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Technology at SCU

Clearpass OnGuard Installation

OnGuard will run a health check on your system and show either a "healthy" or an "unhealthy" result on your machine. If unhealthy, a message will display cause and remediation information. You will have limited wireless access to resolve your issue. In some cases, OnGuard will attempt to remedy the issue for you but you may need to manually address it. You can then re-run the health check to become "healthy" again.

The OnGuard installer is available for Windows, macOS, and Linux on-campus only at the OnGuard download page: https://www.scu.edu/onguard

OnGuard will not change to "healthy" or "unhealthy" until you are connected to eduroam on-campus. For information on how to check your computer is up-to-date, please visit this page.

Please click on your OS below for more specific install information.

Windows

  1. Download the ClearPass OnGuard Installer - Windows on-campus.
  2. Double-click the executable file to open it.
  3. Click through the installer prompts. Accept the end user license agreement by checking the "I Accept" box and then clicking "Install."
  4. After installing, a window will pop up letting you know that the installation has finished. Check the box for "Run Clearpass," and then click "Finish."
  5. The ClearPass OnGuard window will appear, showing that it is collecting the health information about your machine.
  6. When the health check is completed, you will see a message indicating whether your system is healthy or unhealthy.

macOS

  1. Download the ClearPass OnGuard Installer - macOS on-campus.
  2. Double-click the .dmg file to open it, and then double-click the ClearPassOnGuard.pkg icon.
  3. Note #1 for Monterey 12.15 Users: After double-clicking the DMG file, you will need to open Finder and find the DMG listed as a drive under Locations like a USB drive may look. You will need to double-click that Location to then double-click the PKG file to proceed with installation.

    OnGuard macOS Monterey pkg

    Note #2: If you receive an error message indicating the file can't be opened because it is from an unidentified developer, follow the steps in About the application firewall  before continuing.
  4. When the installer opens, click Continue.
    Note #3: Newer Apple computers may have a prompt for you to install a program called Rosetta that will allow your machine to run programs intended for Intel-powered Apple computers. It is safe to click "Install" to continue with installation. For more more information regarding Rosetta, please visit Apple's site.OnGuard macOS Rosetta
  5. Accept the end user license agreement by clicking Continue.
  6. If you are prompted for your computer's username and password, enter your credentials. Click Install Software.
  7. A window will pop up to let you know when the installation has finished. Click Close.
  8. The ClearPass OnGuard window will appear, showing that it is collecting the health information about your machine.
  9. When the health check is completed, you will see a message indicating whether your system is healthy or unhealthy.

Linux

Download the ClearPass OnGuard Installer - Ubuntu or ClearPass OnGuard Installer - CentOS/RHEL as needed on-campus.

Follow general information for your Linux distribution on proceeding with installing 3rd-party applications. Once installed, you should should see a ClearPass OnGuard pop-up window indicating if your machine is healthy or unheathly.