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COVID-19 FAQs

 


County and State Orders Affecting Campus


The key Orders currently applicable to our Santa Clara University community are as follows:

  • July 2 Order from Santa Clara County's Public Health Officer, maintaining and updating previous stay-at-home guidance with updates for various businesses specifying some that must close and protocols for others to open. 
  • May 18 Order (updated June 5) from Santa Clara County's Public Health Officer extending the Shelter-in-Place Order until further notice, while further allowing certain industries (including many retailers) to operate, provided they follow safety protocols including face covering requirements and cleaning protocols.
  • April 29 Order from Santa Clara County's Public Health Officer  extending the Shelter-in-Place Order through the end of May, while loosening restrictions on some industries such as construction to operate provided they follow safety protocols.
  • March 31 Order from the Santa Clara County Health Officerordering all residents of Santa Clara County to follow extended and enhanced Shelter-in-Place orders until at least May 3. 
  • March 19 executive order from California Gov. Gavin Newsomordering all California residents to stay at home until further notice, unless working in certain critical sectors or getting food, caring for a relative or friend, getting necessary health care, or going to an essential job.
  • March 16 Order from the Santa Clara County Health Officer: This Order directs all residents of Santa Clara County to shelter in their places of residence from March 17 through April 7, 2020, or until the Order is extended or limited. Residents may leave their homes if they are providing "essential services" or engaging in "essential activities", such as grocery shopping or seeking medical services. When not in their homes, residents must engage in social distancing, ensuring that at least six feet of space separates each person, to avoid transmission of COVID-19. Under this Order, educational institutions are considered "essential services" for purposes of providing distance learning or performing essential functions, provided that social distancing of six feet per person is maintained to the greatest extent possible. For frequently asked questions about this order, visit the county's website
  • States of Emergency declared by California Gov. Gavin Newsom (March 4), Santa Clara County's Health Officer (Feb. 3) and Board of Supervisors (Feb. 10) and others.  

SCU requires the wearing of face coverings on campus, along with other safety protocols. These guidelines are intended to protect you and everyone else who has a need to be on campus. 

Face-covering Requirements: The Santa Clara County Public Health Department, along with Bay Area health officials, requires that residents cover their nose and mouth  whenever they are at, or in line to enter, any business; whenever they are waiting for or riding on public transit; most times when they are in their workplace, including when passing through common areas like hallways, stairways, and elevators; and whenever they are outdoors in public spaces and cannot maintain a 6-foot social distance from people outside their household. 

In addition to the face-covering recommendations, please also note these rules for campus visits:

  • Please limit your time on campus. Only students who have a demonstrated need for food services or wifi access in Benson should be in that building. Only faculty and staff pre-approved to come to campus to perform an essential task should be here, and should limit their time on campus to performing only those essential tasks for which they have been approved.  Faculty and staff approved for essential tasks on campus also must pick up an essential services parking permit from Campus Safety (campus entrance - Post A).
  • Congregating or lingering on campus is not allowed. The campus is open for those wishing to take walks, but please do not stop and congregate.
  • Do not come to campus if you are experiencing any COVID-19 symptoms.
  • Everyone should adhere to social distancing even when wearing a face covering.

 

 


Upcoming Terms and Course Information


Note to students:

Urgent update (8/5/20):In response to changing COVID-19 health and safety conditions and guidance, fall classes will be held primarily online. Plans to bring students back to campus have been suspended. Read the latest campus messages from the President and SCU’s leadership team.

On Aug. 5, with six weeks to go until Santa Clara’s fall quarter begins, President Kevin O’Brien, S.J., announced that Santa Clara University had made the difficult decision to continue remote learning for our undergraduates for the fall quarter, with some limited exceptions, and to suspend plans to bring students back to on-campus housing, again with some exceptions. We are joined in this decision by many other universities locally and across the region, including University of San Francisco, UC Berkeley, San Jose State, St. Mary’s College, University of the Pacific, and a growing list of institutions in California and other states. 

 

For a full list of frequenty asked questions related to these changes, please see Prepared SCU's Teaching and Learning FAQ page. 

 

The 2020-21 undergraduate academic calendar is unchanged. Fall classes will begin on Monday, September 21, 2020, and end on Friday, December 4, 2020. Final exams are scheduled for December 7-11, 2020

 

For frequently asked questions related to the Aug. 5 decision to hold almost all classes online for the fall 2020 quarter, please see Prepared SCU's Teaching and Learning FAQ page.  

In order to provide our faculty, students, and staff with sufficient time to plan, the University has decided to offer summer 2020 undergraduate instruction online.

For more than 10 years, SCU has offered 60 to 70 asynchronous online courses during the summer session, and students who have taken the courses reported that they effectively facilitated interaction, communication, and learning. You can read more about students’ experiences in the summer online courses here.

The Office of Summer Sessions is working with academic departments on transitioning the remaining 40 percent of face-to-face classes to a high-quality, interactive, online format.

I. Summer Sessions Calendar

Please review the Summer Sessions 2020 calendar for important information, including tuition refund dates. July 3 (Independence Day observed) is an administrative holiday but not an academic holiday; offices will be closed, but classes still meet.

II. Course Load Limits Policy

The intensive pace of Sessions 1, 2, and 3 require the following restrictions on summer course loads:

Session 1: Students may not enroll in more than 10 units during this session.
Session 2: Students may not enroll in more than 10 units during this session.
Session 3 (A, B and C): Students may not enroll in or attend more than one Session 3 lab science (chemistry or physics) course at a time. If enrolled in or attending a Session 3 lab science course, students may not be simultaneously enrolled in or attending a Session 1, 2, or 4 course.

Should you have additional questions or need more information, please contact the Office of Summer Sessions at scusummer@scu.edu. 

