Information Services
Technology Support
Computing Services
Undergraduate students are supported with a variety of computing applications and resources via MySCU. Students are required to maintain their account in a secure fashion by alerting Information Services of unusual account activity and not sharing or reusing passwords. Students also have access to high-speed wired and wireless networks for campus and Internet resources.
SCU email is used by the University to send official notifications to undergraduate students, and is also used as a frequent communication tool between and among faculty and students. Students are therefore urged to use their SCU email address as their primary email. Students who opt to utilize other email services are advised to check their SCU email frequently to avoid missing important communications.
The University provides over 120 PC and Mac workstations in the Learning Commons with a variety of software packages to support both general computing needs and multimedia production.
Free guest wireless access is also available for students’ visiting friends and family.
Workday
All students have access to administrative information and services at all times through Workday. Students use Workday to enroll in classes, review financial accounts, maintain personal information like addresses and phone numbers, and more. Students are highly encouraged to add an alternative email address in Workday in case they need to reset their SCU password.
Student employees use Workday to fill out their timesheets, view their paychecks and more.
Information Security
The Information Security Office works with campus groups to ensure that student, faculty, and staff computing resources and data are secure. This office educates the SCU community on cybersecurity issues, identifies security risks to University networks and data, and works to protect the University against malware, virus outbreaks, and other cyberattacks with modern defense capabilities.
AV/Media Support
Located on the first floor of the Harrington Learning Commons, Media Services offers a broad range of equipment, resources, and services for audio, video and multimedia. Students have access to equipment and services for class-related projects and co-curricular use. Media Services supports technology in classrooms, conference rooms, and campus events spaces; Zoom web conferencing and Panopto video recording/hosting; campus digital signage; and poster printing for academic needs.
Instructional Technology Support
Located on the first floor of the Harrington Learning Commons, the Instructional Technology team supports a broad range of resources and services for learning technologies and online teaching, including the Camino Learning Management System (SCU’s branded version of Canvas); technology tools such as VoiceThread, Hypothesis, and PollEverywhere; multimedia and multimodal student projects; and the Digital Media Lab in Learning Commons room 327.
Technology Help Desk
Located on the first floor of the Harrington Learning Commons, staff are ready to help you with your computing and network needs. During the academic quarter, the Technology Help Desk is typically open seven days a week. Specific hours and contact information, as well as summer and intersession hours, can be found on the SCU Technology website.
Technology Training
Technology Training delivers software training and support to SCU students. Services include classes, office hours, and web tutorials tailored to help users learn software applications used in teaching, learning, and scholarship. More information about the services offered through Technology Training can be found on the Technology Training website.
Web Development
The Web Development office’s primary responsibility is the public website. This includes cloud architecture management for www.scu.edu, as well as administration of the CMS and other software that controls publication of content. This office also develops and supports a variety of custom software applications and the SCU Mobile App.