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COVID-19 FAQs

SCU is committed to keeping our campus community healthy, safe, and informed. Below you will find answers to many of your frequently asked questions. For more detailed information, please visit our FAQ web pages about the following topics:

 


Academics


The caliber of instruction that SCU delivers will continue to be intellectually rigorous, student-focused, and grounded in the Jesuit tradition of cura personalis, care for the whole person: body, mind, and spirit. Hundreds of our faculty and academic support staff have been hard at work planning for rich virtual classroom experiences that take advantage of the latest technology and best online teaching practices to bring enhanced and inclusive learning opportunities to our students. With every course redesigned to optimize the remote nature of instruction, students will experience a variety of flexible course modalities—a mix of real-time, professor-led classes, recorded lectures, activities and assignments, virtual class discussions with classmates and instructors, and one-on-one online time with professors. Faculty will record course content so students across all time zones have access.

For the most updated information on course delivery for spring 2021, please visit the Teaching and Learning pages of the Prepared SCU website.

Yes. Professors are offering office hours in alternative formats, including Zoom. Please contact individual professors for their availability and platform.

Requests to apply transfer credit will be reviewed on a case-by-case basis. Only requests from graduating seniors who have a course canceled will be considered.

Requests for Independent Study will be reviewed on a case-by-case basis. Students who petition for an independent study to fulfill a graduation requirement will need to seek approval from the appropriate academic department.

 


Health and Safety


All approved categories of faculty, staff and students accessing the campus must comply with SCU's COVID-19 protection plan and agree to:

  • Complete daily symptom checks using the SCU Daily Symptom Checker
  • Refrain from coming to campus or entering campus buildings if experiencing any COVID-19 symptoms
  • Have their SCU ID with them at all times and be prepared to present it when requested
  • Complete SCU COVID-19 safety training 
  • Participate in SCU's COVID-19 testing and tracing program
  • Wear face coverings at all times
  • Maintain at least 6-feet of distance between others
  • Wash/sanitize hands frequently
  • Practice good sneeze and cough hygiene
  • Students who receive a positive test result from an off-campus testing facility—with or without symptoms, no matter where they live—must report their situation to 408-554-5100

SCU requires the wearing of face coverings on campus, along with other safety protocols. These guidelines are intended to protect you and everyone else who has a need to be on campus.

Face-covering Requirements: The Santa Clara County Public Health Department, along with Bay Area health officials, requires that residents cover their nose and mouth  whenever they are at, or in line to enter, any business; whenever they are waiting for or riding on public transit; most times when they are in their workplace, including when passing through common areas like hallways, stairways, and elevators; and whenever they are outdoors in public spaces and cannot maintain a 6-foot social distance from people outside their household.

 


Housing


We plan to welcome an additional 650 students (450 of whom are first-year students) to our residence halls for spring term. We have set move-in dates for those who have requested housing for March 24-28.

For information on housing move-in, charges, room assignments, and more, please visit our Housing and Dining FAQ.

 


Student Resources


Beginning March 29, 2021, students who have costs or expenses due to COVID-19 may submit a request form for a CRRSAA (Coronavirus Response and Relief Supplemental Appropriations Act) grant through eCampus. SCU will accept request forms beginning Monday, March 29 at 9 a.m. PST, until Friday, April 16 at 5 p.m. PST. After the submission deadline, all requests will be reviewed, and SCU will divide the remaining amount of CRRSAA funds equally among eligible students who have submitted a valid application. Please find more information by reading our CRRSAA Fund FAQs.

We know that many families' financial situations have changed over the course of the pandemic. As a result, we have increased our financial aid budget and created a special fund to give grants this year, which is supported by our alumni and other benefactors. In addition, the University received funds from the federal stimulus package, Coronavirus Aid, Relief, and Economic Security (CARES) Act, which helped more than a thousand students with up to $1,500 for unanticipated expenses related to campus disruptions from COVID-19. 

  • Those in need of small grants from the SCU Emergency Assistance Fund—created by our generous donor community of alumni and friends—are encouraged to complete a request. 
  • Students needing a greater level of assistance may be able to establish increased eligibility for financial aid and/or other forms of relief funding. Students are advised to inform the University Office of Financial Aid about any significant change in their family financial circumstances. 
  • Students can still file a 2020-21 FAFSA to determine their eligibility for federal aid by going to studentaid.gov/fafsa. If your family's finances recently changed, and you need to make corrections to your FAFSA, please visit www.scu.edu/financialaid for more information or contact our financial aid office at onestop@scu.edu.

Santa Clara University has posted the federally mandated CARES Act Fund Report #4.

The federally mandated CARES Act 120-Day Fund Report here.

The federally mandated CARES Act 75-Day Fund Report is here. 

The federally mandated CARES Act 30-Day Fund Report is here.

In order to support the vibrant Bronco community during remote learning, the Division of Student Life has collaborated extensively with departments across campus and student leaders to develop and provide students with a robust set of remote engagement opportunities. Visit the Get Connected hub for a comprehensive list of events, connection to student organizations, groups, wellness tips, and other resources.