The caliber of instruction that SCU delivers will continue to be intellectually rigorous, student-focused, and grounded in the Jesuit tradition of cura personalis, care for the whole person: body, mind, and spirit. Well before the Aug. 5 announcement that fall 2020 courses will be primarily online, hundreds of our faculty and academic support staff had been hard at work planning for rich virtual classroom experiences that take advantage of the latest technology and best online teaching practices to bring enhanced and inclusive learning opportunities to our students. With every course redesigned to optimize the remote nature of instruction, students will experience a variety of flexible course modalities—a mix of real-time, professor-led classes, recorded lectures, activities and assignments, virtual class discussions with classmates and instructors, and one-on-one online time with professors. Faculty will record course content so students across all time zones have access.

Over the next three weeks, the Office of the Registrar will be working closely with the undergraduate programs to gather detailed information about specific learning modalities. Course Avail will be updated to provide additional detail about course format so that students have an idea of what kind of learning environment they can expect for each class. We will provide a registration update by August 31 that will include guidance on revised course descriptions and details about the September add/drop registration process.

For the most updated information on course delivery in fall 2020, please visit the Teaching and Learning pages of SCU's Prepared SCU blueprint website. 

For the Ignatian Center’s Arrupe Engagement program, the COVID-19 spring quarter restrictions created some unique challenges. Arrupe Engagement places SCU students in the community to learn through hands-on experience with non-profit organizations, fulfilling the Experiential Learning for Social Justice (ELSJ) component of SCU’s Core curriculum. 

Meeting with key partners— the Office of the Provost, the faculty teaching ELSJ courses, and community partner staff —the Ignatian Center came up with ways in which students may use virtual platforms to serve our surrounding community, especially in light of the enhanced needs presented by the Covid-19 outbreak.

Through a variety of offerings, students enrolled in ELSJ courses this quarter will be able to complete the requirement, albeit in a new, reimagined way. Starting the first week of the quarter, SCU students will:

  • Listen to the recorded testimony of people who are delivering services on the front lines in support of marginalized populations
  • Attend live-stream meetings and Zoom calls with neighborhood residents seeking grass-roots solutions to issues ranging from food insecurity to mental health crises
  • Respond to the needs of those served by community partners with options ranging from online tutoring in K-12 to assisting with food distribution

 

Yes. Professors are being encouraged to offer office hours in alternative formats, including Zoom. Please contact individual professors for their availability and platform. 

For students who live close to campus, more information will be forthcoming by late August on availability of campus spaces and facilities, including shared spaces for learning and studying.

Students who have challenges to learning and live far from campus can apply to live on campus on an emergency basis. One of the criteria for granting emergency housing requests will be a need for housing for academic success, students who identify on-campus housing as necessary to serve their academic success. This includes students with extremely limited internet connectivity at home; a requirement for in-person course attendance to make progress toward their degree; student athletes; or students who are unable to effectively study from an off-campus location.

Further information will be available later in August at the On-Campus Living website.

Some lab courses will have some limited in-person components. 

Over the next three weeks, the Office of the Registrar will be working closely with the undergraduate programs to gather detailed information about specific learning modalities. Course Avail will be updated to provide additional detail about course format so that students have an idea of what kind of learning environment they can expect for each class. We will provide a registration update by August 31 that will include guidance on revised course descriptions and details about the September add/drop registration process.

 



 


Enrollment and Registration


We have heard from many students and families who have experienced financial hardships as a result of the pandemic and have asked for assistance. In light of this, we will delay the 3.75% tuition increase previously scheduled to begin this fall quarter until the winter quarter (or spring semester for our graduate programs). We will waive the undergraduate enhancement fee for the fall quarter as well. Graduate school fees for the fall quarter/semester will be reviewed on a school-by-school basis.

SCU has contracted with A. W. Dewars, Inc. to provide tuition insurance protection for our students and their families. For additional information, please go to the Bursar website

If a student is enrolled for 12 or more units in a given term, they have full-time status for academic purposes. Students enrolled for fewer than 12 units have part-time status for that term and may not qualify for all University activities and benefits, such as eligibility for financial aid, on-campus housing, and intercollegiate athletic competition. Continuing enrollment at the University in part-time status requires approval by the dean of Academic Support Services through the Drahmann Academic Advising and Learning Resources Center. 


 

Requests to apply transfer credit will be reviewed on a case-by-case basis. Only requests from graduating seniors who have a course canceled will be considered.

Requests for Independent Study will be reviewed on a case-by-case basis. Students who petition for an independent study to fulfill a graduation requirement will need to seek approval from the appropriate academic department. 



 


Resources for Students


The University has received funds from the federal stimulus package, Coronavirus Aid, Relief, and Economic Security (CARES) Act, which has already helped more than a thousand students with up to $1,500 for unanticipated expenses related to campus disruptions from COVID-19.


Students who demonstrate need and meet eligibility requirements for funds through the Coronavirus Aid, Relief, and Economic Security (CARES) Act, set forth by the Department of Education (DOE), can apply through eCampus. More details are available at the CARES Act Relief Fund FAQ page.

 

 

 

Requests are being reviewed in the order received, and are currently taking approximately 3-4 weeks to process.  Once a determination has been made about your request, you will receive an email message with additional information.

Santa Clara University has posted the federally mandated CARES Act 45-Day Fund Report here. 
Santa Clara University has posted the federally mandated CARES Act 30-Day Fund Report here.

Santa Clara University takes such issues seriously. Discrimination, prejudice, stereotyping, and xenophobia have no place at Santa Clara University. Santa Clara University policies on discrimination, harassment and sexual misconduct apply to behaviors that occur in person between members of the university community, and also apply to online and virtual misconduct. Any behavior that is prohibited by policy is also likely prohibited in cyber-forms, including cyber-harassment, cyber-bullying that is sex-based, and cyber-stalking. Members of the community are expected to maintain a tone of civility and respect in online classes just as they would if they were in class physically.

