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Current Students

Welcome Broncos!

 

We hope you find the resources on the page helpful. This Frequently Asked Questions (FAQ) section for current students answers some of the most commonly asked questions that the One Stop staff receives.

Bursar FAQs

Undergraduate Students:

Fall: August 21st

Winter: December 21st

Spring: March 21st

 Summer: May 21st

 

Graduate Students:

Fall: August 21st

Winter: December 21st

Spring: March 21st

 Summer: May 21st

 

Law Students:

Fall: July 21st

Spring: December 21st

 Summer: April 15th

A late payment fee hold will be applied to the student account, which would restrict you, the student, from adding/dropping courses and requesting transcripts. The hold will be lifted after full payment is made. Please note that if you miss a payment deadline a $100 late payment fee will also be placed on the account.

Students may pay with Checks, Cashier Checks, Cash, Online through eCampus with E-Checks or if a student is international, they may use Flywire to wire money to Santa Clara University directly.

 

Please make tuition checks payable to Santa Clara University. Be sure to include your name and your SCU student ID number on the memo line in the bottom left hand corner of the check.

Billing is processed electronically by the 1st of each month and will include:

  • Charges: tuition, housing, orientation fees, Access card charges(if applicable) and other misc. fees
  • Credits: deposits, payments, anticipated and disbursed SCU aid, Federal & private loans and reported external scholarships 

An e-bill notification will be sent to the student’s SCU gmail account and any authorized user they set-up. The student must provide permission to any third party to view financial information and submit payment on their behalf by setting them up as an Authorized User.

The dates are the same each year:

Fall:

August 1st - Bill comes out with anticipated aid to show true balance due

August 21st - Tuition Payment Deadline

Winter:

December 1st - Bill comes out with anticipated aid to show true balance due

December 21st - Tuition Payment Deadline

Spring:

March 1st - Bill comes out with anticipated aid to show true balance due

March 21st - Tuition Payment Deadline

**Important Reminder: Students receive a bill each month. Although the payment deadlines per term are set, students may accrue miscellaneous fees from other departments (or when adding money to their Access card) that may show up on a billing statement for a non-payment deadline month. Please make it a habit to check your billing statements on CashNet every month.**

You can access your CashNet homepage by following these steps:

  • Log onto your eCampus and on the left side menu under Bursar Office, click on "View Bill/Make Payment" (Please use Chrome or Firefox and that your pop up blocker is disabled so that you get to your CashNet screen correctly or it will appear as a blank screen!)
  • Here you will be able to see your monthly billing statements, the place to make online payments and sign up for a payment plan (if you choose to do so)

Authorized Users do not need to follow these steps in order to access the online portal to make payments. They can log onto the portal by clicking here.

When a student is eligible for a refund, an email is sent to their SCU email letting them know they can request a refund online through their Ecampus account.  Students must enroll in Direct Deposit before requesting the refund.

Once the student is enrolled in Direct Deposit, simply click on "SCU Refund Request" to request a refund through the left side menu directly underneath the "Enroll in Direct Deposit" link.

Refunds are processed on Thursdays and Students receive the refund via Direct Deposit within 1-3 days from the refund processing date.

For a more detailed explanation of SCU’s Refund Policies and Processes, please click here.

Please follow the steps in the link below (Sometimes the page that allows you to enroll takes a few minutes, please give it some time if this happens):

 

https://www.scu.edu/media/offices/bursar/HOW-TO-SET-UP-DIRECT-DEPOSIT-New-AP-2015.pdf

 

Please mail tuition checks to the following address:

 

SCU Payment Processing

PO.Box 550

Santa Clara, CA 95052-0550

 

If you would like to mail a tuition check overnight, please use this address:

 

Attn: Bursar Office

Santa Clara University

500 El Camino Real

Santa Clara, CA 95053

 

Make sure that the checks include the student's name and the student ID number!!

 

 

Please remember to always use Google Chrome or Firefox on a laptop or computer when you are making an online payment. These internet browsers are most compatible with our CashNet system. Please make sure your pop-up blocker is disabled or it will not appear!!

In compliance with FERPA, The Federal Family Education Rights and Privacy Act of 1974 as amended, Santa Clara University (SCU) is prohibited from providing your student financial and non-directory academic information to any third party including parents, spouse, guardian, etc., without a release.  This information includes various student financial or academic information, but is not limited to: all student billing items, awarded financial aid, housing, enrollment status etc. More information on FERPA can be found at www.scu.edu/ferpa

Here are the steps to add an authorized user:

 

  1. Log onto your eCampus using Google Chrome or Firefox
  2. Click on the “View Bill/Make Payment” link on the left hand side. Pop up blocker must be turned off in order to connect to CashNet.
  3. Once you are on the CashNet website, locate the “Authorized User” section in the bottom left hand corner. Click on “Add New” and enter the authorized user’s information. The authorized user will receive an email with their username and password after they are signed up. Authorized users are encouraged to write down their username and password for future reference.

