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COVID-19 FAQs

SCU is committed to keeping our campus community healthy, safe, and informed. Below you will find answers to many of your frequently asked questions. For more detailed information, please visit our FAQ web pages about the following topics:

 


Winter Term Update

Students who suspect that they have been recently exposed to COVID-19 or who have COVID-like symptoms may now use a rapid antigen test to achieve faster results. Please continue to test weekly with Color as well. Students can obtain rapid antigen tests and KN-95 masks at residence hall service desks, the Health Ambassador table outside of the Learning Commons, or at the Benson Information Desk.

  • Go home if you would like to.
  • Wear a KN-95 or N95 mask whenever you are around other individuals.
  • If you have roommates or a shared bathroom, understand that you may have to share that space with someone who is positive for COVID-19 and is sheltering in place.

During this shelter-in-place isolation period, students can leave (masked) to get masks/tests and to pick up food to go from Benson. They should not visit restaurants or stores during their isolation period.

Go home if you can do so safely, (i.e., without using public transportation or putting family members with underlying health conditions at risk).

  • If you remain on campus, you will need to shelter in place and follow the University’s isolation and quarantine guidelines. This means only leaving your room to use the restroom, get tested, or get grab-n-go food in Benson Memorial Center (you should not visit public restaurants or stores). Here are some tips for taking care.
  • Wear a KN-95 or N95 mask whenever you are around other individuals.
  • On day 5 after your initial positive test (see example below), you should take a rapid antigen test. If this test is negative you can end your isolation; if it is positive then test with a rapid test again on day 7. If that is negative then you can end your isolation. If it is positive, you must complete a 10-day isolation.

To notify close contacts, individuals who test positive will receive a short survey from the COVID Support Team, COVID-19 Case Self-Report (Qualtrics), requesting information pertaining to which campus buildings the individual visited during the 48 hours prior to the test date.

If an individual receives a positive test result from an off-campus testing facility, they must complete the COVID-19 Case Self-Report (Qualtrics) survey in order to notify the SCU COVID Support Team.

We have extended online learning options through January 30, with the plan to return to in-person instruction on Monday, January 31. If faculty choose to teach in-person during this period, they will also accommodate students who request to access the course content remotely. All students remain welcome on campus, with services such as dining, campus recreation, and previously scheduled co-curricular activities continuing in modified formats.

Faculty will reach out to their classes to discuss their teaching plan.

Students who have questions or plan to participate remotely should reach out to their faculty member.

Test kits will be available starting Sunday, January 2 in residence halls and Benson Memorial Center.

Students who test positive are exempt from testing for 90 days. But they MUST  fill out the self-report survey.

Only students who had already received a medical exemption from COVID vaccination will be considered exempt from the booster requirement.

The university has COVID testing set up on campus for all students, faculty, and staff. The Cowell Center, Student Health Services, will only serve students who are sick, demonstrating symptoms, and will test for COVID accordingly.

Students may call to make an appointment to see a practitioner or go to the SCU Student Health Portal to make an appointment online. All appointments at the clinic are currently telemedicine appointments. The Cowell Center will call you at the appointed time and the attending practitioner will initially engage in telemedicine and determine if you will need to come into the Center for further care. This procedure may vary according to the presentation of the patient.

We realize that COVID testing is difficult to obtain in many places. Test as soon as possible when you return - and remember that you should test twice the first week, so do another one 3-4 days later. Color test kits will be available in Benson, residence halls, and many academic buildings, and can be dropped off in the same locations.

 


Testing

 For additional information, please visit our Testing Protocol page.

On-campus testing is done exclusively by a no-cost, self-administered nasal swab from Color. This instructional video explains how to self-administer your COVID-19 test. Here’s how it works:

  1. Create an account with Color.
  2. Pick up a testing kit in your residence hall, Benson Memorial Center, or in other buildings around campus.
  3. Activate your testing kit and collect your sample.
  4. Drop off your test at a collection bin (found at the same locations where you pick up the testing kits).
  5. Receive your results within 24-36 hours through your Color account.