Those who experience a hate or bias incident should file a report, via one of the methods below. 

Report online: This form is designed to provide students, employees, faculty, vendors, visitors, or others with an online method to report specific information related to an alleged incident(s) of bias. More information about bias incident reporting can be found here.

Report Anonymously: EthicsPoint is an online incident reporting tool that is available to Santa Clara University students, faculty, and staff to file incident reports of bias, discrimination and harassment.


SCU Office of Student Life Resources: To learn more about bias incidents, and how Santa Clara University addresses bias incidents, please visit this website

 

Every ten years, the U.S. conducts a national census to provide an understanding of the population within the United States. This year, the census launched as the nation found itself in the midst of the COVID-19 pandemic. Nonetheless, in the midst of tremendous uncertainty, it is vital for our community and nation that we each do our part to ensure the most accurate count possible.

University housing
Those students who lived in university housing are part of what the Census Bureau calls "Group Quarters." Any student who lived in student housing during this past academic year does not need to respond to the Census. Santa Clara University will respond for all students who lived in student housing this year, which includes the residence halls, University Villas, Neighborhood Units and graduate/law housing. Per Federal Educational Rights & Privacy Act (FERPA), the University will only share with the Census Bureau the following mandated "directory information" of on-campus students: name, date of birth, and campus mailbox address and permanent address. For those concerned that they might be counted twice, be aware that the Census Bureau has an internal audit process that reconciles and accounts for students who will be included in the University census report but may also have recently been reported in their home household’s census report.

Off-campus, non-University-owned housing
If you are a student or graduate student, and live or lived off-campus this year in privately owned/non-University owned residence, your household will have received an invitation via the U.S. Postal Service mail to participate in the census. You should fill out this census report, rather than be counted by your family at your permanent address, even if you are temporarily living back home in accordance with University guidance. If you don't have access to the unique code provided by mail, you can respond individually via the census form online, and follow the Census Bureau instructions for Responding to the 2020 Census without a Census ID number.

 

 

No. In consultation with the Santa Clara County Public Health Department, it is not recommended to perform COVID-19 antibody testing for the following reasons:

  • The medical/scientific profession is not near the point of being able to test people widely for antibodies.
  • The CDC is still working on how to interpret the results.
  • Since COVID-19 is a novel disease, it is not yet clear whether the presence of antibodies prevents reinfection, or if the antibody test indicates a person has immunity.
  • It is not known whether the antibodies can kill the virus in an experimental lab setting.
  • It is also important to understand that the antibody tests cannot be utilized to diagnose COVID-19. Antibody tests detect antibodies which may indicate exposure to COVID-19.
  • Positive results could also be due to past/present infection with other coronavirus strains.

Cowell Center Medical providers will continue to follow guidance regarding COVID-19 antibody testing from our local and state public health departments and the Centers for Disease Control.

 

We know that many families' financial situations have changed over these last few months. As a result, we have increased our financial aid budget and created a special fund to give grants this year, which is supported by our alumni and other benefactors. In addition, the University has received funds from the federal stimulus package, Coronavirus Aid, Relief, and Economic Security (CARES) Act, which has already helped more than a thousand students with up to $1,500 for unanticipated expenses related to campus disruptions from COVID-19. 

  • Those in need of small grants from the SCU Emergency Assistance Fund—created by our generous donor community of alumni and friends—are encouraged to complete a request. 
  • Students who demonstrate need and meet eligibility requirements for funds through the Coronavirus Aid, Relief, and Economic Security (CARES) Act, set forth by the Department of Education (DOE), can apply through eCampus. More details are available at the CARES Act Relief Fund FAQ page.
  • Students needing a greater level of assistance may be able to establish increased eligibility for financial aid and/or other forms of relief funding. Students are advised to inform the University Office of Financial Aid about any significant change in their family financial circumstances. 
  • Students can still file a 2020-21 FAFSA to determine their eligibility for federal aid by going to studentaid.gov/fafsa. If your family's finances recently changed, and you need to make corrections to your FAFSA, please visit www.scu.edu/financialaid for more information or contact our financial aid office at onestop@scu.edu.

 

For those with financial aid packages: Please note that additional information will be forthcoming in the early weeks of August to address questions students will have about financial aid.  



Even online, Santa Clara will maintain our array of opportunities for students to follow their passions, explore new interests, and maintain their physical and emotional health—from mindfulness and meditation practices offered by Campus Ministry; to any of more than 150 student organizations focused on interests like entrepreneurship, poetry, STEM, or social justice; to student government and leadership opportunities; to career counseling or internship guidance. Our staff members and offices have continued to maintain an active and vibrant virtual meeting and event schedule with many of our student leaders and student organizations. Our concern for community and engagement remains strong--even in current challenges.



CAPS will operate with reduced on-site staff during remote academic instruction. Please reach out to your current CAPS therapist for more details. Please note, CAPS cannot meet with new students remotely or provide crisis intervention remotely to any student at this time. 

As an updated resource, you may also contact the Optum Emotional-Support Helpline. Optum’s Emotional-Support Help Line is available to support anyone who may be experiencing anxiety or stress following the recent developments around COVID-19. The free service can be reached at 866-342-6892, 24 hours a day, seven days a week and is open to all. In addition, emotional-support resources and information are available online on the Live and Work Well website. 

Additionally, any student with SCU-sponsored student health insurance plan can receive virtual counseling services through BetterHelp and virtual medical health services through HealthiestYou free of charge. 

In addition, SCU is working with SilverCloud, a clinically proven online mental health platform, to offer programs that build resilience, help you manage anxiety or depression, and help you develop skills to manage stress and sleep issues. Based on cognitive behavioral therapy (CBT), mindfulness and positive psychology, these action-oriented programs build self-awareness and self-management skills for your emotional health.

