Service animals are welcome in the center. Santa Clara University is committed to ensuring that visitors with disabilities are afforded equal access to health services.
Service animals are dogs or miniature horses that are trained to perform tasks for people with disabilities. For more information about service animals, please visit the Americans with Disabilities Act information pages. An assistance animal, such as an emotional support animal, is not a service animal and is not permitted in the building. Please refer to the Office of Accessible Education pages for the definition of assistance versus service animal.
The ADA requires that the service animals must be harnessed, leashed or tethered while in a public area unless the leash or tethering device interferes with the ability of the animal to perform its task. In that case, the handler must retain control of the animal at all times through voice, signal or other means.
Service animals must not display disruptive or aggressive behaviors that interfere with other people's use of Student Health, Counseling, and Well-Being’s services and facilities.
If a service animal's behaviors or actions pose an unreasonable or direct threat to the health or safety of others, or do not conform to these guidelines, staff may request that the animal be removed from the building. If the service animal is excluded from the building, the individual with the disability is welcome to stay and will be reasonably accommodated by staff.
Student Health, Counseling, and Well-Being patrons are expected to adhere to Santa Clara University's community standards & student conduct code. Non-compliance with these standards can be grounds for a request to leave the center.