Current Students

The Housing Office assigns specific mailbox numbers to all on campus students, except those living in Neighborhood Units, as mail is delivered directly to the physical address of the Neighborhood Unit. You can find your mailbox number within your Housing Application in the Housing Portal via MySCU. If you have difficulty finding your mailbox number, contact the Housing Office and we'll be happy to assist you!

All mail may be picked up at the Campus Post Office, which is located in the Facilities/Support Service Building (Building #604). 

How is on-campus resident mail addressed? 

When you submit a maintenance request on your Housing portal, our staff will review to determine urgency. Standard work orders are addressed in 5 - 10 business days, though more urgent request will be escalated to be resolved as needed. By submitting a maintenance request, you are granting permission for the Facilities maintenance technician assigned to your community to enter your space. They will knock first, and leave notice on your door if you are not at home during the repair. If you have any questions or concerns as it relates to a maintenance request or maintenance concern, never hesitate to contact the Housing Office at housing@scu.edu or (408) 554 - 4900.

If the maintenance request is an emergency do NOT submit the request online. Instead IMMEDIATELY call either the housing office directly during hours at (408) 554-4900 or call campus safety outside of business hours at (408) 554-4441. Examples of urgent maintenance issues include but are not limited to:  Floods, Complete power outages within your room, Fires, Broken Windows

Students who need additional time to stay on campus due to travel plans or other special circumstances can submit an extension request through the Housing Portal. This process is available during Fall Quarter and Spring Move-Out, and requests are reviewed to ensure students can safely and smoothly complete their move.

University Villas, Neighborhood Units, and Graduate & Law housing remain open through the winter break. 

Fall 2025 Housing Contract Extensions

The Fall extension form will open on Wednesday, November 6, 2025 at 9:00AM and will need to be submitted by Thursday, December 5, 2025 at 5:00PM. You can find the extension form in your housing portal via MySCU. 

Travel Extension: Students who live over 120 miles from campus or have a scheduled final on Friday after 4pm may submit the Fall 2025 Extension form to remain in their space until Saturday December 13th at 9:00AM. Any student needing to stay beyond 9:00AM on Saturday December 13th will need to make alternative arrangements. 

Please submit the Fall 2025 Extension Form in your Housing Portal via MySCU by Wednesday, December 3, 2025 at 11:59pm. 

Spring 2025 Housing Contract Extensions

The Spring extension form will open on Thursday, May 1, 2025 at 9:00AM and will need to be submitted by Friday, June 6, at 5:00PM.

• Students who have applied for Summer Housing with a June 16, 2025 booking date will transition to Sobrato Hall on June 16, 2025 and do not need to sign up for a Housing Contract extension. 
• University Villas and Neighborhood Units remain open through 12:00 noon on Sunday, June 15, 2025. Students do not need to sign up for a Housing Contract extension. Students who are not participating in graduation activities are asked to move out within 24 hours of their last scheduled final examination. 

Travel Extension: Extend your Housing contract through 9:00 am on Friday, June 13, 2025.

• • You live more than 120 miles from campus.
  • You have a scheduled final examination after 4:00pm on Thursday, Jun. 12, 2025

Graduation Extension: Extend your Housing contract through 12:00 noon on Sunday, June 15, 2025. 

• • You have a family member who is a 2025 SCU graduate and is attending commencement events
  • You will be assisting with Commencement events (Grad Bash, Commencement, Mass, Dining, etc.)

CONTRACT CANCELLATION PRIOR TO THE BEGINNING OF THE CONTRACTED PERIOD

All incoming students must submit written notice to housing@scu.edu confirming your request to cancel your housing contract. For undergraduate students whose contract term begins in Winter and Spring Quarters or Graduate & Law during any term, please review your University Housing Contract for exact cancellation terms. Contact Housing for exact dates and fees.


For incoming undergraduate students who are withdrawing from or no longer attending the University, refund of your prepayment deposit depends on when notice is received:

For incoming Juniors & Seniors who will continue attending the University, a cancellation fee and prepayment deposit forfeiture may be applied: 

CONTRACT TERMINATION AFTER CONTRACT TERM BEGINS

All students must submit a Contract Cancellation Request in their Housing Portal via MySCU. Students are required to provide a minimum of 30 days notice and include your reason for cancellation and any supporting documentation. All cancellations are subject to approval by the Housing Business Services Director.

If approved due to Study Abroad

Notify the Housing Office when submitting your contract if you plan to study abroad in the Fall Quarter. If notice is delayed, cancellation fees apply based on date:

If approved due to Withdrawal from University Mid-Year

• 30+ days’ notice: No penalty
• Less than 30 days’ notice: $500 cancellation fee

If approved due to Medical or Emergency Circumstances

• Only prorated room and board charges apply; no cancellation fee

If approved due to Transferring or Graduating Early

• 30+ days’ notice: No penalty
• Less than 30 days’ notice: $500 cancellation fee

If approved due to any other reason: 

• 30+ days’ notice: $500 cancellation fee if approved
• Less than 30 days’ notice: $1,000 cancellation fee if approved

To request a room change you will need to complete and submit an on-line Room Change Request form, found in your Housing Portal.