Test kits can be picked up in residence halls, Benson Memorial Center, or the lobbies of the following buildings around campus: St. Joseph’s, Dowd, Vari, Lucas, SCDI, and Guadalupe. Completed samples can be dropped off at these same locations.

Those who reside in the county can use a variety of websites to locate vaccine sites. Some resources include Santa Clara County’s COVID-19 vaccine site and California's MyTurn vaccine scheduling website.

If an individual receives a positive test result from an off-campus testing facility, they must complete the COVID-19 Case Self-Report (Qualtrics) survey in order to notify the SCU COVID Support Team.

 


Student Resources

We know that many families' financial situations have changed over the course of the pandemic. As a result, we have increased our financial aid budget and created a special fund to give grants this year, which is supported by our alumni and other benefactors. In addition, the University received funds from the federal stimulus package, Coronavirus Aid, Relief, and Economic Security (CARES) Act, which helped more than a thousand students with up to $1,500 for unanticipated expenses related to campus disruptions from COVID-19. 

  • Students needing a greater level of assistance may be able to establish increased eligibility for financial aid and/or other forms of relief funding. Students are advised to inform the University Office of Financial Aid about any significant change in their family financial circumstances. 
  • Students can still file a 2020-21 FAFSA to determine their eligibility for federal aid by going to studentaid.gov/fafsa. If your family's finances recently changed, and you need to make corrections to your FAFSA, please visit www.scu.edu/financialaid for more information or contact our financial aid office at onestop@scu.edu.

Santa Clara University has posted the federally mandated CARES Act Fund Report #4.

Santa Clara University has posted the federally mandated CARES Act 120-Day Fund Report.

Santa Clara University has posted the federally mandated CARES Act 75-Day Fund Report.

Santa Clara University has posted the federally mandated CARES Act 30-Day Fund Report.

The Cowell Center is here to support our students during these times of uncertainty, stress and loneliness. Student Health Services (SHS) and Counseling and Psychological Services (CAPS) are utilizing a virtual and an in-person model to meet the medical and mental health needs of the SCU student body. Outside of a critical need to meet in-person, as determined by one of the Center's practitioners, most services will be offered virtually. Referrals for off campus therapists and other virtual resources are available on the Cowell Center website.

In these uncertain times, we want to be sure that all members of our Bronco family have sufficient food to stay healthy. If you do not have reliable access to sufficient quantities of affordable, nutritious food, please do not hesitate to request the “Food Insecurity” form.

Please Note: The Bronco Pantry is only accessible to the students, staff and faculty who have been given access due to their participation in the Food Insecurity program

As challenging as this year has been for everyone, this time has also revealed our fortitude, kindness, and generosity as a community. The Bronco Community has rallied in many ways to support each other, and that mutual support will get us through this time just as it has while crossing other valleys in our long history.  
 
Those who would like to help students who are experiencing unexpected financial burdens due to the COVID-19 crisis can make a gift to the SCU Student Emergency Assistance Fund.

Those who would like to help support our students who rely on the Bronco Pantry for sustenance—because they are caught in geographical and/or financial limbo —can help in a number of ways.
 
Online Donations
  • Target eGift Cards can be sent to osl@scu.edu by selecting the e-mail delivery method. These gifts will be forwarded directly to students in need.
  • Safeway Gift Cards can be purchased on our program's Amazon Wishlist. Physical cards will be mailed to Assistant Dean, Kimberly Gilkey by selecting "Kim Gilkey's Gift Registry Address" at the checkout. Allie's staff will meet students in need to hand off these gifts.


Physical Donations on Campus

Should you happen to be on campus, a donation bin is located in the main parking structure behind the Campus Safety Services office, specifically near the ADA parking spaces and the temporary fencing. The bin will be available 24/7 for donation drop-offs of non-perishable food items and toiletries. The most needed items are peanut butter, jelly, lentils, non-perishable microwavable meals, canned items, toothpaste, floss, and deodorant.