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Technology at SCU

iPrint Network Printing

iPrint is an IP based printing solution from Micro Focus that we use on Campus. With iPrint, using a web-browser, users are able to easily point, click and seamlessly set up designated printers. The iPrint client automatically downloads and installs the required printer driver and creates the printer object on a workstation – without any user intervention.

TroubleshooterMicro Focus iPrint Installation Instructions

 
The SCU iPrint environment consists of three main parts; The iPrint Appliance (server), the iPrint client (software that runs on your computer), and the iPrint printers which are usually Dell and HP workgroup printers located throughout the SCU campus offices.
 
The iPrint Client
 
The client software should already be installed on your computer.  If you need to install the iPrint client software, instructions are below.
 
 At the moment, the system is only providing support for Windows 7 or Windows 10 computers.
 
If you are having trouble with iPrint please see the Troubleshooting Tips at the end. 
 
The iPrint client software install point is on the main iPrint page located at: http://print01.scu.edu/ipp
 
 
iPrint - iPrint Page URL
 

If you use Internet Explorer to go to the iPrint page, you have to run it in “administrator mode”.  To launch Internet Explorer in “administrator mode” begin by right click on the Internet Explorer icon which will pop up a menu.  Near the bottom of the menu you will see another instance of Internet Explorer… right click on that link and you will see a smaller popup menu with the option to run in “administrator mode”.  When you click on that, IE will launch and then you can enter the iPrint Installation page address.

Click on the Install iPrint Client button to download and install the iPrint client software.
 
 
iPrint - Client install
 
Click on Save File and follow the prompts to install the iPrint client software.
 
 

Installing Printers

It is very easy to install an iPrint printer.  All the iPrint printers are listed in alphabetical order on this page.   

Step 1:  Go to http://print01.scu.edu/ipp

Step 2:  Scroll down the page and find the name of the printer you want to install.

Step 3:  Click on the iPrint printer name you want to install.

Step 4.  Click to confirm that you want to install the selected printer and then wait until finished.

The SCU iPrint system is only supporting Windows 7 and Windows 10 systems.  But support for the Mac OS and some other very convenient services are coming soon.

For help troubleshooting an iPrint issue please see the Troubleshooting Tips section at the end.

 

Windows 7 iPrint printer installation.

 

Find the printer you want to install from the list of iPrint printers.

 

iPrint - Win7 iPrint Page
 
  

When you click on a printer name, if the printer is not installed on your computer, the iPrint printer installer show the following prompt indicating that the printer is not installed.

  
iPrint - Win7 iPrinter Install
 
Click Yes to install the selected iPrint printer.  You will see this progress indicator as the printer is being installed.
 
 
iPrint - iPrinter Install Progress
 

Wait until the iPrint printer installation has completed.

iPrint - iPrinter Install Done
 
 

When the installation has completed, click OK to finish.

Look in your Windows Printers and Devices to confirm that the printer is shown and then select as the default printer if needed.

Please see the next section if your computer has Windows 10.

 

 iPrint Printer Installation

 

Find the printer you want to install from the list of iPrint printers at http://print01.scu.edu/ipp

 

iPrint - Win10 iPrint Page

When you click on a printer name, if the printer is not installed on your computer, the iPrint printer installer show the following prompt indicating that the printer is not installed.

 
 
iPrint - Win10 iPrinter installer2
 

Click Yes to install the selected iPrint printer.

You will see this progress indicator as the printer is being installed.

iPrint - iPrinter Install Progress
 
Wait until the iPrint printer installation has completed.
 
iPrint - iPrinter Install Done
 

When the installation has completed, click OK to finish.

Look in your Windows Printers and Devices to confirm that the printer is shown and then select as the default printer if needed.

 

Troubleshooting Tips

 

 

 

troubleshootingtips.jpg

Tip #1:  If you get a message to update a driver and the iPrint printer disappears, you should be able to just go back to the main iPrint page

http://print01.scu.edu/ipp

click on your printer to select and reinstall the printer.

Tip #2: You may find that when you install a printer that a feature like duplexing is not working as you expect.  After installing a new driver it may be necessary to edit the printer properties and let the system know that the duplexing feature is installed. 

Windows 7 instructions

1.  Click on the start button

2.  Click on Devices and Printers

3.  Right click on the printer and select Printer Properties from the popup side menu

4.  Click on the Device Settings tap

5.  If Duplex Unit (for 2-Sided Printing): shows as Not Installed, just click on it and change to Installed.

6.  Click OK and then you should be able to select Duplex or 2 sided printing when using that printer.

Driver Note #1:  All the printers on the list

 All of the printers have valid Windows 7-64bit drivers.  Most printers have Windows 10-64bit drivers but some printers are too old and substitute drivers and generic PCL drivers won't even work.  If you have a printer with no Windows 10 driver, it may be time to purchase a new printer.

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Please contact the Technology Help Desk at x5700 if you need additional assistance.