Authorized Users may view and pay the bills. FERPA Release allows anyone on the Release Form to have detailed information on the student’s account (depends on what information that the student grants the person access to.)

Santa Clara University requires all degree seeking students enrolled at least half -time in their school or college to have health insurance (excluding certificate and online programs).  ALL F-1 visa students, regardless of number of units, are required to have insurance.

This requirement helps to protect against unexpected high medical cost and provides access to quality health care. In order to waive out of the health insurance, students must complete the health insurance waiver before the deadline to waive, which is provided on the Cowell Health Center webpage. Click here for more information about health insurance and about the waiver.

THE WAIVER MUST BE COMPLETED EVERY ACADEMIC YEAR.

In order to waive out of the health insurance please follow these steps:

1)  Please go to www.scu.edu/cowell/insurance

2) Click on the "Click here" button of the insurance page which will then take you to Gallagher's website 
 
3) On the left hand side of the page, please click "Student Waive/Enroll"
 
4) Next it will take you to a login page
                - The username is your student SCU email address
               and the temporary password is the 11 digit ID number with NO SPACES. 
                  For example: (username: bbronco@scu.edu, PW: 00001234567) 

5)  You, the student, will then get an email from Gallagher (if this is your first time waiving, it will give you a temp password and send it to the students SCU email, if you forgot your Gallagher Login information you can click "Forgot Password" and a temporary password will be sent to your SCU email)

6) After logging in you should click on the "I want to WAIVE" red button which will then take you to the Health Insurance waiver application.

7) After completing the application, you will get an email to your SCU email account stating that you have been approved for the waiver.
 
8) After getting approved, it should take 3-5 business days for the waiver to be reversed from your account. 


**Note for F1 visa students: please follow the extra steps available on www.scu.edu/cowell/insurance

Please call the One Stop at: +1.408.551.1000

or

Click here for more info!

Financial Aid FAQs

The Free Application for Federal Student Aid (FAFSA) is the application used to determine eligibility for federal and state student grants, federal work study and federal loans. The U.S. Department of Education accepts applications beginning January 1 of each year for the upcoming academic year. Go to www.fafsa.ed.gov

 

Santa Clara University's Federal School Code is 001326.

 

The Master Promissory Note (MPN) is a legal document which the borrower signs as a promise to repay your loan(s) and any accrued interest and fees to the U.S. Department of Education. It also explains the terms and conditions of your loan(s). Unless your school does not allow more than one loan to be made under the same MPN, you can borrow additional Direct Loans on a single MPN for up to 10 years.

The Loan Master Promissory Note (MPN) must be signed by the borrower prior to the school certification and prior to the disbursement of any loan funds to the student's account. The completion of the MPN is generally signed at the time the application is submitted and can be signed electronically during the application process.

If the borrower applies for the loan each year, then the borrower only has to complete the MPN once – the first year these funds are borrowed for you. The borrower, however, must re-apply for a new loan every year.

 

 

If you accept a Federal Direct Loan, federal and institutional regulations require you to complete an entrance counseling tutorial, where you will learn important information about repayment, deferment, forbearance and cancellation. Students meet this requirement by completing the online the entrance counseling tutorial at https://studentloans.gov.


If you have not previously received a Federal Direct Loan, the federal government requires you to complete entrance counseling to ensure that you understand the responsibilities and obligations you are assuming.

 

Students will receive an email notification. Once they receive this notification,  the student  can log onto eCampus to accept or decline the offered aid.

If you received a financial aid e-mail award notification, you should log-on to the ecampus system to accept or decline your aid. In order to access ecampus you will need your student id number and password.

  1. Sign into ecampus, under "Finances" select "View/Print Award Letter"
  2. Select the "View" link to access your award
  3. Select the tab labeled "Accept/Decline Awards" at the bottom of the page
  4. Select the appropriate academic aid year
  5. Read the Statement of Educational Purpose and select the "I Agree" tab
  6. Check all aid which you wish to Accept or Decline and select the "Submit" tab
  7. Select "Yes" to continue with submission
  8. Select "OK"

Yes. You can borrow less if you do not want the full amount. You would just need to email onestop@scu.edu a formal email that includes your name, ID number and the name of the loan you wish to have reduced.