As a way to help students get through this extraordinary situation, SCU students can get free access to SilverCloud's service through the end of August, 2020. 

To sign up for free, please visit gsh.silvercloudhealth.com/signup/ and choose Santa Clara University from the dropdown list to get started.

Please note, to confirm your eligibility, you will need to use your school-issued .edu email address. This service is confidential and your e-mail address will not be used outside of the SilverCloud platform.

For other counseling options, please contact your health insurance provider to find out what behavioral health (psychological) telehealth services are available.

 

A list of resources for students can be found in the Information for Students web page

Student Parking Credits or Refunds 

Students' time on campus was reduced by the recent Covid outbreak, and many students were unable to utilize all the time available on their current annual parking permit.

  • For non-graduating students, a maximum credit of $120 for all student permit holders will be offered for the Fall of 2020.
  • All  graduating students will receive a maximum $120 refund in lieu of a credit.

Regardless of credit or refund, each student has the opportunity to donate their remaining credit value towards the student relief fund. Students who store their vehicles on campus during the crisis will not be eligible to receive a credit/refund.

Student Parking Refund Process 

Parking & Transportation Services will have a link on their webpage for students use to submit their decision to seek a credit, refund (graduating seniors only) or a gift to the student relief fund. Please be sure to submit your request by May 8, 2020. The amount available will vary based upon permit purchased. Refunds, credits and donations will be processed as quickly thereafter as possible.

 

PARKING on CAMPUS

Residents

Any vehicles that have been left on campus, with a residential parking permit displayed, expired or otherwise, are authorized to be on campus at least through May 8, 2020 and will not be cited. If as a resident, you have left your vehicle on campus without a permit, please notify Parking & Transportation (Transportation@scu.edu), and include the make, model, color and license plate information so that we can identify the vehicle and recognize it as being authorized.


Those resident students vacating campus between now and the March 28 deadline, and who wish to leave your vehicle behind through May 2020, please make sure it is parked in a safe, well-lit area and obtain a parking permit for the vehicle. DO NOT leave any personal items/valuables in the vehicle.


Any resident students who wish to leave a vehicle behind through the summer, please submit a vehicle storage request with Parking & Transportation immediately and no later than May 1, 2020.

 

Non-Residents


If you are leaving your neighborhood residence to return home and would prefer to park a vehicle on campus through Spring Quarter, contact Parking & Transportation to arrange for a parking permit that will allow you to do so.


If you need to leave a vehicle in storage through Summer 2020, please submit a vehicle storage request with Parking & Transportation as soon as possible.

 

The University is not responsible or liable for damage or loss to any vehicle or its contents while on campus.

 

Winter term course materials should be returned to the bookstore using this free return label by the rental charge date. We have extended the charge date again to October 1, 2020. 

NOTE: The rental due date is when the bookstore asks that students physically return their rental textbooks back to the store. The rental charge date is when an automatic replacement fee is applied to any account that still has missing rental books. As long as a student returns their book by the charge date, they will not be charged to replace it.

The bookstore is here to support the campus.  With the County Order requiring residents to "shelter in place" through at least April 7, the campus store is closed, but the website is available online 24/7. 

If your account is mistakenly charged late fees, please reach out to the bookstore at bookstore@scu.edu with your name and order number and staff will reverse the fees. 

 

Spring 2020 quarter: 

For Spring 2020 quarter, students are encouraged to find all their required course materials and supplies at the website, which offers different formats including rental options and digital. They can then place an online order for Spring 2020 books.

Students are encouraged to have their orders shipped directly to them, and they can receive FREE SHIPPING from March 22 through April 4 by using the code SCSHIP.

The bookstore will be processing orders the official week of Spring Break.

 

 

In these uncertain times, we want to be sure that all members of our Bronco family have sufficient food to stay healthy. If you do not have reliable access to sufficient quantities of affordable, nutritious food, please do not hesitate to request the “Food Insecurity” form. Social distancing protocols will continue to be followed by those accessing the pantry.

Please Note: The Bronco Pantry is only accessible to the students, staff and faculty who have been given access due to their participation in the Food Insecurity program

As challenging as the last few weeks have been for everyone, this time has also revealed our fortitude, kindness,and generosity as a community.  The Bronco Community has rallied in many ways to support each other, and that mutual support will get us through this time just as it has while crossing other valleys in our long history.  
 
Those who would like to help students who are experiencing unexpected financial burdens due to the COVID-19 crisis can make a gift to the SCU Student Emergency Assistance Fund.


Those who would like to help support our students who rely on the Bronco Pantry for sustenance—because they are caught in geographical and/or financial limbo —can help in a number of ways.
 
ONLINE DONATIONS
  • Target eGift Cards can be sent to osl@scu.edu by selecting the e-mail delivery method. These gifts will be forwarded directly to students in need.
  • Safeway Gift Cards can be purchased on our program's Amazon Wishlist. Physical cards will be mailed to Assistant Dean, Kimberly Gilkey by selecting "Kim Gilkey's Gift Registry Address" at the checkout. Allie's staff will meet students in need to hand off these gifts.


PHYSICAL DONATIONS ON CAMPUS

Should you happen to be on campus, a donation bin is located in the main parking structure behind the Campus Safety Services office, specifically near the ADA parking spaces and the temporary fencing. The bin will be available 24/7 for donation drop-offs of non-perishable food items and toiletries. The most needed items are peanut butter, jelly, lentils, non-perishable microwavable meals, canned items, toothpaste, floss, and deodorant.

 

 

 

Career Center staff recognize that there are many unique challenges during this unprecedented time for students, and they are here to support you. Staff members are constantly updating a robust set of tools and resources to support students in all aspects of internships, career preparation, campus recruitment opportunities, job search tools, and more. Resources being offered include:

Many are currently being offered in virtual format due to social distancing guidelines. Visit the robust Career Center COVID-19 website for the latest information, resources, service offerings, as well as contact information for Career Center staff.