The Cowell Center is here to support our students during these times of uncertainty, stress and loneliness. Student Health Services (SHS) and Counseling and Psychological Services (CAPS) are utilizing a virtual and an in-person model to meet the medical and mental health needs of the SCU student body. Outside of a critical need to meet in-person, as determined by one of the Center's practitioners, most services will be offered virtually. Referrals for off campus therapists and other virtual resources are available on the Cowell Center website.

In these uncertain times, we want to be sure that all members of our Bronco family have sufficient food to stay healthy. If you do not have reliable access to sufficient quantities of affordable, nutritious food, please do not hesitate to request the “Food Insecurity” form.

Please Note: The Bronco Pantry is only accessible to the students, staff and faculty who have been given access due to their participation in the Food Insecurity program

As challenging as this year has been for everyone, this time has also revealed our fortitude, kindness,and generosity as a community. The Bronco Community has rallied in many ways to support each other, and that mutual support will get us through this time just as it has while crossing other valleys in our long history.  
 
Those who would like to help students who are experiencing unexpected financial burdens due to the COVID-19 crisis can make a gift to the SCU Student Emergency Assistance Fund.

Those who would like to help support our students who rely on the Bronco Pantry for sustenance—because they are caught in geographical and/or financial limbo —can help in a number of ways.
 
ONLINE DONATIONS
  • Target eGift Cards can be sent to osl@scu.edu by selecting the e-mail delivery method. These gifts will be forwarded directly to students in need.
  • Safeway Gift Cards can be purchased on our program's Amazon Wishlist. Physical cards will be mailed to Assistant Dean, Kimberly Gilkey by selecting "Kim Gilkey's Gift Registry Address" at the checkout. Allie's staff will meet students in need to hand off these gifts.


PHYSICAL DONATIONS ON CAMPUS

Should you happen to be on campus, a donation bin is located in the main parking structure behind the Campus Safety Services office, specifically near the ADA parking spaces and the temporary fencing. The bin will be available 24/7 for donation drop-offs of non-perishable food items and toiletries. The most needed items are peanut butter, jelly, lentils, non-perishable microwavable meals, canned items, toothpaste, floss, and deodorant.

Career Center staff recognize that there are many unique challenges during this unprecedented time for students, and they are here to support you. Staff members are constantly updating a robust set of tools and resources to support students in all aspects of internships, career preparation, campus recruitment opportunities, job search tools, and more. Resources being offered include:

Many are currently being offered in virtual format due to social distancing guidelines. Visit the robust Career Center COVID-19 website for the latest information, resources, service offerings, as well as contact information for Career Center staff.

 

As a precautionary measure, in-person Masses at Mission Church have been suspended, per order of the San Jose Diocese and Santa Clara County's health office. 

Since May 17, Sunday Masses have been held virtually through Zoom and livestream via the Campus Ministry YouTube channel. Please open the Campus Ministry YouTube page Sundays at 10:00 a.m. to view the livestream.

Other online services: 

We know the suspension of communal worship locally may be particularly difficult for those individuals who regularly gather for services, whether in the Mission or in other churches and places of worship.  A website with links to on-line services for other Christian denominations may be found at Christian World Media's website.

Below are some resources where a Catholic Mass may be watched.

For a video of Pope Francis' daily Mass, see the Vatican website.

Livestreamed Sunday Masses from the San Jose Cathedral may be found at the diocesan website

A longer list of live streamed Masses in the diocese (in various languages) also is at available at the diocesan website.

For St. Monica Church (Santa Monica), the Sunday 5:30pm and 7:30pm Masses are livestreamed online

Other resources may be found at https://www.scu.edu/cm/prayer--meditation/

Finally, if members of the campus would like to speak with a Campus Minister, there are daily appointments available Monday-Friday. Once you sign up, a Campus Minister will contact you to confirm whether to meet in the Campus Ministry office or by zoom/telephone.

 

 


Travel


Yes, in keeping with SCU’s University International Travel Policy, all University-sponsored international travel is currently suspended. For more details on faculty and staff travel restrictions, please see the Travel Policy page of Prepared SCU. For the latest updates on Study Abroad, please see the Study Abroad COVID-19 FAQ page.

SCU has suspended all Spring 2021 study abroad programs, in the interest of the health and safety of our students.The fluctuating nature of COVID-19 has made it increasingly difficult for SCU to plan for or provide the same level of care at each of our many study abroad locations. Globally, pandemic outbreaks continue to ebb and flow. Universities around the world continue to remain primarily online and offer limited housing options. Many embassies and consulates are not issuing student visas. Many countries have travel bans in place barring US citizens from entry and quarantine requirements for exceptions. More information about the impacts of this decision can be found on the Study Abroad COVID 19 FAQs site.

We encourage students interested in a global experience at SCU to apply for a study abroad opportunity for the 2021-22 academic year, and to explore our new online global programs, including summer internships and the Global Engagement Fellowships.