Once you are awarded a financial aid package your first year with the University, you unfortunately cannot apply for additional scholarships through SCU. You can, however, apply for private scholarships outside the University. We have a scholarship binder in the One Stop Office that all students are welcome to look through. You can also visit the Financial Aid Website to find additional resources for helping with the private scholarship search, such as links to online databases full of private scholarships!


You have the option to mail the check or drop it off in the One Stop Office. Please make sure the check is made payable to Santa Clara University. If the check is made out to you, please endorse the back of the check and write “Make Payable to SCU.”

 

If you choose to mail the private scholarship, please mail it to:

 

Santa Clara University

Financial Aid Office

500 El Camino Real

Santa Clara, CA, 95053


Please note that if the scholarship donor does not state otherwise, we will divide the private scholarship check evenly over three quarters (Fall, Winter, Spring). If you want your private scholarship disbursed differently, please have the donor email or mail our office something in writing stating the way you’d like your scholarship money disbursed.

Anticipated does not disburse into your account until 10 days before the start of classes. This will be the case for every upcoming term. If you look at your bill through CashNet, you would only have to pay the amount that will not be covered by your anticipated aid.

You can access your CashNet homepage by following these steps:

  • Log onto your eCampus and on the left side menu under Bursar Office, click on "View Bill/Make Payment" (Please use Chrome or Firefox and that your pop up blocker is disabled so that you get to your CashNet screen correctly or it will appear as a blank screen!)

Here you will be able to see your monthly billing statements in the Bill section (that would show the total charges minus the anticipated aid to show you the true balance due by payment deadline months for each term).  

You can also look at the “Your Account” section of CashNet for a breakdown of fees and aid. This is real-time account data so it may differ from an actual billing statement!!

Anticipated aid will always comes up on the billing statement on the first of the month that the Tuition payment is due.

Aid must be accepted to up in order for it show up as anticipated aid.

This is a federal program which provides jobs for students with federal need, allowing them to earn money to help pay expenses incurred while in school.


Students who demonstrate financial need are eligible. Federal Work Study has to be awarded as part of your financial aid package.

Please call the One Stop at: +1.408.551.1000

or

Click here for more info!

Registrar FAQs

If you cannot remember your password, simply click on the "Forgot password" link and it should email the personal email address that is on your eCampus (that is why it is important to keep your contact information current). You will then be provided with a temporary password to regain access to your account. If you are still experiencing technical difficulties with accessing your eCampus please contact the IT Helpdesk at: +1.408.554.5050

Students do not receive their diplomas on the day of commencement. Rather, the diplomas will be mailed to the address provided on the petition form 3-4 months after the degree completion date. If your address changes after you petition to graduate, please email registrar@scu.edu

No, Diplomas will be held at the Office of the Registrar for students who have a financial hold or Student Life hold until the hold is removed. It is the student's responsibility to reconcile the hold and contact the Office of the Registrar once it has been removed.

Official Transcripts are free of charge!

The Office of the Registrar does not provide RUSH  or PICK UP service. 

You can request your transcripts electronically through your eCampus account.

1) Log onto your eCampus account

2) In the Student Service Center homepage, click on "My Academics" located on the left side of your class schedule.

3) Click on Request Official Transcript and pick where you would like your transcript mailed to.

Please note that transcripts will not be produced if you have a financial hold on your academic record. You cannot place a transcript request through email or over the phone. (https://www.scu.edu/ecampus)

Students who have access to eCampus (https://www.scu.edu/ecampus) may view an unofficial copy of their transcript by clicking on "My Academics" and then clicking on "View My Unofficial Transcript."

You can request your enrollment verification electronically through your eCampus account.

1) Log onto your eCampus account

2) In the Student Service Center homepage, click on "My Academics" located on the left side of your class schedule.

3) Click on Request Enrollment Verification and you can have it faxed, mailed or held at SCU for pick up.

Please note that Enrollment Verification requests will not be produced if you have a financial hold on your academic record. You cannot place an Enrollment Verification request through email or over the phone. (https://www.scu.edu/ecampus)

Please call the One Stop at: +1.408.551.1000

or

Click here for more info!

CAAP StudentsSummer Session 2016

Need to make an International Payment?

International payments can be made through Flywire! Please click on the button below to make a payment.

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Santa Clara University
Enrollment Services Center

500 El Camino Real
Santa Clara, CA 95053-0609 USA

 HRS: 8:30AM PST - 5:00PM PST

Tel: +1.408.551.1000
Fax: +1.408.551.3069

Email: OneStop@scu.edu

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