 

 

Mail services have been moved to the Facilities Building and will be available during the business week.  Check the Support Services website for hours of operations. 

On packages: if SCU receives an important package addressed to you and you are no longer on campus, you can have it sent to your home address by providing mailing.services@scu.edu a prepaid package label from USPS, Fed-Ex or UPS.  Send the label, with address completed to mailing.services@scu.edu along with address information.

Third class mail, including advertisements, bulk mail and magazines unfortunately cannot be forwarded, nor can they be returned back to the original sender. Non-perishable packages not forwarded will be held at the Facilities building through the duration of the crisis and will be available through September 30, 2020.  Perishable items cannot be stored and will be discarded. 

 

To avoid missing your packages, please adjust your shipping preferences to have your future packages sent to your home address. 

SCU will attempt to forward all first class mail to your home address or return the mail to the sender. Mail and packages sent via the USPS can be forwarded to a home address. Please email mailing.services@scu.edu with your SCU address as well as the address you want your package forwarded to. 

If SCU receives an important package addressed to you, you can have it sent to your home address by providing mailing.services@scu.edu a prepaid package label from USPS, Fed-Ex or UPS.  Send the label, with address completed, to mailing.services@scu.edu.

Third-class mail, including advertisements, bulk mail and magazines unfortunately cannot be forwarded, nor can they be returned back to the original sender. 

Non-perishable packages not forwarded will be held at the Facilities building through the duration of the crisis and will be available through September 30, 2020.  Perishable items cannot be stored and will be discarded. 

To avoid missing your packages, please adjust your shipping preferences to have your future packages sent to your home address. 

 

 


Living Arrangements During Virtual Classes 


Given the necessity to protect our campus from worsening COVID-19 trends, fall 2020 campus housing contracts will be canceled. We strongly recommend students reconsider housing plans and remain home this fall.  Emergency housing for undergraduate students will be available for those meeting one of the criteria below. 

  • Safety and Security: Student from a home environment that is not safe or healthy; where a member of their household has a chronic illness or is terminally ill; or a student with an approved accommodation under ADA.
  • Housing Insecure: Students who are homeless, or who do not have a permanent residence to which they can return; or international students who are currently in the US who have immigration, travel, and/or visa restrictions or are without off-campus housing options.
  • Academic Success: Students who identify on-campus housing as necessary to serve their academic success. This includes students with extremely limited internet connectivity at home; a requirement for in-person course attendance to make progress toward their degree; student athletes; or students who are unable to effectively study from an off-campus location.
  • Financial Security: Students who have a financial hardship for which the student needs campus accommodations (in consultation with the Financial Aid Office).

If you believe you meet one or more of these criteria, you must log into your Housing portal via eCampus starting Monday, August 10 and complete a supplemental application by Monday August 17. Applications will be reviewed and approved on a rolling basis. 

In the coming days, the On-Campus Living website will have additional details. Only those students who receive an assignment through the supplemental application process will be billed for student housing and meal plans once fall assignments are confirmed.

 

Emergency housing for undergraduate students will be available for those meeting one of the criteria below. 

  • Safety and Security: Student from a home environment that is not safe or healthy; where a member of their household has a chronic illness or is terminally ill; or a student with an approved accommodation under ADA.
  • Housing Insecure: Students who are homeless, or who do not have a permanent residence to which they can return; or international students who are currently in the US who have immigration, travel, and/or visa restrictions or are without off-campus housing options.
  • Academic Success: Students who identify on-campus housing as necessary to serve their academic success. This includes students with extremely limited internet connectivity at home; a requirement for in-person course attendance to make progress toward their degree; student athletes; or students who are unable to effectively study from an off-campus location.
  • Financial Security: Students who have a financial hardship for which the student needs campus accommodations (in consultation with the Financial Aid Office).

If you believe you meet one or more of these criteria, you must log into your Housing portal via eCampus starting Monday, August 10 and complete a supplemental application by Monday August 17. Applications will be reviewed and approved on a rolling basis. 

In the coming days, the On-Campus Living website will have additional details. Only those students who receive an assignment through the supplemental application process will be billed for student housing and meal plans once fall assignments are confirmed.

 


Events and Athletics


Given the ongoing health crisis in our area, and the likelihood that large gatherings will continue to be prohibited in the near future, we have decided to postpone the Commencement exercises across our schools until a time when large gatherings will be permitted by local and state health officials. At this point, we do not know when that will be. We appreciate how painful this decision is for our graduates and their families, and the faculty and staff who look forward to this celebration every year. We are very sorry.

In the meantime, a special online event, “Celebrating the Class of 2020,” will take place on June 13 at noon PDT to honor our undergraduates and confer their degrees. We are looking forward to this virtual celebration to mark the day until an in-person commencement ceremony can be held.

Celebration Invitations, Signs, Social Media: Please visit our commencement website  to download the email invitation to send to friends and relatives, as well as access giphys, social media frames, yard signs and zoom backgrounds. We encourage families, faculty, and staff to post fun social media posts honoring our SCU Class of 2020 graduates using hashtags #SCU2020 and #SCUseniors. 

Information was sent to graduating seniors regarding updating their address to receive a special celebration box. Graduate students should check with their programs regarding virtual celebrations. More information on the Commencement website. Watch for a virtual digital celebration kit as well as more information in the coming week on ways families, faculty, and staff members can honor our graduates.

Bachelor’s, master’s, and doctoral degrees will be awarded at the normal time, and final transcripts will reflect the students’ degrees and their conferral date. Upon completion of degree requirements, students will technically graduate, though we will not mark the occasion with a ceremony until a later date.

