Please use the following to navigate access issues and requests in on-campus housing spaces.
The following forms are used to request access to residential areas managed by the Office of Housing & Conference Services. Online submission helps our office to process requests more efficiently and provide the greatest level of service and security to our campus community.
ACCESS Cards are issued to all currently enrolled students, active faculty and staff. Students & Faculty do not need to request access to their assigned living spaces or designated classroom spaces within residential areas managed by the Office of Housing & Conference Services.
STAFF/FACULTY - Temporary Access Request Click Here
- Staff/Faculty utilize this form to request temporary access for Faculty, Staff, Student Staff, Contractors, Vendors, and non-affiliate guests. Access Requests must be received 48 hours before the expected start of access. The requester will be notified when their access request is processed along with instructions for activating access.
STAFF/FACULTY - Permanent Access Request Click Here
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Staff/Faculty utilize this form to request long term access for on-campus employment for Faculty, Staff, Affiliates, Student Staff & Contractors on their official Santa Clara University ID. Access Requests must be received 48 hours before the expected start of access. The requester will be notified when their access request is processed along with instructions for activating access.
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Please note, we do not accept access requests directly from students. If you are a student and need access for on-campus employment, you must have your staff or faculty supervisor/adviser complete this form. Student Staff & Contractor access requests must be renewed each year prior to June 30. Fixed Term positions may only request access through the end of their term.
STUDENT - Spare Access Card Loan (VIP Card) Click Here
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Undergraduate Students use this form when requesting temporary access to their electronic lock due to a lockout or misplaced ACCESS Card. Students will be directed to complete this form when picking up a spare VIP card from The Office of Housing & Conference Services.
Have you hit a "Hot Spot" within the last 30 days?
A Hotspot is an online wall reader and access point that simultaneously pushes updates to your ACCESS card and grants entry to the door when you tap and hold your physical card or enrolled mobile device.
Hotspots are available at exterior building entrances and ensure the most up-to-date access permissions for faculty, staff, and students. All users are required to tap and hold their ACCESS card up to a Hotspot at least once every 30 days to ensure their access remains active.
If you have but are still encountering issues, please see below:
| Solid Red with beeps | This indicates that you do not have access to this space. If you believe you should have access to this space, please update your ACCESS Card at a Hotspot Reader located at the main entrance of your residence hall. If you are still experiencing issues please contact Housing by calling (408) 554-4900 or emailing Housing@scu.edu |
| No Lights, No Beeps | No lights and no beeps indicate that the batteries in this door are dead and need to be replaced. If you see this please contact Housing ASAP by calling (408) 554-4900. |
| 4 Red flashes followed by one Green flash and beeps | This indicates that the batteries are dying and need to be changed out. If you see this please contact Housing ASAP by calling (408) 554-4900. |
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Blinking Orange |
The lock is reading your card - keep holding it there until the light color changes. |
| One short Red blink | The card was removed before the lock was able to read it. Try again! |