Each student involved in the room change, including all room swaps and roommate requests, must each submit their own form. Meaning, if your friend would like to pull you into a vacant bed in their room or suite, both your friend and you must BOTH fill out a form, in mutual agreement of the move or swap. 

The Housing Assignments team will review submitted room change requests as soon as the form goes live. However, to maximize the room changes, our team will reach out to students after the form closes. This may take a few weeks, as we work through a large number of requests. Please be patient as our team works to accommodate as many requests as possible. Please note that we may not be able to accommodate your request if spaces are not available. 

Students will only be offered one option for room change.  If you have already received a room change approval, respond to the email within 24 hours of receipt and indicate you are declining the move. If you have not been notified of a change, you can send an email to housing@scu.edu and request to cancel your room change request.

Outside of the open room change period, room changes are approved only due to severe conflicts or other special circumstances. Students must contact their Resident Director to request a room change.

Open Room Change Periods: 

Fall Open Room Change Period

The fall term open room change period begins on Monday, September 22, 2025, at 9:00 AM and closes on Monday, September 29, 2025 at 5:00 PM.

Winter Open Room Change Period 

The winter term open room change period begins on Monday, January 5, 2026 at 9:00 AM and closes on Monday, January 12, 2026, at 5:00 PM.

We do not offer a Spring open room change period. If you need to explore a potential move during the spring term, please reach out to your Resident Director.

Room Change Priority

During the open room change period, we prioritize approved housing accommodations, roommate requests, and room swaps before considering other requests, to ensure we can accommodate the greatest number of students.

Many factors are taken into consideration, and in some instances date of submission may be used. We encourage students to submit their room change form as soon as the form is available.

Residence Life can help student organizations and University departments maximize exposure by reaching the students in the various communities by posting digital publicity on each of the displays in every hall. Digital flyers will be displayed for a maximum of two weeks at a time.

In an effort to be more sustainable, publicity for single events or to advertise fundraising efforts will be limited to digital postings. The Offices of Housing and Residence Life will ONLY distribute paper postings for event series, reoccurring meetings and/or monthly event calendars.

Digital postings may not include any mention, either implied or explicit, of alcohol or drugs and must be done in “good taste” (at the discretion of the Director of Residence Life).

Animals in student housing: Resident students are not allowed to have pets, except for fish in a five-gallon tank or smaller. Students and guests are not to bring any unapproved animals inside University-operated student housing at any time. At times, university-sponsored programming may occur within University student housing where animals are present, including animals that have been approved to reside in student housing. University staff will provide advanced notice, use reasonable discretion when allowing animals in common areas, and provide a means of requesting accommodation, as needed.

Resident students are allowed to have a service or emotional support animal that would enable the resident to have an equal opportunity to access on-campus living, based on a documented medical need. Signage will be placed outside of all assigned spaces where an animal is present, with the exception of fish. Roommates of students with a service animal or emotional support animal may require relocation to a comparable space based on allergies, impactful fears, or other medical conditions. All animals in student housing must be conducive to a communal living environment. Residents must be responsive to complaints by residents or University personnel when animals constitute a nuisance to others. Residents must register all animals in Student Housing with the Housing Office and agree to provide proof of a clean bill of health, meet behavioral expectations, and meet handler responsibilities. Residents are responsible for the general care of the animal and must remove them from Student Housing during any prolonged absence.

Emotional Support Animals

Emotional Support Animals, as defined by the Fair Housing Act, are approved on an individualized, case-by-case basis and require relevant documentation that supports said need. All requests for an ESA must go through the Office of Accessible Education registration process. An emotional support animal (ESA) is defined as a typical domesticated household pet that provides emotional support to alleviate or lessen the effects of a disability within Student Housing. ESAs must be recommended by a licensed healthcare professional with whom the student has an established therapeutic relationship. ESAs are not an academic accommodation and must be kept within the assigned Housing space at all times, and caged or kenneled when the student is not present. ESAs are not permitted in common areas of Student Housing or other rooms not assigned to the student, except to enter and exit the building. 

Service Animals

Service Animals, as defined by the Americans with Disabilities Act, are welcome in the residence hall, but must be registered with the Housing Office prior to occupancy. A service animal is defined as a dog that is required because of a disability and has been trained to perform specific work or tasks. These animals accompany the resident at all times and are permitted in any area that the student accesses. Service animals must be under the control of their handler at all times while outside of the assigned space. Service animals must be harnessed, leashed, or tethered, unless the resident’s disability prevents using these devices or these devices interfere with the service animals safe, effective performance of tasks. The owner must use signals to effectively instruct the service animal. Service Animals in training are not included in ADA guidance and are therefore not permitted in Student Housing for this purpose.  