Honorary Degrees June 4:   As part of our usual Commencement ceremonies, we typically honor illustrious alumni with honorary degrees. This year is even more meaningful, with two highly accomplished alumnae, Risë Jones Pichon ’73, ’76 JD, retired Superior Court judge and Joanne Hayes-White ’86, first female San Francisco fire chief (retired), receiving honorary degrees. To celebrate them on June 4, which is also the 100th anniversary of the 19th Amendment, we hope you can join us for this virtual event.

 

 

One of the most painful consequences of this pandemic is that our in-person graduation cannot take place on campus as previously scheduled June 13. While not a replacement for the commencement ceremonies—which will be rescheduled—we will confer our degrees virtually to our undergraduates on Saturday, June 13. More details on this virtual celebration and all the other ways we are honoring the Class of 2020 will be forthcoming.  Note that the graduate programs will celebrate their graduating students via different means, including some virtual events.

A working group of students, faculty and staff continues to meet to work on plans for an in-person undergraduate commencement ceremony at a later date. Details, dates, and events for this rescheduled ceremony will be guided by public health orders in effect at the time, as well as the recommendations from the working group. 

Ordering Commencement Attire

In response to requests from students and families, the Class of 2020 will be able to order caps, gowns and other commencement attire online for home delivery.  A web portal link will be sent out early the week of May 11, via email to members of the Class of 2020.  Graduates should order asap to ensure delivery for their respective virtual celebration.

 

No. Following the March 31 extension and additional restrictions of the Shelter-in-Place Order from the County Public Health Officer, University leadership has canceled all in-person events through June 30. Cancellations include on-campus events sponsored by outside groups. 

As previously announced, commencement 2020 has been postponed and is anticipated to be held at a later date.

As a precautionary measure, in-person Masses at Mission Church have been suspended, per order of the San Jose Diocese and Santa Clara County's health office. 

Since May 17, Sunday Masses have been held virtually through Zoom and livestream via the Campus Ministry YouTube channel. Please open the Campus Ministry YouTube page Sundays at 10:00 a.m. to view the livestream.

Other online services: 

We know the suspension of communal worship locally may be particularly difficult for those individuals who regularly gather for services, whether in the Mission or in other churches and places of worship.  A website with links to on-line services for other Christian denominations may be found at Christian World Media's website.

Below are some resources where a Catholic Mass may be watched.

For a video of Pope Francis' daily Mass, see the Vatican website.

Livestreamed Sunday Masses from the San Jose Cathedral may be found at the diocesan website

A longer list of live streamed Masses in the diocese (in various languages) also is at available at the diocesan website.

For St. Monica Church (Santa Monica), the Sunday 5:30pm and 7:30pm Masses are livestreamed online

Other resources may be found at https://www.scu.edu/cm/prayer--meditation/

Finally, if members of the campus would like to speak with a Campus Minister, there are daily appointments available Monday-Friday. Once you sign up, a Campus Minister will contact you to confirm whether to meet in the Campus Ministry office or by zoom/telephone.

 

Bronco Athletics is reviewing the status of fall sports with guidance from public health authorities, the West Coast Conference (WCC), and the NCAA. A few of our teams are engaging in permissible strength and conditioning activities that observe strict public health and safety measures, while we await additional updates in the coming weeks.



 

 


Building Hours and Services 


Some lab courses will have some limited in-person components. 

Over the next three weeks, the Office of the Registrar will be working closely with the undergraduate programs to gather detailed information about specific learning modalities. Course Avail will be updated to provide additional detail about course format so that students have an idea of what kind of learning environment they can expect for each class. We will provide a registration update by August 31 that will include guidance on revised course descriptions and details about the September add/drop registration process.

No. Due to the County Health Officer's March 16 Order for residents to "shelter in place,"  the Learning Commons closed March 16  at 6 p.m. and will not reopen until further notice. The Library has made virtual services available to faculty and students. More information is available here, and more details regarding remote information and services will be provided shortly. 

 


Health-Related Concerns


With the movement to virtual classes, it is hoped that those students who have health risks that made them particularly susceptible to possible virus transmission will be able to participate in class. We have asked faculty members to be as understanding and accommodating as possible. If you still need special accommodation or have ongoing health concerns affecting your schooling, please feel free to email the provost's office at provost@scu.edu.

 

Our practitioners in the Cowell Center work with the local public health department and CDC to determine if testing for COVID-19 is indicated. If testing is recommended by the local public health department, the Cowell healthcare provider evaluating the patient will obtain a specimen— the ideal specimen being a nasopharyngeal (or nasal passageway) swab—and will send that specimen to Quest Diagnostics for processing. Results are anticipated to be received in 3 - 4 days from the time of specimen pickup but this may be impacted by high demand.

 

While we understand everyone’s concerns, testing will be done in consultation with the local health department. Testing is not available at this time for persons not demonstrating symptoms. Those who have personal reasons (immune-challenged family members, for instance) for wanting extra precautions will need to consult with your own or your family member’s physician regarding mitigating transmission risk.

 

 

 


Travel


Yes, in keeping with SCU’s University International Travel Policy, all University-sponsored international travel is currently suspended. For more details on faculty and staff travel restrictions, please see the Travel Policy page of Prepared SCU. For the latest updates on Study Abroad, please see the Study Abroad COVID-19 FAQ page. 

On April 27, we announced the cancellation of study abroad programs with start dates on or before August 31. Upon the recommendation of the Crisis Abroad Task Force (CART), we subsequently made the difficult decision to extend the cancellation of fall 2020 study abroad programs to include those with departure dates on or after September 1.

As before, this decision was not made lightly and the University understands the impact of this cancellation. We made the call in light of continued stringent travel and quarantine restrictions, health advisories, border closures, and embassies suspending issuance of student visas in the hopes of mitigating as much risk as possible for students and families. It has become increasingly clear that we will not be able to provide our students with the critical level of precautionary care at each study abroad location. We want to do everything we can to support our students with this transition and help them plan for a future semester abroad when it once again becomes safe to resume international travel.

