A competitive starting salary
  • 10% University Retirement Contribution, regardless of individual contribution
  • An inclusive Pet Policy
  • $900 Flex funding for use at On and Off Campus Dining
  • At least a 2 bedroom, 1 bathroom fully-furnished apartment
  • A free fitness center membership
  • Tuition remission after the first year
  • Flexible work hours
  • Access to an on-campus Community Supported Agriculture (CSA) pick up
  • Five days of university Community Service leave per year, with supervisor approval

Please refer to the Human Resources Benefits website for additional information and policies regarding staff benefits.

One of the biggest perks of working at Santa Clara University is its prime location in the South Bay. The San Francisco Bay Area is one of the most culturally and environmentally diverse regions in the world. From our campus it’s a short trip to San Francisco or the beaches of Santa Cruz. Outdoor activities, farmer's markets, local libraries, tech giants, arts and culture, and diverse communities are all within reach, especially with public transportation directly across the street.

  • A 10 minute walk from the Caltrain Station with access to San Jose Airport, Palo Alto, and San Francisco
  • A 15 minute walk from Avaya Stadium, home of the San Jose Earthquakes soccer team
  • 45 minutes from Seabright Beach in Santa Cruz
  • 1.5 hours from Napa Valley and its wineries
  • 1 hour from downtown Berkeley or Oakland
  • 0.3 miles from the local Saturday Farmer's Market

With over 300 days of sunshine each year, extensive rose gardens, and palm-tree-lined pedestrian walkways, our students certainly call campus "Claradise" for a reason.