It is the policy of Santa Clara University and the Offices of Housing and Residence Life that students share in the responsibility of setting and maintaining a studious and respectful environment in the campus residence halls. Resident students are entitled to an atmosphere that facilitates personal growth and encourages pursuit of academic endeavors. Each student shares in the effort to maintain a high quality of residence life.

In light of the above, the Offices of Housing and Residence Life endorse the following policy regarding damage in the residence halls:

• Any damage which is the result of accidental or deliberate actions of an individual or group is the responsibility of the person(s) rather than the resident population as a whole. Every attempt will be made to identify the individual(s) responsible for the damage. These individuals will be charged with the cost of the damage in addition to other appropriate sanctions determined by the administration.
• When deliberate or accidental damage is not assigned to an individual or group, the burden of repair costs will be shared by all residents of that living unit or section. The damage costs are pro-rated among those students who are in the position to prevent damage from occurring or to identify specific individuals who are responsible.
• The Offices of Housing and Residence Life believe that residence hall living is a privilege and students need to be aware of concerns within their community and to report them, when appropriate.
• Vandalism in residence halls is a problem with financial, psychological and social impacts on those affected. Some consequences include inconvenience, safety hazards, extra work for building maintenance and custodial staff and lower morale. In addition, monies set aside for enhancement items, i.e., furniture, microwaves, etc., must be spent on repairs due to vandalism. Students held responsible for vandalism will be promptly referred for appropriate disciplinary action. Such acts are not tolerated.

By expecting students to take responsibility for their living environment, we strive to instill a sense of community and pride in their living accommodations.

Living Sustainably at SCU

At Santa Clara University, sustainability isn’t just an idea — it’s a way of living that reflects our mission to educate leaders of competence, conscience, and compassion who care for the world and each other, and lead toward a more humane, just, and sustainable future by integrating sustainable practices into daily life and campus operations.

Our work is inspired by Laudato Si’, Pope Francis’ encyclical calling us to care for our common home and promote environmental justice. This commitment influences how we think about energy use, waste reduction, consumption, and community engagement, not just as goals, but as ongoing choices we make every day. 

Living sustainably on campus means being mindful of your impact. To learn more, visit the Center for Sustainability's Living On-Campus page

The key to living with roommates...remember the 3 C’s

• Courtesy
• Communication
• Compromise 

Soon after move-in, sit down and talk with your roommate(s) about expectations so you can be sure you are all on the same page regarding the everyday details of living in a shared space. Communicating early and honestly about important issues such as quiet time, visitors, and sleep schedules is a great way to avoid problems in the future. Your roommates may or may not become your best friends, but will surely be remembered simply because of the experiences you will share.

Should you have any concerns with your roommate, you can also visit the Residence Life Roommate Relations page, or reach out to Residence Life, Housing, or Off-Campus Living for guidance. 

Students checking out Mid-Year must have an approved Room Change or Contract Cancellation from the Housing Office to receive a refund or billing adjustment. Students have 24 business hours to decline an approved Room Change or Contract Cancellation - Students will be assessed a $200 room change cancellation fee to cancel after this timeframe.

Residents are expected to review and complete the checklists below before moving out of their assigned space on campus. Failure to complete any of the items below may result in assessment of charges or improper check-out fines.

Check Out Fines & Billing Adjustments:

Housing charge adjustments will be processed only after the student has submitted their Check-out Agreement. Failure to submit a check-out agreement in the Housing portal via eCampus will result in a $25.00 improper check-out fine. 

Failure to check-out of your space by the indicated time (typically Sundays at 9:00PM)  will result in a $100.00 late check-out fine.

Adjustments, reimbursements, and fines, including community, personal damage and cleaning charges, will appear on your student account in the billing cycle following your completed check-out.

Mid-Year Checklist Residence Hall

Mid-Year Checklist Apartment Suite

Repair & Replacement Schedule

How to Submit a Check Out Agreement

Room Changes:

Students must report to the Housing Office to check-in to their new assignment. 

Check Out Fines & Billing Adjustments:

Housing charge adjustments will be processed only after the student has submitted their Check-out Agreement.

Failure to check-out of your space by the indicated time (typically Sundays at 9:00PM)  will result in a $100.00 late check-out fine.

Adjustments, reimbursements, and fines, including community, personal damage and cleaning charges, will appear on your student account in the billing cycle following your completed check-out.

Winter Quarter Study Abroad

Students moving out at the end of Fall Quarter to participate in a study abroad program during Winter Quarter must follow standard housing check-out procedures. If you plan to return to campus housing for Spring Quarter, you must contact Housing Services prior to moving out so your housing application can remain open and you can be considered for Spring Quarter placement, based on availability.

Spring Quarter Study Abroad

Students moving out at the end of Winter Quarter to participate in a study abroad program during Spring Quarter must follow standard housing check-out procedures. Please contact Housing Services a minimum of 30 days in advance to request a contract cancellation.