 

No. Programs need to make decisions eight to twelve weeks prior to the program start date. 

The DOS Global Health Advisory Level 4: Do Not Travel applies to all countries/areas worldwide.

This is because programs require adequate time to prepare for programs abroad including time to complete pre-departure orientations, obtain visas, immunizations, address individualized plans for academic accommodations, develop plans for on-going health support, purchase plane tickets and manage other preparations that typically take six to twelve weeks prior to departure. SCU prioritizes equity in all our programs abroad and this includes allowing sufficient time for all program participants to address individualized needs related to program preparation.

 

 

Santa Clara University’s number-one priority is to protect the health and safety of our students and provide them with quality study abroad programs that are free from academic disruption. To guide the University in making decisions about all university-sponsored international travel SCU maintains an International Travel Policy that applies to study abroad programs as well as all international programs and activities throughout the university.

The University International Travel Policy gives primary importance to the US Department of State (DOS), Centers for Disease Control (CDC), World Health Organization (WHO) in evaluating decisions about international travel. On March 7 the University suspended all international programs taking place over spring break 2020. On March 13, the University suspended all international programs taking place during summer 2020. These decisions result from advisories that trigger decision-making points in the University International Travel Policy on an on-going basis. Recent advisories include:

March 19, the Department of State released a Global Health Advisory Level 4: Do Not Travel 

March 17, the Centers for Disease Control updated travel advisories to Level 3: Avoid Nonessential Travel for:

  • United Kingdom and Ireland
  • Europe
  • China
  • Japan
  • South Korea
  • Iran
  • Malaysia

March 11, the Department of State released a Global Health Advisory Level 3: Reconsider Travel 

March 11, the US President issued a Proclamation limiting entry from Europe for non-US citizens 

March 11, WHO declared COVID-19 a pandemic, moving from epidemic

In addition to these advisories, countries have closed their borders to non-citizens who are not already in the country and travel is not possible for US citizens.

Students need time to prepare for programs abroad including time to complete pre-departure orientation, obtain visas, immunizations, purchase plane tickets and manage other preparations that typically take six to twelve weeks prior to departure. In addition, delaying critical decisions related to COVID-19 creates greater challenges for students that could have long-term impacts, such as:

  • Difficulty securing first choice on-campus or off-campus housing
  • Limited SCU course offerings for Fall 2020 which may impact a student’s academic progress
  • Owing money to a program provider/host institution due to unrecoverable costs even if the students don’t attend the program
  • Not being able to secure full or partial course credit if a program is cancelled after departure and remote accommodations cannot be made
  • Inability to receive refunds for airfare, visas, or other travel arrangement costs

SCU will continue to monitor the COVID-19 situation in all locations and make any cancellations only after in-depth review and assessment of the health, safety, and academic integrity of a program.

 

 

For the most up-to-date information on this, please refer to the COVID-related FAQ section of Global Engagement's Study Abroad website.  

 

Students who decide to withdraw now should complete the SCU Study Abroad - Request to Withdraw Form.  The Study Abroad Office will notify the Registrar’s Office, Bursar’s Office and Financial Aid Office that the student has withdrawn, normally within three business days.

Students who decide to withdraw after fall enrollment commences need to know that their first choice courses at SCU or housing may not be available. Study Abroad cannot assist with courses or housing placements, or make exceptions to Registrar or Housing policies.

 

For the most up-to-date information please see the COVID-related FAQ section of Global Engagement's Study Abroad website

 

Students can choose to defer their Fall 2020 study abroad participation to Spring 2021, if available. Please be aware that most Spring 2021 programs are a semester-length, thus students would be missing Winter 2021 and Spring 2021. Students should also be aware that with the unforeseen and rapidly evolving situation of COVID-19, a student’s ability to participate in Spring 2021 may be impacted as well.

 

For the most up-to-date information on this, please refer to the COVID-related FAQ section of Global Engagement's Study Abroad website.  

 

Before Departure

While we cannot predict how this situation will continue to unfold and affect students and programs, Study Abroad is committed to assisting students to determine their best course of action and, when able to, providing our resources in support.

  • Students may choose to voluntarily withdraw from their unaffected program by completing the SCU Study Abroad - Request to Withdraw form and Study Abroad will waive the SCU Withdrawal Fee. Students will need to work with their specific program about any program withdrawal fees. 
  • If the program is cancelled at any point prior to departure by SCU, Study Abroad will work with the program to identify recoverable expenses related to the program tuition or program fee.
  • Alternative programs after cancellation will be dependent on current travel advisories, SCU enrollment capacity and program-specific deadlines. Study Abroad cannot extend any program-specific deadlines or guarantee alternative programs. 
  • Study Abroad will reschedule mandatory pre-departure orientations to accommodate shifting enrollment and withdrawals.

After Departure

SCU will continue to monitor programs after departure and may cancel programs while students are abroad if the safety or academic integrity of the program is compromised due to the ongoing COVID-19 outbreak. 

  • Examples of situations that may result in closure include:
    • Significant disruptions to the instructional continuity
    • Program/university/health infrastructures/transportation/housing limitations or closures  
    • Acute incidents that directly impact a program's geographical location
  • If a program is cancelled after departure, SCU will determine any recoverable costs related to the program tuition or program fee.  
  • Depending on the point of withdrawal, partial, full, or no credit from the program abroad may be possible. SCU will assist in assessing the options available to a student however, SCU cannot guarantee any completion of credit attempted abroad. Students may need to prepare for other possibilities such as repeating courses during another term at SCU. 
  • SCU will provide information on available options regarding SCU registration and housing at the time of cancellation however SCU cannot guarantee placement in courses or housing for the Fall or Winter quarter at SCU. Students may need to consider other alternatives such as off-campus housing or Leave of Absence.

The University International Travel Policy gives primary importance to the US Department of State (DOS), Centers for Disease Control (CDC), World Health Organization (WHO) in evaluating decisions about international travel.

The specific advisories and notifications in place  that have informed SCU’s decision-making about university-sponsored international travel include: 

March 23, the Centers for Disease Control updated travel advisories to Level 3: Avoid Non Essential Travel for: Thailand, Turkey, Chile, Pakistan
March 22, the Department of State curated COVID-19 specific information for countries around the world
March 21, the Centers for Disease Control updated travel advisories to Level 3: Avoid Non Essential Travel for: Brazil, Australia, Japan, Israel, Canada
March 19, the Department of State released a Global Health Advisory Level 4: Do Not Travel 
March 18, the Centers for Disease Control updated travel advisories to Level 3: Avoid Non Essential Travel for: Malaysia
March 17, the Centers for Disease Control updated travel advisories to Level 3: Avoid Non Essential Travel for: United Kingdom and Ireland; Europe; China; Japan; South Korea; Iran
March 11, the Department of State released a Global Health Advisory Level 3: Reconsider Travel
March 11, the US President issued a Proclamation limiting entry from Europe for non-US citizens
March 11, WHO declared COVID-19 a pandemic, moving from epidemic


Other factors

In addition to these advisories, border closings and quarantine requirements are being implemented around the globe often without warning. Many countries have closed their borders to non-citizens who are not already in the country. Some countries are requiring mandatory quarantining upon entry. The US has increased restrictions on travel entering/returning to the US.

Other considerations may include:

Ability to successfully execute the educational objectives of the program
Impact on ability to receive academic credit
Impact on ability to receive refunds for program costs, visas, airfare, immunizations or other costs related to program participation

Governance and decision-making structures in place related to university-sponsored international travel

The Crisis Abroad Response Team (CART) convenes to coordinate response in the event of an international or localized emergency that may impact participants in University-sponsored travel. The members determine when to cancel or suspend University-sponsored education abroad opportunities because of significant health, safety, or legal risks to participants, or significant threat to the educational objectives of the program. The Crisis Abroad Response Team may incorporate other consultants as needed.

The Travel Policy Advisory Committee (TPAC) reviews proposals from Faculty/Staff Program Coordinators and makes recommendations to the Associate Provost for International Programs regarding the approval of university-sponsored international travel. The Committee makes recommendations to the Provost regarding requests for exceptions to University policy regarding university-sponsored international travel. TPAC advises on guidelines and procedures related to university-sponsored international travel. The Committee provides guidance in keeping with national best practices and ethical engagement abroad.

 

International

Yes. Guidance is being updated regularly.

New advisories that appeared on Wednesday, March 11 have triggered decision-making points in the University International Travel Policy including:

March 11, World Health Organization declared COVID-19 a pandemic, moving from epidemic
March 11, the Department of State (DOS) released a Global Health Advisory Level 3: Reconsider Travel
March 11, the Centers for Disease Control (CDC) released a new Travel Health Notice: Warning Level 3: Avoid Nonessential Travel for Europe
The US President issued a Proclamation limiting entry from Europe for non-US citizens

The University does not approve programs in countries/areas where a Level 3 or Level 4 advisory is currently in effect. This means that, in keeping with our International Travel Policy, summer programs for 2020 will not move forward. We have been in communication with the departments and programs across the university that are directly impacted by the new DOS and CDC advisories and they, in turn, are in the process of communicating with students. At this time, there is no end date we can provide; when there are no longer advisories in effect, international program proposals will be reviewed in keeping with the policy and regular process.

Previously, the University sent an email update on March 7 dedicated to travel, both domestic and international. (Update is posted on our COVID-19 website.) Key points about international travel from that email: 

  • All University-sponsored international travel over spring break is suspended until further notice. This includes all international travel for SCU-sponsored academic and research activities, such as coursework, academic and research conferences, and non-academic activities, including immersion trips. University-sponsored is defined as trips organized, led or financed by the University.
  • All university-sponsored international travel for faculty and staff is suspended until May 1 at which time the decision will be reevaluated. This includes all international travel for SCU-sponsored academic and research activities, such as coursework, academic and research conferences, and non-academic activities. University-sponsored is defined as trips organized, led or financed by the University. 
  • Students planning to study abroad during Fall 2020 have been advised of the possibility of programs being curtailed.
  • The University previously communicated a travel suspension for all level 3 or 4 sites (e.g. China, South Korea, and Italy) through summer.  

Domestic

Key points about domestic travel from the March 7 e-mail:

  • University-sponsored domestic spring break trips will be evaluated on a case-by-case basis
  • For faculty and staff domestic travel between now and May 2, 2020: To avoid the potential spread of infection and pursuant to the most recent guidance from the Santa Clara County Public Health Department, all non-essential employee travel is suspended until May 1, at which time the decision will be reevaluated. Requests pertaining to essential domestic travel will be reviewed and approved by the respective member of the President’s Cabinet in your area. 

 

 


Overall University Emergency Plans


Yes. The University has a robust emergency response plan that is implemented with guidance from the Santa Clara County Public Health Department. Up-to-date resources are available on our dedicated website.

 

As noted in an email to campus on March 5, to reduce the likelihood of any transmission and to ensure that high traffic contact surfaces are regularly cleaned, University Operations implemented our antiviral deep cleaning procedures. These are procedures that effectively target areas of high touch/high probability for contaminants for special focus and extra cleaning. Also, dozens of additional hand sanitizing stations have been deployed around campus in all academic, housing, and administration buildings. The stations are refilled daily and campus members are urged to use them regularly.